--- description: Learn more about LEAP price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LEAP Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Legal Accounting Software](/directory/32592/legal-accounting/software) > [LEAP](/software/147413/leap) # LEAP Canonical: https://www.capterra.com.au/software/147413/leap Page: 1 / 23\ Next: [Next page](https://www.capterra.com.au/software/147413/leap?page=2) > Cloud-based legal software that unifies practice management, document automation, timekeeping, billing, and AI tools in one platform. > > Verdict: Rated **4.3/5** by 542 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses LEAP? It is designed for law firms, legal professionals, attorneys, legal service providers, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 542 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: LEAP Legal Software - **Founded**: 1992 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting - Activity Tracking - Bank Reconciliation - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Sync - Case Notes - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Compliance Tracking - Conflict Management - Contract/License Management - Court Rules-Based Scheduling - Customizable Templates - Document Capture - Document Management - Document Storage - Electronic Signature - Employee Database - Expense Tracking - File Sharing - Financial Management - For Legal Professionals - Full Text Search - Invoice Management - Legal Case Management - Mobile App - Overtime Calculation - Project Time Tracking - Project Tracking - Receipt Management - Reminders - Reporting & Statistics - Reporting/Analytics - Search/Filter - Staff Calendar - Status Tracking - Task Management - Tax Management - Third-Party Integrations - Time & Expense Tracking - Time Tracking - Timesheet Management - Trust Accounting - Version Control - Workflow Management ... and 15 more features ## Integrations (19 total) - Adobe Acrobat Reader - DecisionVault - InfoTrack - LawConnect - LawToolBox - Lawmatics - Microsoft 365 - Microsoft Excel - Microsoft Outlook - Microsoft Power BI - Microsoft Teams - Microsoft Word - QuickBooks Online - QuickBooks Online Accountant - QuickBooks Online Advanced ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Legal Accounting Software](https://www.capterra.com.au/directory/32592/legal-accounting/software) ## Related Categories - [Legal Accounting Software](https://www.capterra.com.au/directory/32592/legal-accounting/software) - [Legal Practice Management Software](https://www.capterra.com.au/directory/20038/law-practice-management/software) - [Legal Document Management Software](https://www.capterra.com.au/directory/10049/legal-document-management/software) - [Legal Billing Software](https://www.capterra.com.au/directory/20039/legal-billing/software) - [Legal Case Management Software](https://www.capterra.com.au/directory/20040/legal-case-management/software) ## Alternatives 1. [Clio](https://www.capterra.com.au/software/105428/clio) — 4.7/5 (1727 reviews) 2. [8am MyCase](https://www.capterra.com.au/software/115613/mycase) — 4.6/5 (790 reviews) 3. [Neos](https://www.capterra.com.au/software/58931/neos) — 4.4/5 (201 reviews) 4. [8am CasePeer](https://www.capterra.com.au/software/156217/casepeer) — 4.8/5 (216 reviews) 5. [Litify](https://www.capterra.com.au/software/160393/litify) — 4.4/5 (138 reviews) ## Reviews ### "Harnessing the power of LEAP is the key to value" — 4.0/5 > **Leigh** | *30 March 2026* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: LEAP is a fully integrated platform that assists us in managing our day to day operations. It plays a critical role in everything from compliance to billing and staff productivity while underpinning our client service deliverables. Centralising our data in a single source of truth and integrating with so many leading programs to manage client service and internal reporting needs is critical to the success of the system. Being able to streamline our tech stack provides significant benefit for the firm. The responsiveness of the help desk function by email. > > **Cons**: The limitations of some of the reporting features and lack of ability to customise reports or have PowerBI reports created is frustrating. The LEAP community and having to get 'upvotes' in order for a logical feature or issue to be resolved is also not ideal. The cost of LEAP has grown sharply over the last 5 years. The cost of some of the integrated 'partner' software in the LEAP marketplace, while obviously creating great synergy and the 'one stop shop' view, uses third party integrations which are costly with little other option (for example DocuSign which is now at $7-ish per envelope when there are other options on the market for less than half of that per document). Definitely a premium product which you really have to have on turbo to maximise the value of the program rather than focusing on the cost - if that is possible. Not being able to call a help desk when there is an urgent or difficult to explain tech issue - only accessible by email - is a drawback. > > I value the professional relationships we have with the LEAP team. We value the platform as being the central hub for all matters and production in the business. The options for aligned services help drive efficiencies for our team. Harnessing the power of what LEAP can do is critical for us to maximise the value LEAP can bring to the business to offset the increasing price of the platform. ----- ### "I wouldn't even consider an alternative (and I've looked)" — 5.0/5 > **Michael** | *12 March 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The features that are targeted at specialist family law practice improve our case management efficiency generally, but also fast-track the development of our junior staff. > > **Cons**: There have been some technical glitches along the road. That comes hand-in-hand with developing software. But the support team and overall responsiveness to feedback is always amazing. > > I've worked with LEAP for 13 years. Every year their team engages with our firm proactively to offer training and listen to what could improve our experience and overall performance for our clients. Every year has been an improvement on the year before. ----- ### "Leap Review" — 5.0/5 > **Natali** | *11 March 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Since working with Leap the first thing we noticed is that whenever we have a problem customer service are on it, they are so quick in dealing with the issue. Our account manager is amazing and has never disappointed, we speak very highly of her. We like how there are so many fields to make matters organised within a file and that leap has precedent documents that we can use. The fact that it is cloud based and can be accessed from anywhere is a huge plus for our firm when working away from the office. We can implement, coordinate and monitor everything and the AI integration is very helpful. Sending emails, documents or correspondence is very easy as that can be done within the file you are accessing without needing to look anywhere else. We have been using leap for over 16 years and never had any security issues or breaches and have never had to negotiate pricing as we have always been happy with the value for money. > > **Cons**: Difficult to find the chat to log in a service call but once we do Leap never disappoint in their service. Don't like in accounting if we make an error after finalisation even if in notes, I am unable to edit and I will have to reverse entire transaction. > > Overall, our experience with LEAP can only be described as efficient, productive, and user-friendly. From our perspective it has significantly improved workflow in our office and makes handling multiple matters more manageable. ----- ### "A Comprehensive Practice Management Solution for Modern Law Firms" — 5.0/5 > **Grace** | *11 March 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: LEAP provides an all-in-one practice management system that integrates matter management, document automation, time recording, and billing. The document generation and precedent library are particularly valuable, as they save significant time and help ensure consistency across files. The Family Lawyers in our team cannot live without Parenting Calendar, Balance sheet + and Ruffle (including in your LEAP subscription) which has changed the game in terms of efficiency in property settlement matters. The ability to store all correspondence, documents, and notes within a matter makes file management and team collaboration very efficient. It also integrates seamlessly with our phone system, allowing phone calls to be automatically recorded for billing and generating file notes directly within the relevant matter, which saves time and reduces administrative work. > > **Cons**: There can be a learning curve for new users, and some features are not always as intuitive as they could be. At times, updates or new functionality require additional training to ensure the team is making full use of the available tools. > > Overall, our experience with LEAP has been very positive. It is a comprehensive legal practice management platform that helps streamline file management, document creation, and billing. Having a centralised system for managing matters and client information has improved organisation and efficiency across the firm. Beyond the software itself, LEAP particularly the LEAP family law team demonstrates a genuine commitment to supporting firms and their staff. They regularly host CPD sessions, forums, and conferences that are included in the subscription, which adds significant value as firms receive more than just client management software. ----- ### "LEAP IS IMPROVING - WELL DONE\!" — 4.0/5 > **Gianna** | *18 March 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: I am loving LEAP Law Y. I use it constantly. I do my own verification where case law is referred to and download the cases that seem relevant. I continue asking additional relevant questions until I have asked all the questions that I think are relevant, and download all the cases that seem relevant, then I can leisurely go through the information and tailor it to different matters. I love research\! > > **Cons**: Well, sometimes LEAP does not get along with Outlook and things go wrong when there are Microsoft Updates. LEAP is constantly changing, which is both good and bad. I used to struggle with changes and get very frustrated. I suggested that LEAP let users know when there is an update and run a zoom to teach people new features etc... I try to watch as many zooms as I can, but this work leaves us all so time poor and over worked. so effectively LEAP listened and reduced what I least like about LEAP. Currently I am struggling with Balance Sheet Plus. I really need some help with that. Zoom meetings when attendees are asked to follow along move too quickly. I was a teacher for 28 years. Every instruction must be given twice. My advice is if you want participation, target less and give people a chance to keep up otherwise we have all wasted our time. I shared this with \[sensitive content hidden\] , he took it well, but will anything change??? I have friends who left and I think some people who have left might come back if they know what improvements have been made. the cost is also a factor. Can you bring the price down for small firms??? > > Initially I expected more of LEAP, I was disappointed but appreciated what it could do. I tried twice to not renew. Now I am glad I did not renew because a lot of effort seems to be putting into improving LEAP products, thank you\! I am concerned about the price for small firms like mine. I am also concerned about the payment of 30% for the use of the AI Assistant. Also, only relatively smart and tech savvy people will respond to it. Having teaching experience, there will be people that will love it and those who will not respond to it. some people need human support. But it will be great for some firms and clients. ----- Page: 1 / 23\ Next: [Next page](https://www.capterra.com.au/software/147413/leap?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/147413/leap) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data