15 years helping Australian businesses
choose better software

What Is TeamUp?

TeamUp is software for ambitious business owners that does things differently. Take away the complexity of running your club, gym, or box, with easier to use and better value management software. Keep your classes full and bring all the best parts of your business together in one place. Easily manage all your gym/studio customers’ data all-in-one tool, streamline your admin and marketing activities, optimise your sales processes and stand out from competitors with the best client experience.

Who Uses TeamUp?

Independent fitness business owners. Gyms, CrossFit, Pole, Pilates, Yoga, Small Group PT, PT, Martial Arts, Dance, Groupex, Bootcamp, Boxing, Fitness Clubs.

TeamUp Software - Easier software for a fully functional business.
TeamUp Software - Clear, visual calendar for easier registrations and booking.
TeamUp Software - Members can choose time to meet with you one on one.
TeamUp Software - Quick bookings for your members through the TeamUp member app

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Reviews of TeamUp

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.8
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
82%
4
17%
3
1%
Kristin
Kristin
Corporate Retail Manager in US
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great scheduling software solution

5.0 2 years ago

Pros:

We use this on a daily basis in 7 locations to schedule our patients, schedule our drivers' routes, and track the foot traffic into our stores.

Cons:

Only able to have 8 calendars. We have been able to make it work but we would have liked 10-12 caledars available to view on one screen.

Pete
Fitness instructor in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Can’t recommend it more

5.0 2 years ago

Comments: Really good. Really pleased I moved over from Virtuagym. The customer service is exceptional and the price is really competitive too for a great product.

Pros:

It’s just really easy to use and intuitive. It feels like it has been designed by a fitness professional who actually uses it

Cons:

Nothing yet. It would be nice if I could have a separate calendar for staff to add their availability for the month ahead so I could know who is free to work which session and then allocate them

Kayla
Communication and Speech Coach in Spain
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

An essential for businesses working across time zones

4.0 2 months ago New

Comments: TeamUp has facilitated the overall process of hosting international client calls both within my own business and with the contract work I do with external organizations. In all business collaborations I've done with other coaching businesses, all of them have also relied on TeamUp as their event calendar tool!

Pros:

I love the ability to easily share an event calendar and then add it to your own personal calendar. The automatic conversion to your time zone has saved me many hours of confusion with mistakes regarding the set hour for international calls.

Cons:

You have to be careful how you share an event link. Sharing it in the wrong format could lead to a participant not seeing the event in their local time.

Rims
Director in Germany
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Used to be ok for the money you pay

3.0 last year

Comments: As always promised the world and under delivered hard. Migration process was super bumpy and a lot went wrong. Promised to keep pricing stable and increased by 20% after one year to be increased further. Constant excuses for mistakes and glitches. Lots of glitches.

Pros:

It was inexpensive but they constantly make useless updates, their app is soooooo bad

Cons:

No app for teachers! Custom app lacks basic functionsIncrease rates and prices without notifying you. So you have to check; it gets justified with new features which are just bug fixes really. NO support on weekends! Team is very slow to respond to issues

rebecca
Studio Owner in UK
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

great, easy to use but a couple quirks means it doesn't get 5 stars

4.0 2 years ago

Comments: Great, but expensive for my size of business.

Pros:

It's to use, easy to add new classes, new teachers and easy to change things once live. Nice new dashboard. nice links directly to classes, courses, memberships. nice marketing tools

Cons:

A customer can't bring a guest without having creating a new customer account for their guest. Been told many time this is frustrating for customers. Desktop is better than the app. the app often gets suck when doing anything with dates, adding / changing times. Customer service response times has slowed down, but when there is a response the help is always excellent