--- description: Learn more about BrightHR price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrightHR Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [HR Software](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr) # BrightHR Canonical: https://www.capterra.com.au/software/151525/brighthr Page: 1 / 8\ Next: [Next page](https://www.capterra.com.au/software/151525/brighthr?page=2) > BrightHR is a complete HR software solution that transforms the way you manage your team, freeing up your time to do what you do best. > > Verdict: Rated **4.6/5** by 174 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BrightHR? Small to medium-sized businesses (SMEs), as well as large corporations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 174 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrightHR - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: $6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, United Kingdom ## Features - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking - Employee Database - Employee Management - Employee Portal - Leave Tracking - Onboarding - Payroll Management - Reporting/Analytics - Role-Based Permissions - Self Service Portal - Time & Attendance - Time Off Management - Timesheet Management - Vacation/Leave Tracking ## Integrations (3 total) - Gmail - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) ## Related Categories - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) - [Absence Management Software](https://www.capterra.com.au/directory/33376/absence-management/software) - [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software) - [Leave Management System Software](https://www.capterra.com.au/directory/31400/leave-management-system/software) - [Time Clock Software](https://www.capterra.com.au/directory/30001/time-clock/software) ## Alternatives 1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4614 reviews) 3. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3108 reviews) 4. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1822 reviews) 5. [Paycor](https://www.capterra.com.au/software/133745/paycor-perform) — 4.3/5 (3033 reviews) ## Reviews ### "Induction to BrightHR Software and Services" — 4.0/5 > **Lauren** | *19 January 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: \[sensitive content hidden\] was great in showing me the features of BrightHR and BrightSafe (as a new Manager to the Organisation who has no experience with these software solutions and their attributes) to support greater uptake and utilisation of these products within our Organisation. > > **Cons**: The Learning Curve - lots of features and benefits which requires time to understand and learn for optimal utilisation. > > First introduction to BrightHR today and impressed with the suite of features and expertise of the staff. ----- ### "1st Training Session" — 5.0/5 > **Lisa** | *28 May 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: I found it very user friendly and offers a lot of valuable tools for our Business. I am looking forward to experimenting with all that it has to offer. > > **Cons**: Nothing at all, I am now looking forward to exploring all that BrightHr has to offer. Including asking for assistance, if required. > > My experience has been really great with all aspects, as well with the competent trainer she was amazing. ----- ### "Payroll Querry" — 5.0/5 > **Steve** | *24 February 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: We had an error in payroll submissions due to a misunderstanding and this was causing issues and stress at our club. \[sensitive content hidden\] in Customer Support and \[sensitive content hidden\] the Payroll Senior Manager provided support and reassurance initially on a call and then 30 mins later via a TEAMS call > > **Cons**: Initial difficulty in resolving the payroll issue we had. We we had been promised the position would be rectified > > I felt really reassured and felt \[sensitive content hidden\] quickly understood the problem, cared for us and wanted to resolve for us quickly ----- ### "Great Support from BrightHR" — 5.0/5 > **Bairbre** | *10 February 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] was really helpful, patient and didn't mind all my questions\! He even repeated lots of items I was having difficulty with. > > **Cons**: Nothing so far. It is a lot to take on initially and there is a lot of onboarding but I wouldn't have done any of it myself and now its all done\! > > Excellent. Very professional and leave me feeling more confident about taking on someone\! It's very daunting but Bright HR and have made it seem straightforward. ----- ### "Avoid contract - VERY DISAPPOINTING" — 1.0/5 > **Natalie** | *11 September 2025* | Human Resources | Recommendation rating: 0.0/10 > > **Pros**: onboarding and introduction of the software > > **Cons**: 1. Communication and Customer Service Issues : My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required. This pattern of ineffective communication not only wasted considerable time but also demonstrated a lack of proper training or coordination among customer service representatives. 2. Contractual Concerns : The contract terms present serious concerns regarding customer rights and fair business practices. Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service deficiencies. This punitive approach to contract termination appears to prioritize revenue retention over customer satisfaction and service quality accountability. They didn't even notify me prior to the renewal which raised a red flag to me. When service quality issues directly contribute to a customer's decision to cancel, the company should reasonably adjust termination fees rather than maintaining such restrictive financial penalties. This practice effectively holds customers financially hostage to substandard service. 3. Legal Compliance Concerns : The contract terms raise questions about compliance with Ontario commercial law and consumer protection regulations. Under Ontario's Consumer Protection Act and related commercial legislation, businesses must ensure their contracts contain fair and reasonable terms. The 80% cancellation fee structure may potentially violate: -Consumer Protection Act provisions regarding unfair contract terms -Common law principles of unconscionability -Provincial regulations governing commercial contracts and cancellation rights I recommend that potential customers carefully review these contractual obligations and consider seeking legal counsel before signing. Current customers experiencing similar issues may wish to consult with legal professionals regarding their rights under Ontario commercial law. Recommendation Based on these experiences, I cannot recommend this company's services. The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an unsatisfactory customer experience that potential clients should carefully consider. > > VERY DISAPPOINTING ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.com.au/software/151525/brighthr?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/151525/brighthr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data