--- description: Learn more about EasyCall Cloud price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EasyCall Cloud Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [EasyCall Cloud](/software/147346/easycall-cloud) # EasyCall Cloud Canonical: https://www.capterra.com.au/software/147346/easycall-cloud Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/147346/easycall-cloud?page=2) > EasyCall Cloud: Scalable, flexible call center software with transparent pricing. Manage tasks, VoIP lines, and omnichannel support. > > Verdict: Rated **4.4/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses EasyCall Cloud? Target market: Small to large call centers and contact centers specializing in inbound and outbound telesales and telemarketing. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 17 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: easy4cloud - **Location**: Milano, Italy - **Founded**: 2011 ## Commercial Context - **Starting Price**: EUR 25.00 - **Pricing model**: Per User - **Pricing Details**: EasyCall offers a free trial, after which it is available at €25/month. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Italian, Spanish - **Available Countries**: Italy, Spain ## Features - Auto-Dialer - Automated Routing - Automatic Call Distribution - CRM - Call Center Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Callback Scheduling - Caller ID - Campaign Management - Chatbot - Computer Telephony Integration - Contact Management - IVR - Inbound Call Center - Interaction Tracking - Outbound Call Center - Power Dialer - Predictive Dialer - Queue Management - Recording - Reporting & Statistics - Reporting/Analytics - VoIP - Voice Mail ## Integrations (2 total) - Telegram - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software) ## Related Categories - [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software) - [Softphone Software](https://www.capterra.com.au/directory/31029/softphone/software) - [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software) - [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software) - [Predictive Dialer Software](https://www.capterra.com.au/directory/30597/predictive-dialer/software) ## Alternatives 1. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [JustCall](https://www.capterra.com.au/software/157853/justcall) — 4.1/5 (223 reviews) 3. [Aircall](https://www.capterra.com.au/software/144486/aircall) — 4.2/5 (458 reviews) 4. [Ringover](https://www.capterra.com.au/software/169627/ringover) — 4.7/5 (858 reviews) 5. [CallHippo](https://www.capterra.com.au/software/159578/callhippo) — 4.4/5 (675 reviews) ## Reviews ### "Fast, Easy to Use, and Reliable" — 4.0/5 > **Verified Reviewer** | *26 August 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: EasyCall Cloud is very intuitive and quick to set up. The interface is straightforward, which makes it easy for new users to get started without a steep learning curve. Tasks that normally take longer with traditional systems can be completed in just a few clicks, and call quality remains consistent even when moving fast. This combination of simplicity and speed saves time for the team and makes day-to-day operations much smoother. > > **Cons**: I experienced a few small bugs in the beginning, but the support team responded quickly and solved them without delay. > > My overall experience with EasyCall Cloud has been very positive. The platform is easy to use, fast, and reliable for daily operations. Even when small issues came up, the support team was quick to resolve them, which gave me confidence in the service. It has saved me time, improved efficiency, and made communication smoother across the team. ----- ### "EasyCall Rating" — 5.0/5 > **Querobim** | *26 December 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It is software with ease to make and receive calls. The configuration for using Voip helps to make calls faster. There is a feature for transferring calls between extensions and another called "Pendulum", which alternates between calls. For not receive calls, exist a resource for pauses. It possible control the time of work with use the logins accounts. > > **Cons**: When you sign in, it automatically pauses, which can make the user forget and remain paused. In addition, there is no warning that the pause has ended, which may cause inconvenience. ----- ### "Connection management tool" — 2.0/5 > **Diogo** | *16 July 2019* | Telecommunications | Recommendation rating: 5.0/10 > > **Pros**: The tool has a large and functional database. It is possible to manage calls by year, month, day and hours. The number of incoming calls, among other management activities. > > **Cons**: It has many implementation issues and features. Because it is a java file, it is known to have a hardware failure ----- ### "Programma perfetto per la gestione delle chiamate" — 5.0/5 > **Gianni** | *10 July 2024* | Wireless | Recommendation rating: 10.0/10 > > **Pros**: Utilizziamo questo software da diversi mesi e posso affermare con certezza che ha trasformato radicalmente la nostra gestione delle chiamate, sia per il servizio clienti che per il nostro reparto vendite. L'efficienza e la facilità d'uso del programma hanno semplificato notevolmente le nostre operazioni quotidiane, migliorando la nostra produttività e la soddisfazione dei clienti. Inoltre, l'assistenza clienti fornita è impeccabile: sempre disponibile, competente e pronta a risolvere qualsiasi problema in tempi rapidissimi. Consiglierei questo software a chiunque cerchi una soluzione affidabile e di alta qualità per la gestione delle chiamate. > > **Cons**: Non abbiamo riscontrato particolare svantaggi per il software. ----- ### "Freedom for your business" — 5.0/5 > **Carmelo** | *7 May 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The most important feature of the software is the complete cloud implementation of all the functionalities, starting from CRM administration and configuration to the operator seat. This let you assemble a working team in a very smart way no matter if they work in office, in a cowering or from home. The web user interface is very easy to use for everyone. The social integration, the predictive and geo dialing let you set up very smart customer interaction workflow. > > **Cons**: The missing feature is the mobile version of the software (but i think the first release is planned in the very near future). ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/147346/easycall-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/147346/easycall-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data