18 years helping Australian businesses
choose better software

What Is Box?

From sales contracts to marketing assets, content powers your business — no matter your industry. And with rising costs and complexity, you need a smarter, simpler tech stack. The Content Cloud helps you centralize your content with a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, e-signature and retention. Plus, keep your content protected with built-in security and compliance, so you mitigate potential data leaks and cyb

Who Uses Box?

Box provides workplace solutions for every industry and business size, from SMBs to global enterprises.

Box Software - Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.
Box Software - Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.
Box Software - Integrate your tech stack across popular, best-of-breed apps.
Box Software - Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.

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Box

Box

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4.5 (2)
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Reviews of Box

Average score

Overall
4.4
Ease of Use
4.5
Customer Service
4.2
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nathan
Nathan
Founder and CEO in US
Verified LinkedIn User
Information Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The older the berry, the sweeter the features!

4.0 5 months ago

Comments: Using Zapier workflow automation, we were able to mimic a google workspace type experience for our project management needs which we chose box because of a 20+ year relationship and its robust list of available integration options thanks to its multi-decade cultivating of relationships unmatched by any of their competitors.

Pros:

Their Cloud infrastructure is one of the original online storage spaces, which i have used since 2001 to keep my songwriting files secure. My favorite unique advantage that box has is its file versioning. As a songwriter it can be challenging saving updated lyrics though still utilizing autosave to avoid unintended deletion. File versioning combines the two and organizes all versions, with an easy selectbox convenient for final drafting.

Cons:

Their workspace is pretty generic, which can be more seamless as a one-stop project management superapp, which is made possible by zapier

Raymond
Owner in US
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A decent alternative to it's competitors.

4.0 last month New

Comments: Overall it was a needed product at the right time but it didn't quite fill all my needs.

Pros:

At the time I was using it it was one of the only mobile applications available for cloud storage so it was valuable to me as a product

Cons:

The space available for free. I was struggling to get my business going and couldn't afford the cost for all the storage I needed at the time

Christian
Christian
Director in UK
Verified LinkedIn User
Publishing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My favourite cloud storage for several years

3.0 5 months ago

Comments: I had a great experience with Box, kicking off around 2012 when I was given some extra storage with my HP TouchPad (remember that!?). While I can no longer use it on my main PC, it is still running on the family's Windows laptop.

Pros:

Having used all of the major cloud storage solutions, I found Box the easiest to use. Its syncing tool was - when I last used it - the best available, offering reliability and leaving me with the confidence to find work created on device A available to review on device B.

Cons:

Unfortunately, as my opinions about computing and software have moved towards an open source philosophy, I have found myself unable to use Box. I would be prepared to make an exception for Box, but it does not offer an official Linux app.

Julia
Director of Training in US
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy to Naviagate, Easy to Share

4.0 4 months ago

Comments: I am very happy with the functionality, and how easy it out to create custom access and share links. The search feature also works well when you are looking for specific documents.

Pros:

I like how easy it is to customize and share files with specific parties. I like how customizable the layouts and folders are.

Cons:

I wish there was real time editing inside the tab you are viewing, same as Teams, Dropbox or Google Drive. I have oft had to teach people that they need to open the view only file in the "online" version and edit there.

Avinash
Technical support engineer in India
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Simple and sorted file sharing

4.0 2 months ago

Comments: Experience is good and helpful with Box. As our main work is logs management and analyse the logs by taking it from customer. This work is easy with Box to take logs and to see the issues with easy storing and sharing capabilities.

Pros:

1. Helpful in storing and accessing large size files with ease and security. 2. Easy login if there is a account and can provide permission to each file. 3. Sharing files with short links, handling company data and signatures are effective and not a big deal now.

Cons:

1. It urge to create account who is not in box to access file which sometimes a headache for customers, 2. Quite costly for small organizations.

Lana
Electrical Engineer in US
Civil Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Lovely and works perfectly with files and documents storage.

5.0 2 months ago

Comments: Marvelous to securely keep all my files and documents in the cloud.
Great for access anywhere from ant device.

Pros:

Marvelously brilliant with secure keeping of files and documents in the cloud.

Cons:

Marvelous for it's device synchronization.

Leah
Study Coordinator in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Box Review by a Study Coordinator

5.0 2 months ago

Comments: I use Box on a daily basis as a study coordinator to share and work on documents with sponsors based in many different locations throughout the US.

Pros:

The ability to share and collaborate on documents through a cloud-based platform. Allows you to work with people all over the country.

Cons:

We have had a few issues with organization, but that is mostly user error.

Jason
Graphic Designer in UK
Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

Best Cloud Storage

5.0 last month New

Comments: Box has been an excellent online storage solution that fits my needs perfectly. I’m really impressed with its performance and how affordable it is

Pros:

The pricing is very competitive compared to other storage options, which is a big plus

Cons:

I haven’t had any significant issues with Box. It’s a stable, reliable, and user-friendly platform that does exactly what it promises

Omar
Fulfillment specialist in Canada
Broadcast Media, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent Box

5.0 2 months ago New

Comments: Overall the box platform is great for using in a controlled business environment and allows an organization to monitor important files and give access and permission to its employees as required.

Pros:

Box is an amazing file uploading platform. Loved the ability to limit accessibility permissions to employees based on what they need to use. It has live updating and syncing and allows user to see who accessed the file last.

Cons:

I found the search field to have a slight lag when loading but this could be because we have a vast amount of data loaded,but other than that it’s super beneficial and accessible.

Nova
Commerce Investment Associate in US
Marketing & Advertising, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Partner of box user

4.0 2 months ago

Comments: Overall my experience with box was good! After realizing I had to make an account I didn't have any other issues. box perfectly allowed me to upload the large files that I needed to share with my partner.

Pros:

I currently use box in the capacity of having a free account and uploading files as one of my partners requires us to upload our shared files to it. I like the fact that any person can make a free account to upload files and I like how intuitive the interface is (New+, Copy Shared Link, Share, etc.)

Cons:

It took a while for me to realize how to upload files. This is because my company does not use box but we have partners that require us to send files with it. It took me a while to realize that I could make a free account to upload files rather than it being an issue with the folder's sharing settings.

zoie
zoie
Creator and Coach at TantricSense in US
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Box is my number one cloud storage software!

5.0 7 months ago

Comments: Overall Box is my favorite cloud storage software. I use both Online and Mobile App and love the seamless use from one to the other. In all the years that I've been using Box, I have never had a single security issue. The functions are easy and intuitive. File loading and transferring is very fast. Box is a very solid and reliable product, with a high trust factor. I highly recommened.

Pros:

Box offered the best introductory deal, so I gave it a try. I like the clean interface, ease of use, security, and intuitive functions. Box makes file sharing easy and very reliable.

Cons:

I've been using Box for over 3 years and have never had a negative experience.

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Box is the lowest priced best management service

5.0 6 months ago

Comments: Box is fantastic for keeping everything managed and stored in one place. I really appreciate how competitive the pricing is compared to other options. The software has no crashed on me yet and I do trust that all my files are safe. It is quickly accessed through any phone or laptop (or tablet).

Pros:

Box provides me easy access to all of my documents, files, and data, at an affordable price with a no nonsense software and universal support structure.

Cons:

I wish apple had an integration with Box and iCloud natively. It is its own separate app.

Md.
Team Lead in Thailand
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Security means BOX

5.0 7 months ago

Comments: It's a great cloud storage service, its safety is the most powerful weapon bout this service. There is no record that exists like the hack of documents spamming in BOX.

Pros:

I love to use BOX for my document's security. I have been using BOX for the last 5 years as my document management and file sharing.

Cons:

I like least about BOX is its offline file options. I don't use this.

Mahamudul
Director in US
Research, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Box is flexible enough to grow with the project, offering more features and storage as needed.

5.0 7 months ago

Comments: Box provides cutting-edge security features like access controls, two-factor authentication, and encryption to safeguard private project data.

Pros:

Keeping all project-related files and documents in a single location accessible to all team members of my research project facilitates collaboration and information sharing. Businesses needing strong collaboration, integration, and compliance features will find Box to be an excellent and secure cloud content management solution. Certain offline access functionalities guarantee uninterrupted work in the event of an internet outage, with modifications synchronized upon reestablishing connectivity.

Cons:

Higher pricing tiers come with more advanced features and larger storage limits. Complex setup and management may be required for certain advanced features and integrations. Customization and initial setup can take a lot of time.

Han
Engineering Manager in US
Medical Devices, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Decent file storage and sharing

5.0 6 months ago

Comments: We use it to share files within and outside of the organization. It can be used for files and folders alike, which is very useful for us. I’m happy with the quality of this software, and hope others would adopt it too.

Pros:

Box has a very friendly UI that anyone can start using easily

Cons:

It’s not very common in workplaces, so I struggle to find teams and companies that I use it to communicate with

kobina bosumtwi
HR Project Manager in Ghana
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

A Solid Cloud Storage Solution for Collaboration

5.0 3 months ago

Comments: Box has indeed been a dependable cloud storage service for our team, right from easy file sharing to secure collaboration and a high level of integration with other tools. It is for this reason that despite pricing concerns, security, scalability, and ease of use make it an excellent choice for businesses that really need storage and collaboration.

Pros:

Box excels in providing robust cloud storage and file-sharing to enable collaboration among teams with much ease. Its ease of use, combined with good integration into popular productivity tools like Google Workspace, Microsoft Office 365, and Slack, makes it highly effective for business. Advanced security features of Box include encryption and granular access control, particularly helpful when it comes to dealing with sensitive documents.

Cons:

While Box has great functionality, the pricing for Box can be quite steep with its structure for small businesses, particularly if you have to scale up or require additional storage. There are also slight complaints from users that the mobile application needs to be a little more intuitive and responsive.

Shaun
Continuous Improvement Analyst in US
Food Production, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Does what you need, straightforward and robust.

4.0 4 months ago

Comments: Box was utilized for my first 2/3 years with this current company. The company as a whole made the transition from Box to OneDrive for Business. As a front end user, I did not see any issues with Box and think it was a great solution, but I believe the company as a whole transitioned to overall integrate more of Microsoft's Office 365 for simplicity and consistency.

Pros:

Box does what it is supposed to do. It worked well as a backup solution and I always felt confident my documents and data were secure and easily accessible through desktop or mobile means.

Cons:

Throughout my experience with Box, I would say that I never found a negative aspect.

John
Medical student, research coordinator in US
Research, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great from researchers

4.0 5 months ago

Comments: As someone involved in clinical research, Box makes it extremely easy to create project folders with many different types of documents (word,pdf,excel,ppt) all in a HIPAA compliant manner. Additionally, the advanced components of the share features allow certain documents to be restricted based on someone’s role on our team.

Pros:

Being able to use Microsoft programs is the greatest advantage, especially compared to Google drive.

Cons:

Slightly more difficult to collaborate, especially when it comes to people editing the same document at the same time. It seems like the document doesn’t always sync up correctly and multiple versions end up getting saved.

Anthony
Anthony
finance and international business in US
Verified LinkedIn User
Food & Beverages, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

automates manual processes

5.0 7 months ago

Comments: It reduced my work by having more effective communication with my group to carry out the tasks together and visualize their process.

Pros:

Previously, the processes that we now automate through Box took us a long time to carry out, with automation we have reduced work times and improved daily production in task deliveries. It has been useful and we have been able to work as a more organized team and with better tools.

Cons:

In my experience there is nothing I have to say that needs to be improved, it is a good platform with its services

Walter
Walter
Adviser in US
Verified LinkedIn User
Higher Education, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

I improve my work tools

5.0 7 months ago

Comments: improves the organization, security and control of the projects that I am carrying out with my team

Pros:

It allows me to have better prepared work with my team to prepare projects, having all the information protected and everyone working together for better speed and collaboration among all. It is easy to access from any device and this allows me to always be in contact and work from wherever I am without having to be in person at the office.

Cons:

I would only like the response times from the customer service team to be faster and not have to wait for long responses.

Mike
Owner in Spain
Alternative Medicine, Self Employed
Used the Software for: 2+ years
Reviewer Source

Box - easy, effective and secure cloud storage you can totally rely on

5.0 12 months ago

Comments: Happy I found this years ago. When I was a teacher, I would put student documents online, so they could access the notes later - and they also loved getting teh free introduction to using Box.

Pros:

I like the way it integrates. I use it with Trello. I also have a folder of all my details for when I travel, like photos of my passport, tickets and contact numbers. It means I can access these from anywhere if the world if needed.

Cons:

Nothing. It's a great product and works really well. There's nothing to complain about with Box

Glenn
Senior Graphic Designer in US
Pharmaceuticals, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Box Rocks for File Storage

5.0 5 months ago

Comments: easy to get started and add on features as we've gone along.

Pros:

Ease of use and the tools/features included. the notifications for downloads and uplaods to collaboration folders is helpful. ability to creat our own workflows and send messages within Box.

Cons:

the workflow creation doesn't work for multiple users utilizing the same workflow. If I create a workflow and another user utilizes it, all communications have my name on them. it sometimes takes a few minutes for the desktop (both Mac and PC) and web versions to sync correctly.

Michael
Co owner in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

8 year user

5.0 5 months ago

Comments: We continue to use Box because of its simplicity and smooth transitions between our team. As mentioned, the syncing can sometimes be slow

Pros:

Simple and clean. We have developed a process and system using the box cloud, and it has been a game changer for our business.

Cons:

I noticed that sometimes it does not sync with the box online. This can be a struggle at times due to Wi-Fi connection and or the speed of the box update.

Suraj
Suraj
Manager in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Secure and User-Friendly, but Missing Built-in Editing

4.0 5 months ago

Comments: Overall, I found Box to be a reliable and secure cloud storage solution. I appreciated its user-friendly interface and strong security features. However, the lack of built-in editing tools was a bit of a drawback, requiring me to use external applications for document editing.

Pros:

I liked Box's ease of use and security features. It was easy to upload and share files, and I felt confident that my data was safe.

Cons:

I didn't like that Box didn't have built-in editing tools. I had to use other apps to edit my documents.

Sunil
Ageing Connect Partner in Australia
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Box - good for the free service tier they offer!

5.0 3 months ago

Comments: Box is a good-to-use cloud storage app but there are better alternatives out there.

Pros:

Box cloud is a browser-focused cloud storage app that offers generous free storage for personal use.

Cons:

Box Cloud's subscription is expensive for the storage amount offered.