---
description: Learn more about Ciphr price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Ciphr Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [HR Software](/directory/5/human-resource/software) > [Ciphr](/software/147124/ciphr)

# Ciphr

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> Integrated HRIS and payroll software that automates admin and strengthens compliance. Ideal for UK orgs with 200-2000 staff.
> 
> Verdict: Rated **4.3/5** by 47 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Ciphr?

Ciphr's solutions are typically used by the HR, payroll, learning and recruitment teams within UK organisations, of all sectors, ranging from 200 to 2,000 employees.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 47 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ciphr
- **Location**: Buckinghamshire, UK
- **Founded**: 1982

## Commercial Context

- **Starting Price**: GBP 7.00
- **Pricing model**: Per User
- **Pricing Details**: Pricing is based on a per user per month model.&#10;&#10;Contact us for detailed pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- 360 Degree Feedback
- Applicant Tracking
- Application Management
- Approval Process Control
- Assessment Management
- Asynchronous Learning
- Attendance Tracking
- Audit Trail
- Background Screening
- Benefits Dashboard
- Benefits Management
- Blended Learning
- Built-in Course Authoring
- Certification & Licensing
- Compensation Management
- Compliance Management
- Employee Benefits Administration
- Employee Database
- Employee Management
- Job Posting
- Learner Portal
- Learning Paths/Tracks
- Leave Tracking
- Mobile Learning
- Multi-Currency
- Onboarding
- Online Benefits Enrollment
- Payroll Management
- Payroll Reporting
- Performance Management
- Pipeline Management
- Reporting & Statistics
- Reporting/Analytics
- Resume Storage
- SCORM Compliance
- Self Service Portal
- Skills Tracking
- Social Learning
- Synchronous Learning
- Tax Compliance
- Tests/Assessments
- Time & Attendance
- Time Off Management
- Timesheet Management
- Workflow Management

## Integrations (17 total)

- Broadbean
- Experian Email Verification
- LinkedIn Jobs
- Microsoft Entra ID
- Moodle
- OurPeople
- Payroll
- ShopWorks
- Totara Learn
- Totem
- Training Tracker
- Twitter/X
- Workday Peakon Employee Voice
- hireful
- iHasco

... and 2 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [HR Software](https://www.capterra.com.au/directory/5/human-resource/software)

## Related Categories

- [HR Software](https://www.capterra.com.au/directory/5/human-resource/software)
- [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software)
- [Leave Management System Software](https://www.capterra.com.au/directory/31400/leave-management-system/software)
- [Workforce Management Software](https://www.capterra.com.au/directory/30210/workforce-management/software)
- [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software)

## Alternatives

1. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4670 reviews)
2. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3211 reviews)
3. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1829 reviews)
4. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5120 reviews)
5. [Paycor](https://www.capterra.com.au/software/133745/paycor-perform) — 4.3/5 (3035 reviews)

## Reviews

### "Feedback from Henry Ford Academy" — 4.0/5

> **Olga** | *13 October 2025* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: The Ciphr Learning Management System (LMS) offers the essential core functionality and flexibility required to create the learning environment we envisioned for our users. It also provides our dealer management team with the necessary reporting capabilities and tools to manage team training effectively. We've also noted recent improvements in the system update process and related communications.
> 
> **Cons**: In the past, we faced difficulties with prolonged resolution times for system issues. Nevertheless, we now recognise that company-wide improvements have fostered more efficient concern resolution and established more robust processes for addressing system-related problems.
> 
> Since its launch four years ago, the system's functionality has evolved considerably. During this period, the company has also undergone internal restructuring. Overall, we are pleased with our current relationships and the status of our contract.

-----

### "ciphr recommendation" — 4.0/5

> **Claire** | *29 January 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: The system is user friendly and contains everything you need for the employee life cycle. It provides value for money and the customer support is invaluable.
> 
> **Cons**: The reports section is difficult to use and there needs to be a level of support between the initial training and then putting this into practise.
> 
> I've had an amazing experience with ciphr. It is a collaborate experience and with available support.\[sensitive content hidden\] has been a great support throughout.

-----

### "Adoption of Ciphr by Southern Hospice Group" — 4.0/5

> **Paul** | *4 September 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ciphr is generally easy to use and employee satisfaction for self-service features is high. We have found Ciphr to be flexible both from a system configuration perspective and the willingness of the team (consultants, technical support) to assist and help provide solutions to issues.
> 
> **Cons**: There are a few areas which are either not well integrated, easy to use or well featured as we would like. In particular, Paylink configuration is complex, holiday entitlements are laborious to set up and Timesheet functionality is limited.
> 
> SHG had very challenging timescales in which to implement the HR system and Ciphr were willing to work with us to help us achieve that goal. Ciphr have been easy to work with and the support and guidance through implementation has generally been very good.

-----

### "Core HRIS - consistent and reliable" — 4.0/5

> **Verified Reviewer** | *9 February 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: System reliability is strong, allowing consistent functionality for users and integrations from our ATS and into payroll. &#10;&#10;Report writer is extremely useful, with adaptable and powerful configuration options without needing coding knowledge&#10;&#10;The ability for HR system admins to configure new areas of the system enables increased functionality without additional cost investment. We have therefore been able to create areas to help us achieve our DEEI and ER priorities without additional cost.
> 
> **Cons**: Not many cons. It is a good system. The service desk response times can be delayed during busier periods.

-----

### "Great experience with new version of CIPHR & Clients support" — 5.0/5

> **Aliya** | *9 February 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The new CIPHR version is very logical. Your customer support from \[sensitive content hidden\]  is absolutely fantastic\!
> 
> **Cons**: CIPHR has a steep learning curve, and reporting could be time-consuming. We have had some issues with CIPHR payroll / payroll bureau since Sam has left.
> 
> Overall experience has been excellent. The new CIPHR version is very logical and easy to navigate. The support from the client support team has been outstanding, with special thanks to \[sensitive content hidden\]  for his great assistance.

-----

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## Links

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