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What Is LEAP?
LEAP is a legal software solution that streamlines law firm operations and boosts efficiency. As a cloud-based platform, it offers tools for practice management, document automation, legal accounting, and online payments. LEAP centralizes case files and client details, enhancing collaboration and productivity. Its document automation allows quick drafting of legal forms, reducing manual tasks. It is customizable with pre-built matter types and state-specific content for various practice areas.
Who Uses LEAP?
Law firms, legal professionals, attorneys, and legal service providers.
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Reviews of LEAP
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I love LEAP!
Comments: LOVE, LOVE, LOVE LEAP. I just wish everyone would use it properly.
Pros:
I don't know how we ever managed without LEAP. It is user friendly, has a wealth of features and makes my working life that much easier.
Cons:
It would be handy to log commission structures for consultants on each matter for example but this is not a deal breaker.
Integration of Case Management & Practice Management in an Exceptional product.
Comments:
Given the fact that I did not have a strong background in practice and case management, the support for LEAP and the built in features that bolster communication, accuracy and financial management has been priceless in getting me quickly up to speed.
LEAP's evolving platform continues to give us deep confidence in our data integrity, financial management, case management and overall communication within the organization and our clients.
Pros:
My favorite feature in LEAP is the ability to manage trust accounts with accuracy and complete compliance with IOLTA standards. The integration with Quickbooks has eliminated the need for duplicate entries which increases accuracy and guarantees the integrity of the data. Also, LEAP's numerous features that facilitate communication (notes, e-mail tracking, phone logs, calendar) allow for any user to access the program and be able to get a real-time status of the matter. LEAP's support system is another favorite feature. I can chat with support, open a case, schedule support or research through LEAP University and the Community pages.
Cons:
Occasional failures in bulk printing and contact management can be frustrating.
LEAP Legal Software Response
last year
Hi Maribeth, we appreciate you sharing that the LEAP legal practice productivity solution is an essential asset to your firm. LEAP is designed to provide law firms with extensive legal practice productivity features for improved efficiency, profitability, and client satisfaction. We thank you for the glowing review and your continued partnership!
Be careful if you are a sole practitioner
Comments: It was the worst experience ever. I was misrepresented certain information. I purchased the software, had to pay additional £500 for an external trainer. As I am not IT literate I had to re learn windows and being an apple user it took me from May when I purchase the software to August. I was told to use their university section to learn additional features. I spent thousands on IT equipment. I did not read my contract and I was tied in for 3 yrs, at the end of the first year I tried to get out of the contract, I explained to LEAP about the problems throughout the period. I am a sole practitioner handling private client wills probate and estate planning and I rarely used the software, it was a waste of money. I would recommend Clico for case management and lexis for legal forms, LEAP forms are too much so you have to cut and paste. If you want to do bundle you pay additional £35 per bundle. To get access to certain drafting forms you have to purchase it separately. I have submitted an appeal to come out of my contract because of the misrepresentation and I told legal advice and was told the software was not fit for purpose. I wrote to leap in May 12 about renewing the package to allow case management and to reduce my cost. We are in the end of July. I had no response, I am locked out of the system, my client files I cannot have access. Now I have to take legal actions against Leap. I strongly advice anyone looking for a case management software to look elsewhere. Avoid LEAP.
Pros:
The system is better for large firms with IT specialist.
Cons:
Waste of money if you a a small firm or sole practitioner. Have to reinvest in a system that is compatible with the software, costing additional 2k External trainer rubbish as you have to book time and it’s rushed if you do not know windows. You have to purchase top ons. That is more costly so your package could run into the thousand. Read the contract and if not happy make sure you cancel. Once your subscription finish you will not have the availability to gain access to your client files. If you are tied in and try to negotiate you will be ignored and you have no resolution BECAREFUL BEFORE YOU SIGN THIER CONTRACT.
Leap is not good for Probate.
Comments: The system is not recommended for a probate department. I been practising over 20 years and know what works if you want happy clients and staff.
Pros:
The staff have tried to understand the issues we have and have promised to listen to all our feedback.
Cons:
Once upon a time I could do my job far quicker and with great confidence using a system where I could access asset and liability lists - create estate accounts with ease. Download forms etc but with Leap it’s more reliable to go on google or get the books out. I feel as if I have gone back to the 90s or earlier the probate system is appalling. My team have had to manually do a lot of the work we used to do on a brilliant computer system called ALB. Those were the days. Leap is supposed to be good for conveyancers and our property team is happy but sadly it is the opposite for us probate practitioners.
Easiest pricing tool
Comments: Completely changed my company’s efficiency
Pros:
Price any project in minutes so easy to do
Cons:
Make sure you update for any changes you make
