Who Uses EmailOctopus?

Trusted by over 30,000 organisations and businesses to send 6 billion emails

What Is EmailOctopus?

EmailOctopus is the low-cost email marketing platform offering high deliverability, customized reports and the ability to drip email sequences, import contacts and integrate with forms. With segmentation, users can create highly targeted email campaigns based on the customer data that matters most to their business.

EmailOctopus Details

EmailOctopus

https://emailoctopus.com/

Founded 2015

EmailOctopus Cost Overview

EmailOctopus has a free version and does not offer a free trial. EmailOctopus paid version starts at USD 19.00/month.

Starting Price

USD 19.00/month
See pricing details

Pricing Details

All plans include unlimited campaigns

Free Version

Yes

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

Documentation

Support

Business Hours

Online

EmailOctopus Features

Campaign Management Software
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

EmailOctopus Reviews

Showing 5 of 78 reviews

Overall
4.6/5
Ease of Use
4.6/5
Customer Service
4.6/5
Features
4.1/5
Value for Money
4.8/5
Ryan B.
Trustee, Area 7
Higher Education, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/09/2018

"Best Email Service Anywhere"

Comments: Outstanding. I have so much control and flexibility to use this service for so many bulk emailing applications and I can scale up or down to mirror my busy seasons. I have been thrilled with this service for years.

Pros: I have been a user of EmailOctopus for years and have seen the company, services, and functionality grow and develop over time. The customer service has been extraordinary whenever I have had questions and I have always received highly respectful communications from this company. They know that your success makes them succeed as well so they are in your corner every step of the way and they treat customers fairly at all times. The ease and flexibility of this web-based program are outstanding and I have made recommendations in the past that have since been implemented. What the service is now is a godsend for anyone needing to send bulk emails whether frequently or occasionally because they allow you to scale up or down to your needs, which I see as further proof of their customer first philosophy. The setup is easy if you follow the instructions or ask for any help and once you are setup with amazon and email octopus, you can be confident that you will achieve everything you desire with this service. Best of luck to you all in future endeavors.

Cons: None Exist. Try to change my mind. This service is outstanding.

  • Reviewer Source 
  • Reviewed on 28/09/2018
Verified Reviewer
Manager
Writing & Editing, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/07/2019

"Fantastic low-cost email host"

Comments: I needed an easy and inexpensive way to host email. This has done the trick and then some! Really pleasantly surprised.

Pros: Very easy to use, inexpensive. Great deliverability!

Cons: Doesn't have an easy way to segment your subscribers.

Vendor Response

by EmailOctopus on 24/04/2020

Hi there,

We have some good news on segmentation - we've just launched this as a feature so you can now segment your mailing list based on custom fields and the data that's most important to your business.

Let us know how it works for you.

Thanks,

Tom

  • Reviewer Source 
  • Reviewed on 25/07/2019
Jan sigetty B.
CEO
Publishing, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    1/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 28/09/2018

"Unfair comparison with Mailchimp"

Comments: I like it, but that's because I found workarounds. Fx. I design the NewsLetter in MailChimp and copy/paste the HTML. It works fine that way.

Pros: I moved from MailChimp, because of the price tag. Octopus is way cheaper, but it's still possible to send the same quality emails and that's​ great.

Cons: 1. A better interface to make your own template/design. Limitations in fonts, sizes, etc 2. List features are limited. No way to create segments or groups based on subscriber data. 3. Regarding reports: A graphic overview of where the clicks are placed.

Vendor Response

by EmailOctopus on 04/10/2018

Hi Jan,

Thanks for the feedback. We have some good news on the campaign editor- we've just launched our new drag & drop email builder.

It's only in Beta at the moment, however I've added it to your account and you'll be able to use it in your next campaign.

More updates to come based on your feedback, too.

Thanks again,

Tom

  • Reviewer Source 
  • Reviewed on 28/09/2018
Graeme F.
Founder
Design, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/03/2020

"10 mins to send an entire campaign"

Pros: The ease of setting up Email Octopus meant I could sign up send a new campaign to 15k ppl within 10 mins.
It's very simple and easy to get started - email can be stressful, but Email Octopus makes it 100x better!

Cons: Maybe there could be API options to send email.

  • Reviewer Source 
  • Reviewed on 11/03/2020
Ashima D.
Director of Product and Engineering
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/08/2019

"Amazing Product "

Comments: Absolutely love it, we’re using Email Octopus to drive monthly utilization and it is amazing! The low cost is also fabulous!

Pros: Email Octopus makes our monthly newsletters and release notes so easy! The templates and features to send out details are so easy and user friendly that anyone can use it with out too much training.

Cons: I wish there was a heat map to see where users clicked most in our emails but that is a feature request not a con.

  • Reviewer Source 
  • Reviewed on 08/08/2019