---
description: Learn more about ViewCenter price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ViewCenter Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [ViewCenter](/software/147587/viewcenter)

# ViewCenter

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> A secure digital environment where your business-critical documents live, and your important processes can be optimized \& automated.
> 
> Verdict: Rated **4.6/5** by 21 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ViewCenter?

Since 1988, ICM has implemented ViewCenter for departmental solutions up to enterprise. Manufacturing, Government, Healthcare - Operations, HR, Quality - just scratch the surface of where we excel\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 21 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ICM Document Solutions
- **Location**: Phoenix, US
- **Founded**: 1988

## Commercial Context

- **Starting Price**: USD 35.99
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Licensing - Named, Concurrent, and Enterprise options are available and can be adjusted at any time.

Deployment - Cloud or On Premise, future migration is possible if company IT initiatives change.

One-Time Configuration Costs - Determined by an in-depth discovery analysis; basic implementation can be as low as $2,000.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Customizable Templates
- Document Capture
- Document Check-in/Check-out
- Document Classification
- Document Management
- Document Storage
- Electronic Signature
- File Conversion
- File Sharing
- Full Text Search
- Search/Filter
- Third-Party Integrations
- Version Control
- Version Rollback
- Workflow Management

## Integrations (2 total)

- Dokmee Capture
- Grooper

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software)

## Related Categories

- [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software)
- [Document Version Control Software](https://www.capterra.com.au/directory/31421/document-version-control/software)
- [Enterprise Content Management Software](https://www.capterra.com.au/directory/31079/enterprise-content-management/software)
- [Document Control Software](https://www.capterra.com.au/directory/31197/document-control/software)

## Alternatives

1. [DocuWare](https://www.capterra.com.au/software/77706/docuware) — 4.6/5 (113 reviews)
2. [FileHold](https://www.capterra.com.au/software/34668/filehold) — 4.7/5 (56 reviews)
3. [SYDLE ONE](https://www.capterra.com.au/software/190522/sydle-one) — 4.7/5 (7 reviews)
4. [Docsvault](https://www.capterra.com.au/software/125213/docsvault) — 4.7/5 (40 reviews)
5. [NetDocuments](https://www.capterra.com.au/software/455/netdocuments) — 4.2/5 (50 reviews)

## Reviews

### "ICM feedback" — 5.0/5

> **Martha** | *23 March 2022* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: User friendly and modern look. I liked how customizable it was to meet our business needs. Everyone at ICM (\[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\]and \[SENSITIVE CONTENT\]) were great to work with and made the process and implementation much simpler. They always listened to our feedback and would reach out to discuss to ensure we are happy with the system.
> 
> **Cons**: Nothing so far that I can think of. Everything has been great so far.
> 
> I have nothing but good things to say about the ICM team. So far system has been easy to use based on our set up. If something does not work, I like that we can reach out to ICM to find out available options to make the system better based on business needs. \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\], and \[SENSITIVE CONTENT\] have all been great since day one.

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### "ViewCenter Review" — 5.0/5

> **Karen** | *7 December 2021* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: This software has been easy to set up and maintain, and the customer support to resolve our problems that have occurred has been great.
> 
> **Cons**: I wish that ViewCenter was easier to merge documents in.  Right now I have to download the documents, merge the PDF's, and then re-upload the document to ViewCenter.  Very labor and time consuming.

-----

### "feed back" — 3.0/5

> **Lorenzo** | *14 December 2021* | Package/Freight Delivery | Recommendation rating: 8.0/10
> 
> **Pros**: The whole storage situation is  Ideal. putting stuff on the scanner is very easy .
> 
> **Cons**: sometimes it does not transfer, therfore I have to go all around the system to get it activated again
> 
> storage,is the main thing in regards to the scanner

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### "Storage Documents" — 5.0/5

> **Mary** | *14 December 2021* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about this software is the ability to scan and index information for ease of use for others.
> 
> **Cons**: I did not participate in the integration of this software so I'm not sure how else we could potentially use it.
> 
> I love using ViewCenter for our business needs and look forward to learning more about the system in the future.

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### "Good, Solid Storage" — 5.0/5

> **john** | *16 December 2021* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: We found the product easy to use.  The s/w support is very good.
> 
> **Cons**: It's been a bit tricky to set up bulk imports, but it should work out.
> 
> We are storing permanent student records \[i.e. transcripts and test reports\] for all alums of our school, which has been around for 65 years.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/147587/viewcenter)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/147587/ViewCenter/> |
| en-AE | <https://www.capterra.ae/software/147587/viewcenter> |
| en-AU | <https://www.capterra.com.au/software/147587/viewcenter> |
| en-CA | <https://www.capterra.ca/software/147587/viewcenter> |
| en-GB | <https://www.capterra.co.uk/software/147587/viewcenter> |
| en-IE | <https://www.capterra.ie/software/147587/viewcenter> |
| en-IL | <https://www.capterra.co.il/software/147587/viewcenter> |
| en-IN | <https://www.capterra.in/software/147587/viewcenter> |
| en-NZ | <https://www.capterra.co.nz/software/147587/viewcenter> |
| en-SG | <https://www.capterra.com.sg/software/147587/viewcenter> |
| en-ZA | <https://www.capterra.co.za/software/147587/viewcenter> |
| es | <https://www.capterra.es/software/147587/viewcenter> |
| es-AR | <https://www.capterra.com.ar/software/147587/viewcenter> |
| es-CL | <https://www.capterra.cl/software/147587/viewcenter> |
| es-CO | <https://www.capterra.co/software/147587/viewcenter> |
| es-CR | <https://www.capterra.co.cr/software/147587/viewcenter> |
| es-DO | <https://www.capterra.do/software/147587/viewcenter> |
| es-EC | <https://www.capterra.ec/software/147587/viewcenter> |
| es-MX | <https://www.capterra.mx/software/147587/viewcenter> |
| es-PA | <https://www.capterra.com.pa/software/147587/viewcenter> |
| es-PE | <https://www.capterra.pe/software/147587/viewcenter> |

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