---
description: Learn more about Euphoria Telecom price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Euphoria Telecom Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Euphoria Telecom](/software/149410/euphoria-telecom)

# Euphoria Telecom

Canonical: https://www.capterra.com.au/software/149410/euphoria-telecom

> An innovative, cloud-based, cost-effective business phone system that offers unprecedented control \&amp; automated operational efficiency.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Euphoria Telecom?

Euphoria Telecom is a B2B service provider for all business industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Euphoria Telecom
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Per user/Per month. No long term contracts.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: South Africa

## Features

- Call Center Management
- Call Monitoring
- Call Routing
- IVR
- Reporting/Analytics
- VoIP

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)

## Alternatives

1. [Ringover](https://www.capterra.com.au/software/169627/ringover) — 4.7/5 (858 reviews)
2. [VoIP.ms](https://www.capterra.com.au/software/203084/voip-ms) — 4.8/5 (697 reviews)
3. [Nextiva](https://www.capterra.com.au/software/175788/nextiva) — 4.6/5 (914 reviews)
4. [CallHippo](https://www.capterra.com.au/software/159578/callhippo) — 4.4/5 (675 reviews)
5. [Google Voice](https://www.capterra.com.au/software/210592/voice) — 4.5/5 (716 reviews)

## Reviews

### "The telecom discovery" — 4.0/5

> **Kelebogile Florence** | *21 November 2022* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: Well, using the Euphoria software has made the world of telecommunication a lot easy, as it really has made our remote agents able to work from home, the software is not that complicated to use as the how programming is not that complicated.
> 
> **Cons**: Well, awesome Euphoria can, but believe they need to improve the visions of the software, as Visions 6, 7, and 8 started up around, September and October leaving half of the staff on the 3rd floor not paid well as they couldn't work, however the I.T management figure out the problem and when about to come back with a solution.
> 
> It's been great as this whole software has given us productive outcomes with the staff call-to-call progress, although we have had a bit of a glitch. however, the whole experience has been great those visions were updated leaving the progress moving with happy staff.

-----

### "What a call" — 4.0/5

> **Michael** | *12 January 2022* | Financial Services | Recommendation rating: 7.0/10
> 
> **Pros**: The fact that you can be remote and make phone calls makes life easy.&#10;&#10;ability to pull call recordings to listen to and evaluate.&#10;&#10;pulling statistics daily
> 
> **Cons**: when the system is down it affects the productivity of the team
> 
> overall a 4  star experience.

## Links

- [View on Capterra](https://www.capterra.com.au/software/149410/euphoria-telecom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/149410/Euphoria-Telecom/> |
| en-AE | <https://www.capterra.ae/software/149410/euphoria-telecom> |
| en-AU | <https://www.capterra.com.au/software/149410/euphoria-telecom> |
| en-CA | <https://www.capterra.ca/software/149410/euphoria-telecom> |
| en-GB | <https://www.capterra.co.uk/software/149410/euphoria-telecom> |
| en-IE | <https://www.capterra.ie/software/149410/euphoria-telecom> |
| en-IL | <https://www.capterra.co.il/software/149410/euphoria-telecom> |
| en-IN | <https://www.capterra.in/software/149410/euphoria-telecom> |
| en-NZ | <https://www.capterra.co.nz/software/149410/euphoria-telecom> |
| en-SG | <https://www.capterra.com.sg/software/149410/euphoria-telecom> |
| en-ZA | <https://www.capterra.co.za/software/149410/euphoria-telecom> |

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