--- description: Learn more about Lucky Orange price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lucky Orange Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Heatmap Software](/directory/30977/heatmap/software) > [Lucky Orange](/software/150695/lucky-orange) # Lucky Orange Canonical: https://www.capterra.com.au/software/150695/lucky-orange Page: 1 / 12\ Next: [Next page](https://www.capterra.com.au/software/150695/lucky-orange?page=2) > AI-powered website analytics suite used by 500,000 websites worldwide. AI insights, heatmaps, session recordings, surveys and more. > > Verdict: Rated **4.7/5** by 260 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Lucky Orange? Marketers, UX professionals and business owners at eCommerce and B2B companies and digital agencies rely on Lucky Orange to help find new ways to improve their website conversion rates. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 260 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Lucky Orange - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 39.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free seven day trial for all accounts that begins once we track your first website visitor. All plans include unlimited team members. Free Plan: $0 per month | Build: $39 per month | Grow: $89 per month | Expand: $249-$739 per month | Scale: $1,049-$1,669 per month | Enterprise: Starts at $2,289 - Contact Lucky Orange | Get 20% off with an annual plan. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - A/B Testing - Access Controls/Permissions - Alerts/Notifications - Audience Targeting - Autoresponders - Behavior Tracking - Behavioral Analytics - Campaign Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Customer History - Customer Segmentation - Customisable Branding - Customizable Questions - Customizable Templates - Data Import/Export - Data Visualization - Drag & Drop - Engagement Tracking - Event Logs - Feedback Management - Funnel Analysis - Heatmaps - Live Chat - Multi-Channel Data Collection - Multi-Language - Offline Form - Performance Metrics - Proactive Chat - Real-Time Analytics - Real-Time Monitoring - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Scroll Maps - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - Time on Site Tracking - Transcripts/Chat History - Transfers/Routing - Usability Testing - User Interaction Tracking - User Journeys - User Research Analysis - Visual Analytics - Web Traffic Reporting - Website Analytics ... and 10 more features ## Integrations (8 total) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Heatmap Software](https://www.capterra.com.au/directory/30977/heatmap/software) ## Related Categories - [Web Analytics Tools](https://www.capterra.com.au/directory/30073/web-analytics/software) - [Heatmap Software](https://www.capterra.com.au/directory/30977/heatmap/software) - [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software) - [Website Monitoring Software](https://www.capterra.com.au/directory/10021/website-monitoring/software) - [Survey Software](https://www.capterra.com.au/directory/30092/survey/software) ## Alternatives 1. [Zoho PageSense](https://www.capterra.com.au/software/172116/pagesense) — 4.5/5 (17 reviews) 2. [Hotjar](https://www.capterra.com.au/software/163516/hotjar) — 4.6/5 (539 reviews) 3. [Microsoft Clarity](https://www.capterra.com.au/software/1018691/microsoft-clarity) — 4.8/5 (56 reviews) 4. [Tableau](https://www.capterra.com.au/software/77260/tableau) — 4.6/5 (2348 reviews) 5. [Mouseflow](https://www.capterra.com.au/software/163517/mouseflow) — 4.7/5 (122 reviews) ## Reviews ### "Great software but can be frustrating at times." — 4.0/5 > **Sam** | *12 March 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: I've used LO on and off for 10+ years. I really like the UIX updates they have made more recently. Everything is easy to find and filter and it has been useful to optimise our website, resulting > > **Cons**: The data can be slow to load sometimes which is understandable and we have a lot of traffic on our site. But the biggest issue is watching recordings - if I scrub through videos they often pause and can't be played again, or start just showing the site footer and not the users actual interaction with the website which can be frustrating. > > Overall it's solid software with good features to help you optimise your website. It's been frustrating at times with recording not playing properly but it has helped us improve user experiences and our conversion rates have increased. ----- ### "Brilliant\!" — 5.0/5 > **Asad** | *28 August 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Excellent support from \[sensitive content hidden\]. I found him very knowledgeable and proactive in resolving the technical issue. > > **Cons**: nothing ----- ### "A Must-Have Tool for Understanding Visitors" — 5.0/5 > **Wade** | *21 October 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: I really like how clearly Lucky Orange shows customer behavior. The heatmaps and session recordings make it easy to see where visitors click, scroll, and drop off, which helps me improve my site layout and conversions. > > **Cons**: Honestly, there wasn’t much to dislike, if anything, I’d just say there’s so much data available that it takes a little time to explore all the features fully. > > My overall experience with Lucky Orange has been excellent. It’s an intuitive tool that provides valuable insights into user behavior, helping me make data-driven decisions to improve conversions and user experience. ----- ### "Heat Watch" — 5.0/5 > **Lucas** | *14 May 2025* | Design | Recommendation rating: 10.0/10 > > **Pros**: Heatmaps load quick, live sessions feel like a cheat code, and funnels spot where folks drop > > **Cons**: UI’s a bit cramped in places, and long visits sometimes lag on playback, but insights hit fast > > Tried Lucky Orange to get a better read on user behavior, ended up checking it daily ----- ### "Lucky Orange for the win\!" — 5.0/5 > **Alex** | *25 February 2026* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Data Analysis,Monitoring, Security. Easy to install and maintain. Good overall features for the price. > > **Cons**: I am still sticking to the classic version of Lucky Orange since the new one has a lot of other features I don't need at the moment. > > I have been using it for many many years and I have nothing bad to say about it. It works great for our small business. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.com.au/software/150695/lucky-orange?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/150695/lucky-orange) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data