---
description: Learn more about DGL Practice Manager price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DGL Practice Manager Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Medical Software](/directory/20029/medical-practice-management/software) > [DGL Practice Manager](/software/147891/dgl-practice-manager)

# DGL Practice Manager

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> DGL Practice Manager is a leading feature-rich practice management system for private practices, clinics and hospitals.
> 
> Verdict: Rated **2.1/5** by 9 users. Top-rated for **Ease of Use**.

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## Overview

### Who Uses DGL Practice Manager?

DGL Practice Manager caters to all private consultants and medical secretaries/practice managers. It is used by single consultants, consultant groups, large healthcare providers secretarial services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.1/5** | 9 Reviews |
| Ease of Use | 2.3/5 | Based on overall reviews |
| Customer Support | 2.3/5 | Based on overall reviews |
| Value for Money | 1.6/5 | Based on overall reviews |
| Features | 2.2/5 | Based on overall reviews |
| Recommendation percentage | 20% | (2/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cianwillian Group
- **Founded**: 1991

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Bespoke pricing to match your needs - contact DGL Practice Manager for info
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Available Countries**: Ireland

## Features

- E-Prescribing
- EMR/EHR
- Medical Billing
- Patient Records Management
- Patient Scheduling
- Physician Scheduling

## Support Options

- Chat

## Category

- [Medical Software](https://www.capterra.com.au/directory/20029/medical-practice-management/software)

## Alternatives

1. [Pabau](https://www.capterra.com.au/software/140062/pabau-crm) — 4.7/5 (613 reviews)
2. [DocVilla](https://www.capterra.com.au/software/203619/docvilla) — 5.0/5 (74 reviews)
3. [ModMed](https://www.capterra.com.au/software/124590/ema) — 4.4/5 (363 reviews)
4. [Practice Better](https://www.capterra.com.au/software/159263/better) — 4.8/5 (96 reviews)
5. [Carepatron](https://www.capterra.com.au/software/195467/care-patron) — 4.4/5 (843 reviews)

## Reviews

### "Treat DGL like the plague-AVOID" — 1.0/5

> **Joseph** | *28 November 2024* | Medical Practice | Recommendation rating: 1.0/10
> 
> **Pros**: reasonable price
syncs well to lab for incoming results
> 
> **Cons**: No update to software over 8 years\!
Poor support-often wait on phone for a LONG time
Some tech support are really clueless.
Some new consent software installed around Covid-still not operational
> 
> Horrific.
Support non existent
Ask for some tweaking to software for supporting our work-UNABLE to
Fault messages never corrected ever

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### "Very Comprehensive, But Outdated and Clunky" — 4.0/5

> **Benjamin** | *2 April 2024* | Medical Practice | Recommendation rating: 7.0/10
> 
> **Pros**: It has everything we need as medical billing company: comprehensive reports, solid invoicing tools, EDI functions and patient look-up. Each feature itself is easy to use and consistent.
> 
> **Cons**: Design and layout is outdated. While it has all the tools, they are often tedious to get through and not placed in intuitive areas. Things such as amending invoices are tedious to do as it requires multiple steps and memorising data just to access the invoice to edit it.
> 
> Positive as it allows one to do all they need, with more advanced features such as automatic shortfalls and multiple-payments. However, it's outdated design and overall clunkiness makes it more of a chore to use over more modern systems.

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### "Good software BUT less than honest company in financial dealings. Beware\!" — 4.0/5

> **Onsy** | *20 March 2019* | Hospital & Health Care | Recommendation rating: 1.0/10
> 
> **Pros**: The software is more than good. I have been using it for over 20 years
> 
> **Cons**: The owner company, since the ownership changed hands, has had nothing on their minds but collecting money from users. They have been withdrawing money out of my bank account without my permission for months. They refuse to stop or refund. This behaviour is nothing less than dishonest
> 
> I recommend the software but beware of the company's financial integrity when it comes to dealing with its clients

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### "Overcharged for a poor product that is forever malfunctioning in new and surprising ways" — 1.0/5

> **Asjid** | *14 October 2023* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: I can access DGL (when working) in different places.  It generates letters in your designed letter head.
> 
> **Cons**: Unreliability.  More times than not, it malfunctions.  Sometimes won't open. Sometimes it can't open word. Sometimes it opens, but cannot access patient database, etc.  Every so often a new problem other than the usual ones appears.  DGL charge for every invoice you submit to an insurer.  I understand that they charge an extortionate amount of money for your data, if you want to leave.  Forcing people to stay.  I would encourage all medical practitioners to stay away from this product. The support staff are exceptionally helpful and polite.  But when the ethos of the company is so poor, contact with the support staff does little to alleviate the disappointment.

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### "Avoid this outdated software" — 1.0/5

> **Oliver** | *15 December 2020* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: of course they were efficient and helpful at initial set up.......
> 
> **Cons**: slow
difficult and slow to access remotely
doesnt work well on ios systems
clunky and difficult to adapt templates
frequent freezes and outages
company came up with a rip off solution for encrypting letters which basically involved using egress and charging double the rate of publicly available egress subscription
integrates badly with email and runs like a computer within a computer
there is a hidden cost of approx £300 per fob per 3 years for the cloud security swab
when you want to extract data from it, there is a difficulty with removing scanned documents which seems to be very difficult to fix
> 
> never really liked the software or the attitude of the company

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## Links

- [View on Capterra](https://www.capterra.com.au/software/147891/dgl-practice-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/147891/DGL-Practice-Manager/> |
| en-AE | <https://www.capterra.ae/software/147891/dgl-practice-manager> |
| en-AU | <https://www.capterra.com.au/software/147891/dgl-practice-manager> |
| en-CA | <https://www.capterra.ca/software/147891/dgl-practice-manager> |
| en-GB | <https://www.capterra.co.uk/software/147891/dgl-practice-manager> |
| en-IE | <https://www.capterra.ie/software/147891/dgl-practice-manager> |
| en-IL | <https://www.capterra.co.il/software/147891/dgl-practice-manager> |
| en-IN | <https://www.capterra.in/software/147891/dgl-practice-manager> |
| en-NZ | <https://www.capterra.co.nz/software/147891/dgl-practice-manager> |
| en-SG | <https://www.capterra.com.sg/software/147891/dgl-practice-manager> |
| en-ZA | <https://www.capterra.co.za/software/147891/dgl-practice-manager> |

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