Intercept X Endpoint

Good EPP product although a little heavy and convoluted

Comments: Overall the experience was good, it was a good product that did what we needed. There are lighter, better and cleaner products on the market along with much better support and that's why we moved away from Sophos

Pros:

We started off within the Sophos ecosystem with their XG(S) range of appliances and their spam product, we liked how it all talked to one another using the Central Heartbeat.

Cons:

Slow web dashboard for centrally managing anything and Intercept X would spawn 4-5 difference processes and could be heavy on a system.

Sophos Intercept X just works

Comments: So far we have been very pleased with the Intercept X endpoint protection product and intend to keep using it as it is easy to deploy and manage using the online portal.

Pros:

One of the things I like most about the Sophos product is that it is easy to deploy and easy to use. I also like that the endpoint agent doesn't use a ton of computer resources like some of the competitors products that I have used in the past. I also enjoy the comfort in knowing that they continually are monitoring for the latest threats and release those updates into their product streams in a timely fashion, I also think that the way the product works in response to threats is superior to other products and have not experienced any catastrophic issues since we have been using their product.

Cons:

So far the only issues I have experienced is when installing software sometimes you will need to get the tamper protection code from the console in order to disable the desktop agent while you install software which is an extra step but also one that protects from users being able to disable it.

A good all rounder

Comments: It's a mature product but other solutions are more cost effective and are not as complex

Pros:

Intercept X is a mature product with a lot of good features

Cons:

It's often complicate on the Interface to find individual settings

mixed service with Sophos

Comments: generally the system is good but there can be a few issues with installation and encryption

Pros:

easy to disable endpoints should they go AWOL

Cons:

encryption can be a little with multiple restarts required at times

Intercept X will secure your endpoints!

Comments: Intercept X is great, it saved our bacon when we were hit with the kaseya ransomware even though it is on the more expensive side of things

Pros:

Easy set up and deployment with an RMM Threat response shows the attack vectors stops ransomware in its tracks

Cons:

Price was much higher than others that provide most of the same features

Good XDR Solution in market

Comments: Overal Sophos XDR solution have helped us to keep safe network.

Pros:

Threat hunting and analytic dashboard gives insights of the threats observed in the company network and the actions performed to stop the same.

Cons:

Does not support some older version of OS which needs to be supported and product EOL should be atleast 10 yrs

The Terminator for Malware

Comments: MOST EXCELLENT, overall experience. Cloud-based control panel and 24/7 managed support helps provide peace of mind no matter what size deployment you're working with.

Pros:

Signatureless, Deep Learning, Neural Network based protection unparalleled by anything else in existence. Protects against today's threats and zero-day threats; even protects against threats yet to be seen. Not ONE single Sophos-protected machine has ever fallen victim to ransomware.

Cons:

I honestly cannot think of anything that can be improved, or that I didn't like.

Number One and Smartest Solution

Comments: Best solution that you can even sell over other AVs as an add on even if they are on a current contract.

Pros:

It is the best software I have found for COMPLETE ransomware protection.

Cons:

Price for Endpoint, Intercept X and EDR all adds up fast and can scare clients.

An all in one solution for your security needs, but be aware!

Comments: I must say there are better competitors on the market regarding Security for Endpoints. For example, Microsoft has improved its Defender for Endpoint very well, but price-quality Sophos for businesses is a very good overall solution and does what it must do out of the box already. But you have to be aware that you do need to configure to hit some sweet spots. Such as how aggressively it needs to scan, what to block, and what not to block. On the other side if you have an agreement with an MSP you can get pretty good discounts and the kickback fee of Sophos is much better the margins you are allowed to get with Sophos are much more than Microsoft's selling margins.

Pros:

- Simple regarding implementation of the agents - It does what it must do out of the box - Pricing when you are purchasing more and have a discount regulation

Cons:

- Performance, it does eat a lot of resources even when it is optimized - A lot of settings in many different spaces make it difficult to set something up - Aggressiveness and a bit too many false positives in my opinion

Why Intercept X Endpoint Is The Best Security Solution

Pros:

I like the risk analytics features It comes with best encryption features It is the best I have used for computer security and endpoint protection.

Cons:

No issues whatsoever with Intercept X Endpoint. Has effectively met our needs.

A Must Have Business Security Tool - Best Endpoint Security Features

Comments: The software makes endpoint protection easy and also comes with encryption features. It has made it easy to keep Threats away.

Pros:

What makes Intercept X Endpoint different are the many endpoint features it offersUsing Intercept X Endpoint is straightforwardIt comes with computer security featuresThe software makes encryption easy

Cons:

Not a single issue as Intercept X Endpoint has been performing as it should

Sophos intercept X

Pros:

Easy deployment, advanced threat detection, centralised management and user friendly system

Cons:

Some time users have reported that can use a significant amount of system resources, which can impact system performance.

Does the job really well, but at a cost to computer resources

Pros:

Sophos Intercept X is easy to install and doesn't interrupt the user with pop-ups unless there is a legitimate reason. The admin portal is also very useful. It is easy to know where things are in the portal and it is easy to read. When the users are set up properly there are a lot of tools for keeping track of the status of each user. It can show you what problems may be occurring on a user's machine, and it can even show you if their behavior (types of websites they are visiting, etc) is risky behavior.

Cons:

Intercept X requires a lot of resources from the computer it is installed on. It does frequent scans throughout the day, often eating up a big chunk of memory. I have not found a way to minimize the impact on memory during these scans, and there isn't a built in option to delay a scan. Setting up users in the admin portal can also be tedious. If you don't add every user in the same way it can be difficult to keep user data as far as what you can see in the user interface. It helps to send each user their own link and to make sure you have a good naming convention for all of your computers. Before we started adding macs to our active directory every mac's name was the same and it was difficult to know who's computer it was from the directory unless it was properly assigned to a user. A lot of these difficulties were user error from us as the admins, but it wasn't easy to clean up and organize.

Sophos, best protection

Comments: Sophos supplies top security with maximum functionality

Pros:

Sophos allows us to protect all the devices on our domain and keep them free from virus'. Sophos comes with a simple installer that can be used on either Windows or Mac OSX, this allows for quick, easy installations so we can quickly configure our devices to ensure less downtime. Sophos allows us to create multiple different profiles depending on the user or department. Once the profiles are configured, the permissions will be applied against the device instantly. We can also approve individual websites or applications, this allows us to keep a close eye on devices across the group whilst ensuring security is tight.

Cons:

We have noticed with some hardware, although the are the same model, Sophos seems to block one but not the other. Obviously the hardware differs slightly but Sophos should recognise the model. Due to the number of users we have, this is a constant maintenance task.

A complete endpoint security solution

Comments: InterceptX is a very good solution. It integrates realtime protection, anti-ransomware engine, anti-exploit, behavioural engine and IPS. This helps customers to protect their environments from known and unknown malware and attacks.

Pros:

InterceptX implements a complete anti-exploit solutions that protects all the process from all the known exploitation techniques. Anti-Ransomware engine is able to restore files that have been encrypted.

Cons:

The alerts in the console are only related to detected malware and not to XDR incidents. THe real time engine is too heavy and cpu consuming.

Sophso should be the ONLY protection software!

Comments: We use it for protecting our machines as well as for VPN connections. The sophos client on the machine regularly runs updates and blocks sites and threats very efficiently. The Sophos admin console is suburb, you can customize the software you put on the machines, you can track devices and servers, you can push updates, and I love how you can customize software and websites form being allowed or not allowed. This is truly amazing product.

Pros:

Every single last thing about this software is amazing.

Cons:

There is not one single thing that is wrong with this software, it is absolutely amazing product

SOPHOS--My all in one

Comments: SOPHOS provides a very easy to use interface for both their UTM/AV. I am usually in these products once a day if not more. Ran a test Ransomware scenario with a KnowBe4(designed for that) product and SOPHOS immediately isolated the test WS from the network. Everything. It was similar to pulling the network cable.
That quick. In fact it took a while to get the WS back online after SOPHOS cleaning. Recommend

Pros:

SOPHOS is a replacement to several solutions we have used in the past. I am using SOPHOS UTM for my firewall and SOPHOS antivirus as well as using wireless access points/Mail management/et al.. The management of this product is extremely easy to use considering it is a web interface and they have centralized all their products.

Cons:

Seriously...Probably the cost but overall not so bad considering the licensing and length of years we usually purchase.

An Outstanding Protection from Threats.

Comments: Overall, it gave our IT control over internet usage along with great security features.

Pros:

Sophos Endpoint Protection is a complete security solution. It checks all the attachments sent via email and provides a strong guard against all sorts of malware attacks. It is also being used to limit user internet access within our company. Which prevents the abuse of bandwidth. It also supports Windows and Mac both operating systems. Hence, nothing goes unprotected in our company.

Cons:

A user can uninstall it to restore the full internet access without being asked to provide a password or taking permission.

Sophos is a complete (but complex) anti-malware piece of software that is easy to manage and rollout

Comments: Centralized control of my diversely distributed user-base. I can make sure that everyone has the software installed and that it is working correctly.

Pros:

The console view is extremely helpful. I like the notifications and health reports of my protected machines and users.

Cons:

Some of the organization is illogical. The encryption is managed separately from other policies. It also over reports problems that correct themselves in a matter of days (like when the users reboots). This tends to make me ignore some problems to see if they persist.

Just does its job well

Pros:

This software is seamless. It just does the job quietly and efficiently and kicks in when needed.

Cons:

You have to open the menu to find what threats have been dealt with, you don't always notice them as they happen. Not such a bad thing to be honest!!

Great and reliable antivirus

Pros:

Network security is very important to my company, and one of the widely used and recommended antivirus programs that users need to have installed in order to remote VPN is Sophos, so that says a lot to me about the reliability of the software. So far I have had no issues and have not been infected by any viruses since using the tool. It seems to be a very robust tool and works to protect my files, downloads, browsers, and network activity. The settings are also easy to change.

Cons:

The cloud based configuration is interesting.. Maybe I'm just not used to it, but if one where to have no internet connection then you can't modify settings. But then at the same time, the cloud based settings allow one to globally modify all the clients that are on the account, so I could see that being a powerful feature.

Great protection, however...

Comments: Overall it is a great protection option if you are looking for a big company, depending on your work, purpose of it and if you don't mind having to constantly request access to blocked applications... other than that, good product.

Pros:

Sophos offers great overall protection, specially for big companies and networks. It is worth the money and value.

Cons:

Only con I found with this product, which is to me a big pet peeve, is the need to contact our IT department because Sophos tends to block several applications and software used on my work space. Only way to get authorized to continue with my work is by contacting IT (product administration) so I can get allowance to continue through these checkpoints.

One of the best security suites

Comments: Fingers crossed, I have never experienced a glitch in our security after deploying Sophos to our endpoints. I hope it continues to do so.

Pros:

What I liked about Sophos is the enterprise readiness of the solution to provide an all in one solution for the entire security landscape. It is a very robust and scalable solution for our company and with other companies I know who have deployed the solution. It even has its own Data Leak Protection mechanism.

Cons:

Maybe the least liked about the software is the resources it eats up, when I have used it on an older machine (laptop). It really bogs down the system to the point there is not much to do while the program is doing its thing.

Easy for Administrators

Comments: The software is good for the cost and is great for smaller businesses. It offers thorough protection, and is low-impact on the user. I would recommend this software from a Mac-user and administrator standpoint.

Pros:

This endpoint malware protection is easy for Administrators to use and monitor activity, and is low-impact to our on all-Mac video production company.

Cons:

It would be very beneficial to have an Administrator remote-in option to manually remove PUAs when the software cannot remove the file. This would come in very handy when employees are remote, or infrequently within reach of the IT Administrator.

Overall a good value to protect your computer from online treats

Comments: Good price and easy to use protection for pc and Mac

Pros:

It works with both pc and Mac computers. This flexibility was a must when we were looking to protect both platforms. Overall a good value with a simple intuitive interface.

Cons:

Overall works well. Simple interface, though this may limit user ability to modify scans or do more robust activities.