15 years helping Australian businesses
choose better software

What Is Raklet?

Best Membership Management Software. Raklet empowers communities to meet, network and grow.

All-in-one membership management platform that helps you build brand engagement and opportunities.

Easy to set up and fully branded to match your colors. You can:
- Automate renewals & reminders
- Offer digital membership cards
- Collect recurring payments
- Communicate via the app, text or email
- Simplify event management
- Get advanced reports

Who Uses Raklet?

Raklet empowers all kinds of organizations, regardless of their industries. Our platform heavily focuses on contacts, messages, and payment solutions.

Raklet Software - Raklet: All-In-One Platform for All Your Needs
Raklet Software - Comprehensive Online Member Directory (CRM)
Raklet Software - Built-In Email Marketing
Raklet Software - Detailed Real-Time Data Analysis to Boost Your Revenue
Raklet Software - Improved Contact Management & Database

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Reviews of Raklet

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.8
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Amando Boncales
Amando Boncales
CEO in US
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Membership & Continuing Technical Education Software

5.0 2 years ago

Pros:

We are a professional organization that requires the capacity to track our members in order to award certifications, track continuing education units, and conduct events for the professional growth of our members. In light of the preceding requirements, we discover that racklet are capable of assisting us in achieving our goals. The certificate is one of the things we'll need to make, and it will help us a lot to make sure that our organization runs smoothly. The developers working on this platform are quite approachable and well-versed in the requirements of our firm. Their understanding of our organization's needs, as well as their eagerness and willingness to help us reach our goals, is a big deal. There is always the chance to check with the team and ask that a feature be added to your account if one isn't already there. It is possible that this platform will provide us with many additional functionalities that we have not yet completely explored. Utilize digital tools such as memberships, newsletters, and other forms of advertising to develop and monetize your following. There is no need for coding. There are a lot of useful tools that this platform can offer that we haven't used yet that will help us make our community experience beautiful. I would strongly recommend this platform to any serious businesses that want to give their users a great experience.

Cons:

Feature limitations on artifact submission

Raklet Response

2 years ago

Hi Amando, Thank you so very much for taking the time to write us a review. As a team, we are doing our very best to make our platform user-friendly and customizable. It's also very important for us that our customers find a direct way to communicate with our team, so any suggestion or support request doesn't go overlooked. It's a pleasure to be of service. Best, Raklet Team

Rafael
Director in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Efficient Membership Management with Raklet

5.0 last week New

Comments: Overall, my experience with Raklet has been overwhelmingly positive. It has streamlined our membership management processes and improved communication with our members significantly. The support team has been responsive and helpful whenever we encountered any issues or had questions.

Pros:

Raklet’s user-friendly interface and comprehensive features make membership management a breeze. I particularly appreciate the ease of creating and managing member profiles, sending out newsletters, and organizing events all from one platform. The customization options for membership levels and payment plans are also impressive, allowing for flexibility to suit our organization’s needs.

Cons:

While Raklet offers robust features, I found that some advanced customization options could be more intuitive to navigate. Additionally, occasional technical glitches or slow loading times can occur, although they are usually resolved quickly by the support team.

Julia
Business Owner in UK
Sports, Self Employed
Used the Software for: Free Trial
Reviewer Source

Terrible customer service and you have to pay to use the main features.

2.0 12 months ago

Comments: I hope that Raklet have a look at their customer service.

Pros:

I like the bar code option and also the social aspect, with announcements . The fundraising feature was also quite cool.

Cons:

* Bad customer service - very slow and often no response. I got so frustrated. (After no response for over a week, I then received a "how was your experience?" email - hence this review. * False advertising - it does not integrate with your website (it is basically a button re-direct to their site). * It also does not integrate with Facebook or Eventbrite as advertised - it only integrates with Zapier, and the functions are not useful for businesses. (Ie: it won't create an event like it does on Eventbrite, it only creates a post). * Event functionality is very basic. I had endless issues trying to get an event live with 503 errors. * You upload your logo but when customer register on an event it doubles up the logo (even though its only been uploaded once). No "event images" appear in emails, or on the event listing page. * I was unable to find an event calendar - just a list of events. * If checking people in to your event when you have no wifi or mobile phone service is important to you, then this is not for you. * An event organiser is unable to cancel an attendee from the app. * Probably the most frustrating thing was that I was still in my trial stage, but had to pay to use the features that I wanted to test. I used the system for 4 days (most of that was waiting for their customer service to get back to me). I have requested a refund for the trial as I never actually used it for my business but I have been ignored, or told to read the terms of business.

Raklet Response

10 months ago

As the founder of Raklet, I want to provide more insight into this situation. We have been operating as a remote company since 2013. This approach allows us to offer the best pricing in the market without compromising on the quality of our product. Our platform is designed to be modern and user-friendly, ensuring a seamless experience for our customers. Additionally, we take pride in offering free email/chat support, and our dedicated team aims to respond to inquiries within 24 hours, often responding within minutes. We don't have false advertising and we offer integrations with Zapier or Make. We saw that there was an event created but still followed up and see if there was an ongoing issue. Then we found out that the main issue - the platform was not usable offline. Besides all, the trial stage was passed and the monthly subscription was directly purchased. Then cancellation and refund were requested, so we guided and supported the cancellation, but as per our policies, there are no refunds and we explained in detail with documents. Still, it seems like this was written to impact our online reputation.

Joe
Owner in US
Entertainment, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Found a partner

5.0 3 months ago

Comments: Better than expected especially with the help on customizations to make it work for our needs

Pros:

Accessibility to developers was key to set up the system to suit our needs

Cons:

Different time zone means a delay on responses

Verified Reviewer
Verified LinkedIn User
Online Media, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Excelent platform and super intuitive

5.0 10 months ago

Comments: We could configure the whole forum, social network and fundraising in 24 hours. It was impressive!

Pros:

It's easy-to-use, has a good support team and is very flexible.

Cons:

Some very good features are only available for the bigger packages, which are more expensive, so we don't have the chance to try them since we subscribe to the smaller packages.