15 years helping Australian businesses
choose better software

What Is LastPass?

Improve your business' password hygiene and security, without compromising ease of use. LastPass empowers employees to generate, store, and share credentials seamlessly, while providing valuable insight and control to Admins through security policies and advanced reporting. LastPass ensures data protection and privacy through LastPass' zero-knowledge security infrastructure.

Who Uses LastPass?

LastPass provides secure password management for consumers and businesses.

LastPass Software - Admin Console
LastPass Software - Save and Autofill
LastPass Software - Password Generator
LastPass Software - Password Vault

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Reviews of LastPass

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.3
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Petter
Petter
Parish Manager in UK
Verified LinkedIn User
Civic & Social Organization, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A very good password manager!

5.0 2 months ago

Pros:

LastPass is one of the first software I install on any new device. I very much like it's ability to sync passwords across devices, including AutoFill even on iPhone and iPad. At the moment I couldn't do without it!

Cons:

There is nothing not to like, really. I am a massive fan.

Melle
Melle
Creative Manager in Canada
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A Great Password Manager for Teams

5.0 last year

Comments: Overall, I love love love LastPass. They have an incredible free option, and the paid option that we use is just as great (the difference is mostly the number of devices that you can use it on). It does its job and protects all of our passwords and our clients with flawless ease. I would definitely recommend it for anyone looking for a super straightforward way to implement password management into their life or business.

Pros:

I love the sharing feature, it makes it very simple for us to share passwords with the right members of our team with very little muss or fuss. It's also super easy to use on a computer, just one click and your password is there. It integrates seamlessly into all the browsers we've tried, and the password generator is one click to ultra secured and totally unguessable passwords.

Cons:

The software's overall greatness is in stark contrast against its mobile performance. The biometrics logins don't work very well at all (leaving you to type a complicated master password with your thumbs). It doesn't always show up as an option with every mobile site or app and often times when it does, it's unusable because it's under the "eye" icon that allows you to reveal the password, which renders it unclickable.

Lance
Operations Manager in US
Computer & Network Security, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Lastpass failings after breach

1.0 2 months ago

Comments: Lastpass suffered a breach, and they were not transparent about what had happened, providing very little information for months. They also neglected to increase the iterations of the Password-Based Key Derivation Function on older accounts, making them far more susceptible to having those passwords eventually brute forced. Although they have remedied this post-breach, we are not comfortable using them moving forward.
If you're new to lastpass, you're likely secure at this point, but they dropped the ball with long time users.

Pros:

We used this product for years and found it extremely easy to use, but had to leave after their lack of transparency surrounding a breach. It is a good password manager and easy to use, but we are no longer comfortable using this service.

Cons:

Lack of transparency after they experienced a breach.

Dave
Manager in US
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

LastPass takes the headache out of password management

5.0 2 months ago

Pros:

The autofill and auto save passwords is very convenient. Users are prompted to save passwords when they sign in to a new webpage/account. This helps avoid issues of users forgetting to add a password once the account is created.

Cons:

Each time a user tries to sign in on a device, it sends an email to confirm. I don't have an issue with that security feature, but it is annoying that when the user tries to sign in it doesn't say that it sent the email to confirm, it says something like "there was an error logging in". I have had multiple users call me trying to figure out why it isn't working.

Patrick
Patrick
Small Business Owner in US
Verified LinkedIn User
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent password and profile management

5.0 2 years ago

Comments: I've had this manager for 5+ years and I absolutely love it. The one thing I would add is the ability to search the vault for logins with duplicate passwords.

Pros:

It just works. With hundreds of passwords, some infrequently used, a manager is a must in today's world. The browser plugin easily recognizes your credentials for the site you're on, and gives you the option of multiple logins on a dropdown list. Simple.

Cons:

At times the drop down list is unreadable making it difficult to identify which credential you need. This mostly happens on mobile. Some websites do not allow autofill, but that's not LastPass's fault.