15 years helping Australian businesses
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What Is Workato?

Workato is the recognized Enterprise Automation Platform Leader. Workato empowers business and IT teams to integrate their apps and automate business workflows without compromising on security and governance. Built on a cloud-native architecture that is designed for scale and speed to significantly reduce operational footprint and overall costs. Our low-code/no-code platform enables teams to build integrations 5X faster than traditional platforms. Contact us for a free trial now!

Who Uses Workato?

Businesses of all sizes requiring end-to-end workflow automation capabilities to scale growth, from Finance, HR, and IT to Marketing, Sales, and Support

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Reviews of Workato

Average score

Overall
4.7
Ease of Use
4.3
Customer Service
4.6
Features
4.5
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
68%
4
32%
Brad
Brad
Verified LinkedIn User
, Self Employed
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

An essential part of any business' systems

5.0 7 years ago

Comments: My company is a contracting business in the energy efficiency industry with 20+ employees and $2-3M in annual revenue. Workato has transformed how our business operates by enabling us to automate what once was time-consuming, error-prone manual processes. Using the automation of Workato recipes has enabled us to save money by getting more production out of the staff we have and prevented us from having to hire new employees or contractors as the company has grown. Those costs savings have greatly exceeded the cost of Workato.

Pros:

The feature set and robustness of Workato is second to none. The breadth of customization that Workato allows in such a simple UI is truly remarkable and let's business operators without coding experience create complex integrations that would have cost us tens of thousands of dollars in custom development work. Workato blows other out-of-the-box integrations out of the water.

Cons:

Getting our Workato recipes running with the level of detail and granularity of our business processes required a steep learning curve. The basics of the software are easy to learn, but learning how to use formulas and other more complex features required a good amount of trial and error. When errors occur withing recipes, debugging them can be challenging, particularly given that errors are most often returned by the API of one of the software that Workato is connected to rather than Workato itself.

Verified Reviewer
Verified LinkedIn User
Education Management, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

No-code integration on the fly

5.0 2 years ago

Comments: One scenario I use is Microsoft Teams. After microsoft teams courses, it send summary of meeting and materials shared in session to participants.

Pros:

There is no need to knowlodge of coding. It is no-code integration platform. There are lots of education material and videos. So it is easy to learn and use Workato. Microsoft Teams and excel and email integration really useful.

Cons:

It would be really nice and useful if it has an IOS app. Subscription prices can be more flexible for small businessed and personals.

Mwangi
Communication manager in US
Education Management, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Streamlining workflow management with Workato

5.0 2 weeks ago New

Pros:

I like that the tool offers real-time syncing and also is easy to use even to non-technical members.

Cons:

The downside is that the pricing cost is quite expensive and is limited in terms of customization.

Paul
Paul
Project Manager/Content Manager in US
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Has Potential to be Amazing!

4.0 6 years ago

Comments: I think Workato has great potential. It seems like their needs to be better guides and walkthroughs for each App integration.

Pros:

The recipes allowed a huge assortment of customizations to the automated "bots". Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc... It is great for us that have a developer background as we can make changes to the code to update recipes.

Cons:

I had many issues getting the apps to connect properly so they could be used. It was not intuitive to figure out how to make a recipe as well.

Salvatore
HR Manager in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

My Experience With Workato

5.0 3 weeks ago New

Pros:

It makes cloud management easy It is amazing for robotic automation

Cons:

Workato has met our needs. Never had issues.