--- description: Learn more about Sinch MessageMedia price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sinch MessageMedia Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Sinch MessageMedia](/software/150203/messagemedia) # Sinch MessageMedia Canonical: https://www.capterra.com.au/software/150203/messagemedia Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/150203/messagemedia?page=2) > Sinch MessageMedia is an SMS platform enabling businesses to connect with customers via text messaging features and integrations. > > Verdict: Rated **4.5/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Sinch MessageMedia? Sinch MessageMedia helps businesses across all industries, from global brands to SMBs in the healthcare, education, retail, not-for-profit, and many other industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 53 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sinch ## Commercial Context - **Starting Price**: USD 42.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Basics: $42/ month Conversations: $109/ month Pro: $259/ month Pro Plus: $419/ month Advanced: $749/ month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, New Zealand, United Kingdom, United States ## Features - 2-Way Messaging - Alerts/Notifications - Audience Targeting - Automated Responses - Campaign Management - Contact Management - Customizable Templates - MMS - Mass Texting - Message Personalization - Mobile Coupons - Multi-Channel Communication - Reporting/Analytics - SMS Marketing - Scheduled Messaging - Survey Builder - Third-Party Integrations ## Integrations (23 total) - Act\! - ActiveCampaign - Adobe Campaign - Adobe Experience Manager - Aircall - AroFlo - BigCommerce - Bullhorn ATS & CRM - Covetrus Pulse - Epic - HubSpot CRM - Klaviyo - Mailchimp - Mailjet - NetSuite ... and 8 more integrations ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [SMS Marketing Software](https://www.capterra.com.au/directory/30842/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.capterra.com.au/directory/30842/sms-marketing/software) - [SMS Survey Software](https://www.capterra.com.au/directory/32937/sms-survey/software) - [Mobile Marketing Software](https://www.capterra.com.au/directory/31308/mobile-marketing/software) - [Conversational Marketing Software](https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software) ## Alternatives 1. [Project Broadcast](https://www.capterra.com.au/software/1059384/project-broadcast) — 4.9/5 (650 reviews) 2. [SlickText](https://www.capterra.com.au/software/155430/slicktext-com) — 4.8/5 (269 reviews) 3. [EZ Texting](https://www.capterra.com.au/software/145848/ez-texting) — 4.5/5 (273 reviews) 4. [Clearstream](https://www.capterra.com.au/software/158103/clearstream) — 4.8/5 (694 reviews) 5. [TextP2P](https://www.capterra.com.au/software/183310/text-p2p) — 5.0/5 (129 reviews) ## Reviews ### "Sinch is a Sinch\!" — 4.0/5 > **Karen** | *2 October 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Is easy to use - quite intuitive Helps me contact many people at once streamlines my communication on busy days I can be organised and schedule future messages > > **Cons**: I often think I have return messages when I don't' because the red notification dot stays on most of the day after receiving one reply. Also occasionally if I click into another tab when I'm halfway through a message the message I'm working on gets deleted - perhaps there coudl be a text box "are you sure you want to delete this message/leave this page" - before its actually deleted > > Love it - makes my day-to-day management so much easier and very organised and consistent. It is especially helpful when phone calls are just not possible especially with eh use of google translate embedded into the message system ----- ### "Sinch Message Media, Great Product, Amazing Support Staff." — 5.0/5 > **Julio** | *2 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The support models is good, support techs know the product are responsive, helpful and always concise with the outcomes. > > **Cons**: Initially can be challenging for non-technical people to learn the different options and ways in which to use the platform and get a Roi, in saying that there are a lot of 'how to' articles that are helpful. > > Happy with the value for money, amazing support staff, willingness to go above and beyond to troubleshoot and remediate any issues at hand. ----- ### "Some pros and some cons." — 3.0/5 > **Ben** | *12 August 2025* | E-Learning | Recommendation rating: 5.0/10 > > **Pros**: Clean interface, simple and it works. The customer support responds overnight and eventually gets the job done. > > **Cons**: One of the sub-accounts wasn't showing delivery status until we opened a support ticket, and asked for it to be escalated. It took a few days to get resolved. Not as many API/interface options as competitors. > > Overall, it's adequate - it has the basics and when it works, it works well. Support is responsive (overnight), but can take a few days to actually get things resolved. ----- ### "A handy, worthwhile service" — 5.0/5 > **Denyse** | *1 October 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The function to schedule appointment reminders. Especially helpful when only working part-time in the role. > > **Cons**: That I need to remember to leave the window open to check for messages. I’m not alerted to them like a mobile phone. > > Excellent. A handy tool and quick way to SMS. It has become a key tool in communicating with clients, especially the sometimes hard to engage younger people. ----- ### "Generally positive" — 4.0/5 > **Mark** | *7 May 2026* | Aviation & Aerospace | Recommendation rating: 6.0/10 > > **Pros**: Large scale business with global reach and deep resources both within product and support network. Focus on Text messaging which is required. > > **Cons**: Because it is a global business it doesn't feel like SME customers and the local touch is a priority or focus. > > Generally positive, however the pricing model is not as flexible or attractive for smaller businesses. Aimed at larger markets. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/150203/messagemedia?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/150203/messagemedia) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data