---
description: Learn more about OMQ price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OMQ Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [OMQ](/software/149788/omq-self-service)

# OMQ

Canonical: https://www.capterra.com.au/software/149788/omq-self-service

> OMQ developed customer service software with AI to simplify customer communication for companies.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses OMQ?

The solutions is for large medium and small-sized companies of all industries.

## About the vendor

- **Company**: OMQ
- **Location**: Berlin, Germany
- **Founded**: 2009

## Commercial Context

- **Starting Price**: USD 100.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact OMQ for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Available Countries**: Germany

## Features

- CRM
- Call Center Management
- Chatbot
- Customer Database
- Dashboard
- Feedback Management
- Inbox Management
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Queue Management
- Reporting & Statistics

## Integrations (6 total)

- Freshdesk
- GitHub
- Lime Connect
- Salesforce Service Cloud
- Shopify
- Zendesk Suite

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software)
- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Birdeye](https://www.capterra.com.au/software/152997/birdeye) — 4.7/5 (702 reviews)
4. [Tidio](https://www.capterra.com.au/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.capterra.com.au/software/204314/wati) — 4.6/5 (202 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/149788/omq-self-service)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/149788/omq-self-service> |
| de-AT | <https://www.capterra.at/software/149788/omq-self-service> |
| de-CH | <https://www.capterra.ch/software/149788/omq-self-service> |
| en | <https://www.capterra.com/p/149788/OMQ-self-service/> |
| en-AE | <https://www.capterra.ae/software/149788/omq-self-service> |
| en-AU | <https://www.capterra.com.au/software/149788/omq-self-service> |
| en-CA | <https://www.capterra.ca/software/149788/omq-self-service> |
| en-GB | <https://www.capterra.co.uk/software/149788/omq-self-service> |
| en-IE | <https://www.capterra.ie/software/149788/omq-self-service> |
| en-IL | <https://www.capterra.co.il/software/149788/omq-self-service> |
| en-IN | <https://www.capterra.in/software/149788/omq-self-service> |
| en-NZ | <https://www.capterra.co.nz/software/149788/omq-self-service> |
| en-SG | <https://www.capterra.com.sg/software/149788/omq-self-service> |
| en-ZA | <https://www.capterra.co.za/software/149788/omq-self-service> |
| es | <https://www.capterra.es/software/149788/omq-self-service> |
| es-AR | <https://www.capterra.com.ar/software/149788/omq-self-service> |
| es-CL | <https://www.capterra.cl/software/149788/omq-self-service> |
| es-CO | <https://www.capterra.co/software/149788/omq-self-service> |
| es-CR | <https://www.capterra.co.cr/software/149788/omq-self-service> |
| es-DO | <https://www.capterra.do/software/149788/omq-self-service> |
| es-EC | <https://www.capterra.ec/software/149788/omq-self-service> |
| es-MX | <https://www.capterra.mx/software/149788/omq-self-service> |
| es-PA | <https://www.capterra.com.pa/software/149788/omq-self-service> |
| es-PE | <https://www.capterra.pe/software/149788/omq-self-service> |

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