Route4Me

Who Uses Route4Me?

The Route4Me Web Platform is designed to be both a vertical and a horizontal platform solution that can facilitate virtually any business that requires routing and logistics services, as well as team.

What Is Route4Me?

Routing chaos finally solved. Extremely easy-to-use, Route4Me automatically plans routes for your business and dispatches them to a mobile app with built-in navigation.

Perfect for field service, field sales, field marketing, field merchandising, territory management, and every business requiring last-mile optimization.

Route4Me provides the world's most used route sequencing and optimization software for small businesses and enterprises to over 32,000 customers.

Route4Me Details

Route4Me

https://www.route4me.com

Founded 2009

Routing Chaos Finally Solved, with Route4Me!  Plan, Dispatch, and Track Routes of any Complexity
Extremely Easy to Use for Last-Mile Businesses. Perfect for delivery, pickup, sales, field service, maintenance, and any other last-mile business routes!
Over 2 Million Downloads. Available on iPhone, iPad, and Android devices. E-signatures, Barcode Scanner, Gps Navigation with voice guided turn-by-turn directions, Mobile to Web route synchronization, and so much more!
Team Communication and Last Minute Changes. Instant dispatch and near-real-time distributed team coordination
Customizable Reporting and Last-Mile Analytics. See the unseen and discover savings opportunities
Route4Me video
Play
Routing Chaos Finally Solved, with Route4Me!  Plan, Dispatch, and Track Routes of any Complexity-thumb
Extremely Easy to Use for Last-Mile Businesses. Perfect for delivery, pickup, sales, field service, maintenance, and any other last-mile business routes!-thumb
Over 2 Million Downloads. Available on iPhone, iPad, and Android devices. E-signatures, Barcode Scanner, Gps Navigation with voice guided turn-by-turn directions, Mobile to Web route synchronization, and so much more!-thumb
Team Communication and Last Minute Changes. Instant dispatch and near-real-time distributed team coordination-thumb
Customizable Reporting and Last-Mile Analytics. See the unseen and discover savings opportunities-thumb

Route4Me pricing overview

Route4Me has a free version and offers a free trial. Route4Me paid version starts at USD 149.00/month.


Starting Price

USD 149.00/month

Pricing Details

Route4Me offers 2 pricing tiers. Business: $149/month Enterprise: Contact Route4Me for a custom quote.

Free Version

Yes

Free Trial

Yes

Route4Me deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Route4Me Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Compensation Management
  • Customer Database
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • Employee Management
  • GPS
  • Geographic Maps
  • Invoice Management
  • Label Printing
  • Labeling
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Order Entry
  • Order Management
  • Order Tracking
  • Price / Margin Management
  • QuickBooks Integration
  • Rating Engine
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Territory Management
  • Third Party Integrations
  • Transportation Management

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  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Cash on Delivery
  • Customer Database
  • Customer Portal
  • Delivery Tracking
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Employee Management
  • For Courier Services
  • For Freight
  • For Restaurants
  • Geofencing
  • Geographic Maps
  • Inventory Management
  • Label Printing
  • Live Driver Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Progress Tracking
  • Proof of Delivery
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integrations

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  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Estimating
  • File Storage
  • GPS
  • Historical Reporting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Service History
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • Work Order Management
  • Workflow Management

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  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Billing & Invoicing
  • Compliance Management
  • Cost Tracking
  • Customer Database
  • Customizable Reports
  • Delivery Tracking
  • Dispatch Management
  • Employee Management
  • Equipment Maintenance
  • Fuel Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Motor Pool
  • Order Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Status Tracking
  • Third Party Integrations
  • Tire Management
  • Transportation Management
  • VIN Lookup
  • Work Order Management

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  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Barcode / Ticket Scanning
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  • Customisable Branding
  • Customizable Reports
  • Customizable Templates
  • Delivery Tracking
  • Discount Management
  • Dispatch Management
  • Electronic Payments
  • Employee Management
  • Food Delivery Dispatching
  • For Restaurants
  • Geographic Maps
  • Geolocation
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Live Tracking
  • Location Tracking
  • Loyalty Program
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Status Tracking
  • Third Party Integrations

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  • 3PL Management
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cross Docking
  • Customer Database
  • Delivery Tracking
  • Demand Forecasting
  • Dispatch Management
  • Document Management
  • EDI
  • Fleet Management
  • Geographic Maps
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Label Printing
  • Location Tracking
  • Monitoring
  • Multi-Location
  • Order Management
  • Order Tracking
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Returns Management
  • Route Management
  • Route Optimization
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Strategic Planning
  • Supplier Management
  • Third Party Integrations
  • Transportation Management
  • Warehouse Management
  • Work Order Management

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  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode / Ticket Scanning
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  • Customer Database
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Drag & Drop
  • Driver Management
  • Electronic Signature
  • Employee Management
  • Fuel Tracking
  • GPS
  • Geographic Maps
  • Geolocation
  • Inventory Management
  • Live Driver Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Shipping Management
  • Status Tracking
  • Territory Management
  • Third Party Integrations
  • Transportation Management
  • Two-Way Communication
  • Voice Recognition
  • Work Order Management

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  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Billing & Invoicing
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  • Client Portal
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Estimating
  • GPS
  • Geographic Maps
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Work Order Management

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  • Accounting
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  • Activity Tracking
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  • Audit Trail
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  • Compliance Management
  • Customizable Reports
  • Data Visualization
  • Demand Forecasting
  • Document Management
  • EDI
  • Forecasting
  • Import/Export Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Procurement Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Sales & Operations Planning
  • Sales Orders
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Transportation Management
  • Warehouse Management
  • Workflow Management

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  • Accounting Integration
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  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
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  • Client Portal
  • Commission Management
  • Credit Card Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customisable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Electronic Signature
  • Employee Management
  • Fleet Management
  • Fuel Management
  • Historical Reporting
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Tracking
  • Location Tracking
  • Lot Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Signature Capture
  • Multi-Location
  • QuickBooks Integration
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • Routing
  • SSL Security
  • Sales Tax Management
  • Third Party Integrations
  • Work Order Management

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  • Accounting
  • Accounting Integration
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  • Activity Tracking
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  • Automated Scheduling
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  • Billing & Invoicing
  • Communication Management
  • Customer Database
  • Customer Management
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Fuel Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Invoice Management
  • Location Tracking
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Order Management
  • Order Tracking
  • Performance Metrics
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Shipping Management
  • Task Scheduling
  • Third Party Integrations
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  • Work Order Management

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  • Communication Management
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Delivery Tracking
  • Discount Management
  • Dispatch Management
  • Document Management
  • EDI
  • Employee Management
  • Fleet Management
  • Geographic Maps
  • Inventory Management
  • Invoice Management
  • Live Driver Tracking
  • Location Tracking
  • Monitoring
  • Order Management
  • Order Tracking
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Self Service Portal
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  • Shipping Labels
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  • Supplier Management
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  • Accounting
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  • Customer Database
  • Customizable Reports
  • Delivery Tracking
  • Dispatch Management
  • Driver Management
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  • Fuel Management
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  • Geographic Maps
  • Geolocation
  • Inventory Management
  • Invoice Management
  • Load Optimization
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Monitoring
  • Order Management
  • Order Tracking
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
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  • Route Optimization
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  • Safety Management
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  • Status Tracking
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Route4Me Alternatives

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Route4Me Reviews

Read all reviews

Overall rating

4.4/5

Average score

Ease of Use 4.3
Customer Service 4.3
Features 4.3
Value for Money 4.2

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Lukasz W.
Global Industrial Engineer
Warehousing, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/12/2020

"Best in class software and customer service."

Comments: R4Me is a fantastic tool for daily dynamic routing. It is easy to implement and very intuitive.

Pros: User friendly interface with plenty of options for routing. The platform offers very good level of options for routing small to medium size fleet.

Cons: R4Me is a good fit for our needs and supports transportation operations perfectly. no issues to report.

  • Reviewer Source 
  • Reviewed on 18/12/2020
Robert C.
National Field Recall Manager
Automotive, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/11/2020

"Great Solution for managing In-Field team members"

Comments: Overall, I had a positive experience working with Route4me. They provided a great level of service and support to my team going the extra mile to enhance the application to cater to our needs.

Pros: The ability to plan routes for multiple team members and manage driver activity

Cons: The accessibility and ease of extracting large data sets of historical routing analytics for individuals

  • Reviewer Source 
  • Reviewed on 11/11/2020
Edward R.
Courier
Transportation/Trucking/Railroad, 10,000+ Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    1 /5
  • Customer Support
    3 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 31/03/2021

"Can’t program different colors on app"

Comments: Not bad but see cons

Pros: Easy to optimize a route, check route in map

Cons: On the app you can’t color code business, residential, pickups. Which to me is the heart to my route. Will not renew

  • Reviewer Source 
  • Reviewed on 31/03/2021
Ron G.
Fleet Coordinator
Education Management, 51-200 Employees
Used the Software for: Free Trial
  • Overall Rating
    2 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 06/04/2019

"Technical support and customer follow through terrible"

Comments: Create routes to pickup our students from home and deliver them to school in the morning. Was hoping to cut route times, pickup more students at their homes, and reduce bus operating costs. Then in the afternoon take the students back home.
I was never able to complete this task with the software, as it appeared some of the features of the software once enabled did not function. Mainly no U Turns allowed. the routing continued to plan and optimize a route showing the our 40 foot school buses making U turns on narrow two lane country roads, with place to turn around. It did the same U turn in our city areas as well. Where the city streets were did not have turn arounds, and could not be pulled into residential driveways.
I feel the software MIGHT have been able to work for us, but the follow through of their technical department was so poor, I was unable to get their assistance during a demo of the product, to ask questions or learn the features of the product.
I spent over 30 hours of my time working with the trial on my own, trying to get far enough that with their assistance I would have a working solution to my routing challenges. It seems to be a complete waste of time.

Pros: Looked like good value, and ease of use.

Cons: Technical support. Some features could not be made to work. Was promosed a demo period during my free trial, to help set up our routes, and understand the features of the software. To insure that I was able to be up and running before the end of my 7 day free trial. I was promised the demo daily, and it never happened. I actually had three appointments for the demo. The first was never confirmed. The second didn't happen until after the trial was over, and they forgot to extend the trial first, so it was delayed while the extended the trial. The third was then rescheduled, and the team never called. Not to start the demo, not to cancell or reshedule the demo again. They did not call at all. Now 2 days later, they have still not called. The only thing that worked real well, was there auto response email, and a daily auto email with ideas on why their software was helping so many companies.

  • Reviewer Source 
  • Reviewed on 06/04/2019
Dani S.
Ops
Logistics & Supply Chain, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    2 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 23/02/2021

"Expensive with lots of additional costs"

Comments: There have been two times I've tried to resolve an error happening in back end when creating routes but support team has not been in touch (confirmed by chat that its a R4M error)
Its been good but the plans are inflexible and the issue above has stopped me getting the most I can out of it.

Pros: The reporting abilities are quite useful and easy to use

Cons: There are errors and the training is not that easy to use - the additional costs also amount very quickly especially for a small operation

  • Reviewer Source 
  • Reviewed on 23/02/2021