--- description: Learn more about Cloudways price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cloudways Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Cloud Management Software](/directory/30852/cloud-management/software) > [Cloudways](/software/151414/cloudways) # Cloudways Canonical: https://www.capterra.com.au/software/151414/cloudways Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/151414/cloudways?page=2) > Cloudways is a managed cloud hosting platform that offers simplicity, choice, and flexibility. > > Verdict: Rated **4.2/5** by 93 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Cloudways? For those who are looking for hosting with minimum management hassle so they can focus on business ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 93 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cloudways - **Location**: Mosta, Malta - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 35.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Cloudways offers a 3-day free trial for new users, after which the software is available across 4 pricing tiers for 5 different data centers. Pricing and functionality are outlined below. DigitalOcean $10/month RAM: 1GB, Storage: 25GB, Bandwidth: 1TB $22/month RAM: 2GB, Storage: 50GB, Bandwidth: 2TB $80/month RAM: 8GB, Storage: 160GB, Bandwidth: 5TB Linode $12/month RAM: 1GB, Storage: 25GB, Bandwidth: 1TB $24/month RAM: 2GB, Storage: 50GB, Bandwidth: 2TB $90/month RAM: 8GB, Storage: 160GB, Bandwidth: 5TB VULTR $11/month RAM: 1GB, Storage: 25GB, Bandwidth: 1TB $23/month RAM: 2GB, Storage: 50GB, Bandwidth: 2TB $84/month RAM: 8GB, Storage: 160GB, Bandwidth: 5TB AWS $36.51/month RAM: 1.75GB, Storage: 20GB, Bandwidth: 2TB $86.77/month RAM: 3.75GB, Storage: 20GB, Bandwidth: 2TB $274.33/month RAM: 16GB, Storage: 20GB, Bandwidth: 2TB Google Cloud $33.30/month RAM: 1.70GB, Storage: 20GB, Bandwidth: 2TB $73.62/month RAM: 3.75GB, Storage: 20GB, Bandwidth: 2TB $226.05/month RAM: 15GB, Storage: 20GB, Bandwidth: 2TB - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Brazil, Canada, Chile, Colombia, Czechia, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Malta, Mexico, Netherlands, New Zealand, Norway and 16 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Backup and Recovery - Dashboard - Event Logs - Monitoring - Performance Analysis - Real-Time Monitoring - Remote Access/Control - Scheduling - Server Monitoring - Service Level Agreement (SLA) Management - Third-Party Integrations - Website Hosting ## Integrations (7 total) - Drupal - GitHub - Joomla - New Relic - PrestaShop - Slack - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Cloud Management Software](https://www.capterra.com.au/directory/30852/cloud-management/software) ## Related Categories - [Cloud Management Software](https://www.capterra.com.au/directory/30852/cloud-management/software) - [Platform as a Service (PaaS) Software](https://www.capterra.com.au/directory/32376/platform-as-a-service/software) - [IT, Server and Network Monitoring Tools](https://www.capterra.com.au/directory/32713/server-monitoring/software) - [Data Centre Management Software](https://www.capterra.com.au/directory/10054/data-center-management/software) - [Server Management Software](https://www.capterra.com.au/directory/10019/server-management/software) ## Alternatives 1. [N-central](https://www.capterra.com.au/software/13803/n-central) — 4.1/5 (195 reviews) 2. [ManageEngine OpManager](https://www.capterra.com.au/software/168854/manageengine-opmanager) — 4.5/5 (262 reviews) 3. [SpinupWP](https://www.capterra.com.au/software/1053030/spinupwp) — 4.9/5 (51 reviews) 4. [iCloud](https://www.capterra.com.au/software/204717/icloud) — 4.6/5 (1942 reviews) 5. [baramundi Management Suite](https://www.capterra.com.au/software/177946/baramundi-management-suite) — 4.6/5 (140 reviews) ## Reviews ### "Provide smooth functioning and management" — 4.0/5 > **Yachna** | *17 February 2026* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: Cloudiway feels calm and perfectly structured. They were clear about the timelines, didn't over promise, and handled years of emails, look books, and vendor threads without drama.I barely noticed the migration happening, which honestly was the biggest win during a busy production schedule. > > **Cons**: The thing i don't like that sometimes i had to spend time in fixing permissions before things ran smoothly. > > As a fashion intern, it helped me a lot to stay focused on designing instead of worrying about lost archives or broken attachments. Also, I didn't experience downtime that affected client or supplier communication. ----- ### "Charged after cancellation — unresolved billing and poor value" — 1.0/5 > **Shahzad** | *11 October 2025* | Translation & Localization | Recommendation rating: 0.0/10 > > **Pros**: Easy setup \& clean dashboard — launching a server and apps is straightforward. 1-click staging \& cloning — safe testing before going live. > > **Cons**: Billing confusion — I was charged even after cancelling; the refund/closure process felt unclear. Invoices \& proration can be hard to understand (pay-as-you-go across add-ons). > > I used Cloudways for roughly one month to host my business site. During that period I saw no meaningful improvement in page speed or server response compared to my previous host. Because the service didn’t meet expectations, I cancelled the server after the first month. Despite cancelling, I continued to receive charges on my card. I reached out to support multiple times, provided dates and screenshots, and requested a refund for the period after cancellation. Unfortunately, the issue was not resolved and I kept getting billed. For me, the combination of underwhelming performance, confusing billing, and slow resolution from support resulted in a bad overall experience. I’ve since switched to another provider, and the problems have stopped. Based on my experience, I can’t recommend Cloudways. If you do try them, keep careful records, take screenshots when you cancel, and closely monitor your billing statements. ----- ### "Account deletion - zero grace period" — 1.0/5 > **James** | *6 January 2026* | Biotechnology | Recommendation rating: 0.0/10 > > **Pros**: generally works as expected and price seems ok. This said, their setup is complicated and mistakes are easily made and not forgiven. > > **Cons**: Zero grace period for mistaken account deletion. I mistakenly cancelled my account and notified them within 1 hour - Too bad for me. Once you click the account deletion button everything is immediately gone forever and CANNOT be recovered. Do not use this company. > > very poor customer service - appears to be all done by bots. No humans are obviously involved and there is zero allowance for mistakes ----- ### "Solid option with plenty of choice" — 4.0/5 > **Anonymous User** | *9 January 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Super simple to setup and offers a good variety of options when it comes to hosting providers and 3rd party services. > > **Cons**: The main downside was the lack of root access to the servers they provide, meaning certain simple tasks need to be done by support when I could have easily handled them myself. ----- ### "Made our move to a new system way less stressful" — 5.0/5 > **Andre** | *21 July 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Email and file transfers worked smoothly, nothing went missing. We didn’t have to bring in extra help just followed their instructions. The setup guides were easy to follow, even for non-technical staff. > > **Cons**: It took some trial and error to figure out which settings to pick. Would’ve preferred live chat for quicker support at times. > > We used Cloudiway during a system change, and it helped us shift everything over without any mess or confusion. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/151414/cloudways?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/151414/cloudways) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data