--- description: Learn more about Decisions price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Decisions Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Business Process Management Software](/directory/30010/business-process-management/software) > [Decisions](/software/149492/decisions) # Decisions Canonical: https://www.capterra.com.au/software/149492/decisions Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/149492/decisions?page=2) > Decisions powers AI-ready process automation through rules, workflows, and low-code tools—accelerating speed, scale, and intelligence. > > Verdict: Rated **4.6/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Decisions? Mid-to-large enterprises in finance, healthcare, insurance, and beyond. Business users and developers alike who are empowered to automate faster with low-code. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 27 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Decisions - **Location**: Chesapeake, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Contact Decisions for more information on pricing - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Access Controls/Permissions - Approval Process Control - Business Process Automation - Collaboration Tools - Compliance Tracking - Conditional Logic - Customisable Forms - Data Aggregation and Publishing - Data Analysis Tools - Data Import/Export - Data Visualization - Deployment Management - Document Management - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Graphical Workflow Editor - Integrations Management - Iteration Management - No-Code - Performance Metrics - Process Modeling & Designing - Process/Workflow Automation - Reporting/Analytics - Role-Based Permissions - Search/Filter - Task Management - Template Management - Templates - Third-Party Integrations - Visual Modeling - Web/Mobile App Development - Workflow Configuration - Workflow Management ## Integrations (23 total) - AWS CloudFormation - AWS CodeDeploy - ChatGPT - Docusign - Dynamics 365 Business Central - FHIR platform - Google Cloud - Google Drive - HubSpot CRM - Meta for Business - Microsoft Azure - Microsoft Excel - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Word ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Business Process Management Software](https://www.capterra.com.au/directory/30010/business-process-management/software) ## Related Categories - [Business Process Management Software](https://www.capterra.com.au/directory/30010/business-process-management/software) - [Forms Automation Software](https://www.capterra.com.au/directory/10023/forms-automation/software) - [Workflow Management Software](https://www.capterra.com.au/directory/30091/workflow-management/software) - [Decision Support Systems](https://www.capterra.com.au/directory/30544/decision-support/software) - [Low Code Development Platform Software](https://www.capterra.com.au/directory/31756/low-code-development-platform/software) ## Alternatives 1. 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While CSS can be used to dress up the forms, it takes more effort than needed to get a UI created. > > My experience with Decisions as a company has been nothing short of stellar. The people make this company. They are my kind of people who care about their customers and making sure their product is delivering as advertised. ----- ### "Good for API's, application integrations and a rule engine" — 4.0/5 > **Steve** | *14 July 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Easily expose objects as API endpoints, integrates easily with many applications. Support has been great at all levels. Allows engineering and dev teams to build solutions that business teams can utilize with a minimum of UI and environment overhead. > > **Cons**: The navigation and use of a visual code environment can be challenging for experienced developers and users. > > Good experience, support has been great at all levels. It took some time to get the ball rolling and to build our first solutions out, but now we have been able to create solutions that are easier for our dev teams to support and for our business users to use, ----- ### "Amazing Tool" — 5.0/5 > **Manjot** | *19 August 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: The applications building is very easy in decisions, the way of handling projects and complex business logic is now so easy to develop and also their support team just rocks\! Also, it is so cost effective > > **Cons**: Uer interface was the limitation till 9.10 version where re-sizing of the form were not added in the tool but from 9.13 it has flex control, cool UI and Dynamic form creations. Great tool > > I started my journey in 2021 and still working on this tool, however i explored alot of tools but no one could take my heart from decisions\! Guys you rock\! Cheers ----- ### "Decisions - A great Innovative Platform" — 5.0/5 > **Divya** | *22 August 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like the user interface and the non-coding part, developing without coding makes things easier and faster. I love developing or modifying the process based on business requirements using decisions. It has the ability to integrate with different technologies and there's lot to learn. > > **Cons**: There is an issue with cached data, we have to clear and rerun the flows with updated inputs as it considers old value instead of the updated one even though the new value is saved before running. > > Overall experience is very Good. Have a very supportive customer success manager and the decisions support team who responds and provides resolution faster and better. ----- ### "Value for Money" — 5.0/5 > **SARATH** | *19 August 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Customer Support . We have received prompt attention on various requirements while handling the project needs , upgrades, maintenance etc. > > **Cons**: The initial complexity of the user interface and the learning curve for building advanced workflows. Some integrations required more custom development than expected, and error messages could be more descriptive for troubleshooting. > > My overall experience with Decisions has been positive. The platform offers a robust set of tools for workflow automation and process management, which allowed our team to streamline many manual tasks. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/149492/decisions?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/149492/decisions) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data