---
description: Learn more about BrightHR price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: BrightHR Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [HR Software](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr)

# BrightHR

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> BrightHR is a complete HR software solution that transforms the way you manage your team, freeing up your time to do what you do best.
> 
> Verdict: Rated **4.6/5** by 204 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses BrightHR?

Small to medium-sized businesses (SMEs), as well as large corporations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 204 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: BrightHR
- **Location**: Manchester, UK
- **Founded**: 2015

## Commercial Context

- **Starting Price**: $6.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, United Kingdom

## Features

- Alerts/Notifications
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Employee Database
- Employee Management
- Employee Portal
- Leave Tracking
- Onboarding
- Payroll Management
- Payroll Reporting
- Reporting/Analytics
- Role-Based Permissions
- Self Service Portal
- Tax Compliance
- Time & Attendance
- Time Off Management
- Timesheet Management
- Vacation/Leave Tracking

## Integrations (3 total)

- Gmail
- Google Calendar
- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [HR Software](https://www.capterra.com.au/directory/5/human-resource/software)

## Related Categories

- [HR Software](https://www.capterra.com.au/directory/5/human-resource/software)
- [Absence Management Software](https://www.capterra.com.au/directory/33376/absence-management/software)
- [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software)
- [Leave Management System Software](https://www.capterra.com.au/directory/31400/leave-management-system/software)
- [Time Clock Software](https://www.capterra.com.au/directory/30001/time-clock/software)

## Alternatives

1. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4885 reviews)
2. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3649 reviews)
3. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1974 reviews)
4. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5318 reviews)
5. [Paycom](https://www.capterra.com.au/software/130949/paycom) — 4.4/5 (1400 reviews)

## Reviews

### "Induction to BrightHR Software and Services" — 4.0/5

> **Lauren** | *19 January 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: \[sensitive content hidden\] was great in showing me the features of BrightHR and BrightSafe (as a new Manager to the Organisation who has no experience with these software solutions and their attributes) to support greater uptake and utilisation of these products within our Organisation.
> 
> **Cons**: The Learning Curve - lots of features and benefits which requires time to understand and learn for optimal utilisation.
> 
> First introduction to BrightHR today and impressed with the suite of features and expertise of the staff.

-----

### "1st Training Session" — 5.0/5

> **Lisa** | *28 May 2025* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: I found it very user friendly and offers a lot of valuable tools for our Business.  I am looking forward to experimenting with all that it has to offer.
> 
> **Cons**: Nothing at all, I am now looking forward to exploring all that BrightHr has to offer.  Including asking for assistance, if required.
> 
> My experience has been really great with all aspects, as well with the competent trainer she was amazing.

-----

### "Excellent HR and Payroll Solution with Outstanding Support" — 5.0/5

> **Sampaio** | *9 July 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: BrightHR provides a very practical and complete HR solution. The payroll support, HR advice, health and safety guidance, employee handbook, and other documentation tools are extremely useful and help us stay compliant. The team is always quick to respond, professional, and friendly. I also really appreciate the training videos and tutorials available, which make it easy to learn how to use the platform and get the most out of all its features.
> 
> **Cons**: I have not experienced any significant issues with BrightHR so far. Overall, the service has been reliable and has met our needs very well.
> 
> My overall experience with BrightHR has been excellent. The platform is easy to use and offers a wide range of HR resources and support. From payroll assistance and health \&amp; safety guidance to employee handbooks, templates, and training materials, everything is available in one place. The support team is knowledgeable, responsive, and always willing to help. Considering the level of service, protection, documentation, and expert guidance provided, BrightHR offers excellent value for money. It has made managing HR much simpler and gives us confidence that we are following best practices as an employer.

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### "Expensive but value for money" — 4.0/5

> **Sarah** | *27 July 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: We love that we can hold our staff files, calendar payroll and policies in one place\! It simplifies managing annual leave, appraisals, SSP etc.
> 
> **Cons**: System can be a bit clunky to sart and not all staff from Bright HR have a full understanding of what they are using. This makes learning a new system difficult.
> 
> We have had a positive experience with Bright HR and are glad that we decided to switch our HR and payroll over. It can work out expensive but you need to weigh up the cost against the benefits. For us as a small charity, its worth it.

-----

### "Very helpful company" — 5.0/5

> **Nicholas** | *6 August 2026* | Consumer Services | Recommendation rating: 3.0/10
> 
> **Pros**: Always just at the end of the phone or respond very quickly via email. We have to call regarding a few things recently and they have always been very helpful
> 
> **Cons**: A phone call to bright hr can be a little costly. When I made my first phone call the charge was quite a lot so I now email them and ask them to call me
> 
> When switching to bright hr they made the transition very smooth and were extremely helpful through setting our new payroll system up

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## Links

- [View on Capterra](https://www.capterra.com.au/software/151525/brighthr)

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