--- description: Learn more about MasterControl Quality Excellence price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MasterControl Quality Excellence Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Medical Lab Software](/directory/20043/medical-lab/software) > [MasterControl Quality Excellence](/software/148577/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.capterra.com.au/software/148577/mastercontrol Page: 1 / 22\ Next: [Next page](https://www.capterra.com.au/software/148577/mastercontrol?page=2) > MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences > > Verdict: Rated **4.5/5** by 526 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MasterControl Quality Excellence? MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 526 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MasterControl - **Location**: Salt Lake City, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: USD 25,000.00 - **Pricing model**: Other - **Pricing Details**: Contact MasterControl for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Japanese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway, Philippines and 12 more ## Features - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Planning - Audit Trail - Bills of Material - Change Management - Collaboration Tools - Commenting/Notes - Complaint Management - Compliance Management - Compliance Tracking - Corrective and Preventive Actions (CAPA) - Customizable Templates - Dashboard - Document Capture - Document Coding & Control - Document Storage - Equipment Management - Feedback Management - File Sharing - Full Text Search - Incident Management - Internal Controls Management - Inventory Management - Issue Tracking - Maintenance Management - Monitoring - Nonconformance Tracking - Order Management - Prioritization - Project Management - Quality Control - Reporting/Analytics - Response Management - Risk Analysis - Risk Assessment - Risk Management - Risk Scoring - Root Cause Analysis - Search/Filter - Task Management - Training Management - Version Comparison - Version Control - Version Rollback - Workflow Management ... and 13 more features ## Integrations (3 total) - Microsoft Excel - Microsoft PowerPoint - Microsoft Word ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Lab Software](https://www.capterra.com.au/directory/20043/medical-lab/software) ## Related Categories - [Medical Lab Software](https://www.capterra.com.au/directory/20043/medical-lab/software) - [Audit Software](https://www.capterra.com.au/directory/30664/audit/software) - [Enterprise Risk Management Software (ERM)](https://www.capterra.com.au/directory/32559/erm/software) - [Quality Management Systems](https://www.capterra.com.au/directory/30099/quality-management/software) - [Compliance Software](https://www.capterra.com.au/directory/30110/compliance/software) ## Alternatives 1. [QT9 QMS](https://www.capterra.com.au/software/97557/qt9-quality-management) — 4.8/5 (117 reviews) 2. [Dot Compliance](https://www.capterra.com.au/software/192574/dot-compliance) — 4.4/5 (77 reviews) 3. [KAWAK](https://www.capterra.com.au/software/211071/kawak) — 4.6/5 (320 reviews) 4. [Qualio](https://www.capterra.com.au/software/134050/quality-management-software) — 4.6/5 (128 reviews) 5. [Isolocity](https://www.capterra.com.au/software/148633/isolocity) — 4.7/5 (53 reviews) ## Reviews ### "A Qx Review" — 5.0/5 > **Matthew** | *9 October 2025* | Biotechnology | Recommendation rating: 8.0/10 > > **Pros**: I like mastercontrol quality excellence for how easy it is to collaborate on documents and notify users of pending tasks. > > **Cons**: I dislike mastercontrol quality excellence for the difficulty in implementing the module and difficulty in training end users on the functionality after implementation. ----- ### "Overview Qx" — 3.0/5 > **Premlata** | *9 October 2025* | Pharmaceuticals | Recommendation rating: 3.0/10 > > **Pros**: Configurable aspect of the application helps to scale it. It can be used for various different site/ business needs, Linking between the records control design between roles is easy to manage. > > **Cons**: User interface where we have to click and click to get to the main thing we are looking for. Risk module not publishing PDF to be shared with stakeholders, Audit module looks outdated where the similar products in the market have better interface. Reports generation is a tedious task even with Insights. > > I’m overall satisfied and looking forward as partners to continuously improve it for Fit for purpose now and future. ----- ### "Mastercontrol QX" — 5.0/5 > **Michele** | *8 October 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation. > > **Cons**: While MasterControl offers strong capabilities, the learning curve can be steep and may require extra user training > > Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and simplify complex workflows. ----- ### "Game changer for any mid to large scale operation" — 4.0/5 > **Don** | *7 October 2025* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: Qx has transformed our document control, turning a reactive process into a proactive strength. We’ve saved hundreds of hours on manual tasks in just one year, freeing up resources for strategic priorities like product innovation. > > **Cons**: User adoption initially was slow to implement. Barrier to entry was challenging at first but once set up it made life easier. > > As a Quality Director in the medical devices industry, I’ve overseen the use of MasterControl’s Qx platform for document control over the past year. In a sector where regulatory compliance (e.g., 21 CFR Part 11, ISO 13485) is paramount, Qx has revolutionized how we manage our extensive library of SOPs, work instructions, and batch records. It’s more than a storage solution—it’s a dynamic system that integrates document workflows into our broader QMS, streamlining operations and bolstering audit readiness. ----- ### "MasterControl: good quality system" — 5.0/5 > **Myriam** | *8 October 2025* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: A good quality system englobing multiple subjets as good document management as well as training program. > > **Cons**: The implementation was a little bit long to ensure all end users were adequately trained. However, the customer support is perfect. > > Good overall experience in managing all quality events, documents and training. The system is easy to use for all users. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.com.au/software/148577/mastercontrol?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/148577/mastercontrol) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data