--- description: Learn more about BrightHR price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrightHR Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [HR Software](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr) # BrightHR Canonical: https://www.capterra.com.au/software/151525/brighthr Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/151525/brighthr?page=2) > BrightHR is a complete HR software solution that transforms the way you manage your team, freeing up your time to do what you do best. > > Verdict: Rated **4.6/5** by 204 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BrightHR? Small to medium-sized businesses (SMEs), as well as large corporations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 204 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrightHR - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: $6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, United Kingdom ## Features - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking - Employee Database - Employee Management - Employee Portal - Leave Tracking - Onboarding - Payroll Management - Payroll Reporting - Reporting/Analytics - Role-Based Permissions - Self Service Portal - Tax Compliance - Time & Attendance - Time Off Management - Timesheet Management - Vacation/Leave Tracking ## Integrations (3 total) - Gmail - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) ## Related Categories - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) - [Absence Management Software](https://www.capterra.com.au/directory/33376/absence-management/software) - [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software) - [Leave Management System Software](https://www.capterra.com.au/directory/31400/leave-management-system/software) - [Time Clock Software](https://www.capterra.com.au/directory/30001/time-clock/software) ## Alternatives 1. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4886 reviews) 2. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3653 reviews) 3. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1977 reviews) 4. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5318 reviews) 5. [Paycom](https://www.capterra.com.au/software/130949/paycom) — 4.4/5 (1400 reviews) ## Reviews ### "Induction to BrightHR Software and Services" — 4.0/5 > **Lauren** | *19 January 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: \[sensitive content hidden\] was great in showing me the features of BrightHR and BrightSafe (as a new Manager to the Organisation who has no experience with these software solutions and their attributes) to support greater uptake and utilisation of these products within our Organisation. > > **Cons**: The Learning Curve - lots of features and benefits which requires time to understand and learn for optimal utilisation. > > First introduction to BrightHR today and impressed with the suite of features and expertise of the staff. ----- ### "1st Training Session" — 5.0/5 > **Lisa** | *28 May 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: I found it very user friendly and offers a lot of valuable tools for our Business. I am looking forward to experimenting with all that it has to offer. > > **Cons**: Nothing at all, I am now looking forward to exploring all that BrightHr has to offer. Including asking for assistance, if required. > > My experience has been really great with all aspects, as well with the competent trainer she was amazing. ----- ### "Excellent HR and Payroll Solution with Outstanding Support" — 5.0/5 > **Sampaio** | *9 July 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: BrightHR provides a very practical and complete HR solution. The payroll support, HR advice, health and safety guidance, employee handbook, and other documentation tools are extremely useful and help us stay compliant. The team is always quick to respond, professional, and friendly. I also really appreciate the training videos and tutorials available, which make it easy to learn how to use the platform and get the most out of all its features. > > **Cons**: I have not experienced any significant issues with BrightHR so far. Overall, the service has been reliable and has met our needs very well. > > My overall experience with BrightHR has been excellent. The platform is easy to use and offers a wide range of HR resources and support. From payroll assistance and health \& safety guidance to employee handbooks, templates, and training materials, everything is available in one place. The support team is knowledgeable, responsive, and always willing to help. Considering the level of service, protection, documentation, and expert guidance provided, BrightHR offers excellent value for money. It has made managing HR much simpler and gives us confidence that we are following best practices as an employer. ----- ### "Expensive but value for money" — 4.0/5 > **Sarah** | *27 July 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: We love that we can hold our staff files, calendar payroll and policies in one place\! It simplifies managing annual leave, appraisals, SSP etc. > > **Cons**: System can be a bit clunky to sart and not all staff from Bright HR have a full understanding of what they are using. This makes learning a new system difficult. > > We have had a positive experience with Bright HR and are glad that we decided to switch our HR and payroll over. It can work out expensive but you need to weigh up the cost against the benefits. For us as a small charity, its worth it. ----- ### "5 \*\*\*\*\* Customer Service" — 2.0/5 > **Hayley** | *13 January 2026* | Environmental Services | Recommendation rating: 5.0/10 > > **Pros**: Easy access for employees and employers You can store personal information, contracts etc on one site > > **Cons**: For our business we were unable to use the clocking in and out software due to multiple locations on different days, if we had employees in one location and on a weekly rota this would of been ideal . > > After numerous phone calls and video calls, we were unfortunately unable to get the BrightHR clocking-in and clocking-out app working, which was the main reason we signed up for the system. Despite this, we were still paying for the software while being unable to use it. Due to our business facing serious financial difficulties — including a company going bankrupt and owing us a significant amount of money — we had no option but to cancel the contract. I explained this situation to BrightHR and asked if it would be possible to exit the contract under the circumstances. I would like to specifically commend three members of staff: \[sensitive content hidden\]. When I became upset, they remained professional, friendly, and extremely sympathetic. They took the time to listen carefully to my situation and genuinely did everything they could to help. They truly went above and beyond with their support, and I couldn’t be happier with the service they personally provided. Their compassion and professionalism made a very difficult situation much easier to handle. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/151525/brighthr?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/151525/brighthr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data