--- description: Learn more about Sinch MessageMedia price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sinch MessageMedia Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Sinch MessageMedia](/software/150203/messagemedia) # Sinch MessageMedia Canonical: https://www.capterra.com.au/software/150203/messagemedia Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/150203/messagemedia?page=2) > Sinch MessageMedia is an SMS platform enabling businesses to connect with customers via text messaging features and integrations. > > Verdict: Rated **4.5/5** by 52 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Sinch MessageMedia? Sinch MessageMedia helps businesses across all industries, from global brands to SMBs in the healthcare, education, retail, not-for-profit, and many other industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 52 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sinch ## Commercial Context - **Starting Price**: USD 42.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Basics: $42/ month Conversations: $109/ month Pro: $259/ month Pro Plus: $419/ month Advanced: $749/ month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, New Zealand, United Kingdom, United States ## Features - 2-Way Messaging - Alerts/Notifications - Audience Targeting - Automated Responses - Campaign Management - Contact Management - Customizable Templates - MMS - Mass Texting - Message Personalization - Mobile Coupons - Multi-Channel Communication - Reporting/Analytics - SMS Marketing - Scheduled Messaging - Survey Builder - Third-Party Integrations ## Integrations (23 total) - Act\! - ActiveCampaign - Adobe Campaign - Adobe Experience Manager - Aircall - AroFlo - BigCommerce - Bullhorn ATS & CRM - Covetrus Pulse - Epic - HubSpot CRM - Klaviyo - Mailchimp - Mailjet - NetSuite ... and 8 more integrations ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [SMS Marketing Software](https://www.capterra.com.au/directory/30842/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.capterra.com.au/directory/30842/sms-marketing/software) - [SMS Survey Software](https://www.capterra.com.au/directory/32937/sms-survey/software) - [Mobile Marketing Software](https://www.capterra.com.au/directory/31308/mobile-marketing/software) - [Conversational Marketing Software](https://www.capterra.com.au/directory/31562/conversational-marketing-platform/software) ## Alternatives 1. [Project Broadcast](https://www.capterra.com.au/software/1059384/project-broadcast) — 4.9/5 (647 reviews) 2. [SlickText](https://www.capterra.com.au/software/155430/slicktext-com) — 4.8/5 (268 reviews) 3. [EZ Texting](https://www.capterra.com.au/software/145848/ez-texting) — 4.4/5 (245 reviews) 4. [TextP2P](https://www.capterra.com.au/software/183310/text-p2p) — 5.0/5 (124 reviews) 5. [Textmagic](https://www.capterra.com.au/software/147342/textmagic) — 4.6/5 (260 reviews) ## Reviews ### "Some pros and some cons." — 3.0/5 > **Ben** | *12 August 2025* | E-Learning | Recommendation rating: 5.0/10 > > **Pros**: Clean interface, simple and it works. The customer support responds overnight and eventually gets the job done. > > **Cons**: One of the sub-accounts wasn't showing delivery status until we opened a support ticket, and asked for it to be escalated. It took a few days to get resolved. Not as many API/interface options as competitors. > > Overall, it's adequate - it has the basics and when it works, it works well. Support is responsive (overnight), but can take a few days to actually get things resolved. ----- ### "Happy Client" — 5.0/5 > **Maryanne** | *10 August 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Sinch MessageMedia is its user-friendly interface and the reliability of its messaging platform. It makes communicating with clients fast and efficient, and the automation features helped streamline our workflows. The support team is also responsive and helpful whenever we needed assistance. > > **Cons**: The template system setup in the SMS Messaging function as we still have to prepare the templates ahead of sending them and proof prepare them ahead of sending the messages > > As an Arrears Officer, Sinch MessageMedia has been an invaluable tool in streamlining our arrears management process. The platform’s ease of use and reliable SMS delivery have allowed me to communicate with Lot owners quickly and effectively, reducing delays in payment follow-ups and improving overall response rates. One of the standout benefits is the ability to automate reminders and personalize messages, which helps maintain a professional yet approachable tone. This has led to more timely payments and fewer escalations. The reporting and analytics features also provide clear visibility into message delivery and engagement, allowing us to track performance and refine our communication strategies. Sinch MessageMedia has significantly enhanced our operational efficiency, reduced manual workload, and supported better outcomes in arrears recovery. We highly recommend it to any property management team looking to improve their communication and arrears processes. ----- ### "Sinch is a Sinch\!" — 4.0/5 > **Karen** | *2 October 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Is easy to use - quite intuitive Helps me contact many people at once streamlines my communication on busy days I can be organised and schedule future messages > > **Cons**: I often think I have return messages when I don't' because the red notification dot stays on most of the day after receiving one reply. Also occasionally if I click into another tab when I'm halfway through a message the message I'm working on gets deleted - perhaps there coudl be a text box "are you sure you want to delete this message/leave this page" - before its actually deleted > > Love it - makes my day-to-day management so much easier and very organised and consistent. It is especially helpful when phone calls are just not possible especially with eh use of google translate embedded into the message system ----- ### "Awesome Easy to Use Platform for Reaching Customers Quickly and Efficiently" — 5.0/5 > **Colleen** | *30 June 2025* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: It's so easy to use to reach out to our clients as part of our marketing strategy. Very clear desktop layout and helps us cut office admin time significantly by reaching multiple clients in targeted campaigns. > > **Cons**: There is nothing we think needs to be improved with the platform. Sometimes we have to log out with error messages saying "failed to load" but this is likely due to internet access not issues with the platform itself. > > Overall we have been extremely happy using Since MessageMedia. It has saved us a considerable amount of time and repetitive work to send out text messages. We have set up ongoing message campaigns that has helped us generate more repeat clients. It is very user friendly and we are very happy with the service. ----- ### "Sinch Message Media, Great Product, Amazing Support Staff." — 5.0/5 > **Julio** | *2 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The support models is good, support techs know the product are responsive, helpful and always concise with the outcomes. > > **Cons**: Initially can be challenging for non-technical people to learn the different options and ways in which to use the platform and get a Roi, in saying that there are a lot of 'how to' articles that are helpful. > > Happy with the value for money, amazing support staff, willingness to go above and beyond to troubleshoot and remediate any issues at hand. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/150203/messagemedia?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/150203/messagemedia) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data