---
description: Learn more about Highrise price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Highrise Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Highrise](/software/146703/highrise)

# Highrise

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> Simple cloud based CRM to keep track of the leads, conversations, follow ups, and tasks that are the lifelines of your business.
> 
> Verdict: Rated **4.5/5** by 130 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Highrise?

People focused small businesses who need a simple, easy to set up CRM that everyone will use to track leads and manage follow ups.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 130 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Highrise

## Commercial Context

- **Starting Price**: USD 24.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Highrise Basic:  $24/month&#10;Up to 6 users&#10;5,000 contacts&#10;10 deals&#10;5GB storage&#10;&#10;Highrise Plus: $49/month&#10;Up to 15 users&#10;20,000 contacts&#10;Unlimited deals&#10;15GB storage&#10;&#10;Highrise Premium: $99/month&#10;Up to 40 users&#10;30,000 contacts&#10;Unlimited deals&#10;30GB storage&#10;&#10;Highrise Max: $149/month&#10;Unlimited users&#10;50,000 contacts&#10;Unlimited deals&#10;75GB storage
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, China, India, United Kingdom, United States

## Features

- CAN-SPAM Compliance
- Campaign Management
- Contact Database
- Contact Management
- Data Import/Export
- Document Storage
- Email Marketing
- Interaction Tracking
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Pipeline Management
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Subscriber Management
- Task Management
- WYSIWYG Editor
- Workflow Management

## Integrations (51 total)

- Act-On
- ActiveCampaign
- Benchmark Email
- Bidsketch
- Billomat
- Centreli
- ClickDesk
- Constant Contact
- Contactually
- Direct Mail Manager
- DirectIQ Email Marketing
- E-goi
- Easy Insight
- EazyBI Cloud
- Formidable Forms

... and 36 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)
- [Contact Management Software](https://www.capterra.com.au/directory/30016/contact-management/software)
- [Lead Management Software](https://www.capterra.com.au/directory/30017/lead-management/software)
- [Email Marketing Software](https://www.capterra.com.au/directory/30013/email-marketing/software)
- [Social CRM Tools](https://www.capterra.com.au/directory/31584/social-crm-tools/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4484 reviews)
2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6996 reviews)
3. [The Magazine Manager](https://www.capterra.com.au/software/77189/the-magazine-manager) — 4.8/5 (352 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18808 reviews)
5. [Dynamics 365](https://www.capterra.com.au/software/157279/dynamics-365) — 4.4/5 (5851 reviews)

## Reviews

### "The Right Database Program for Us" — 4.0/5

> **Vicki** | *21 December 2017* | Management Consulting | Recommendation rating: 9.0/10
> 
> **Pros**: It's fairly easy to use and allows custom fields that are important to us. It's user friendly for our team.
> 
> **Cons**: There is not a 'read only' option, so team members who try to make edits or updates can mess things up.
> 
> We would love to have Highrise offer different permissions for different users, rather than the one-size-fits-all model. For instance, we'd like certain team members not allowed editing privileges, or certain team members to have limited editing permissions.

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### "Client management simplified" — 5.0/5

> **Natasha** | *17 September 2024* | Public Relations & Communications | Recommendation rating: 9.0/10
> 
> **Pros**: I like how easy it is to view email communications and client information in a portal the whole team can use.
> 
> **Cons**: I do not have any issues with the Highrise platform.

-----

### "Highrise is a great CRM with a clean design. Great for those who Salesforce is too complicated." — 4.0/5

> **Elizabeth** | *8 February 2018* | Recommendation rating: 8.0/10
> 
> **Pros**: Easy search, merging contacts. The best part is the ability to forward and bcc emails and have them go into highrise connected to the contact directly.
> 
> **Cons**: I've run into some problems with exporting lists of emails for marketing. Would like to be able to customize the export. Also would like a way to assign a task lists in bulk. Since they don't have that feature I have been forced to use third-party software.
> 
> Great CRM for managing contacts and notes.

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### "Recruiters for our company were in need of a collaborative CRM software for teams. Highrise fit\!" — 4.0/5

> **Steven** | *7 December 2017* | Religious Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: It's really pretty easy to get started and moving your recruiting team forward, and the flexible filters and tags make arranging what you want easy.&#13;&#10;Forming teams, passing info in, integrations with related software, importing and exporting are all very quick. Email integration with Google works perfectly\!
> 
> **Cons**: It's still being built and the language around Cases and Deals bear a single mode feel to them that could become more useful with additional ways of measuring what you are doing. Analysis is available for about 1 months time, but year on year is limited.
> 
> An easy to arrange setup that got us quickly started adding in our people and them adding in their contacts made us really happy. The email integration works amazingly so we can track contact interactions. Now we are picking up on connections with more contacts as we build a pipeline of interested engaged potential\!

-----

### "Highrise - Clunky software" — 2.0/5

> **Puneet** | *23 June 2019* | Entertainment | Recommendation rating: 1.0/10
> 
> **Pros**: Pros - &#10;- It has all the basic feature but then that cannot be counted as Pros
> 
> **Cons**: Cons&#10;- The parent company has stopped investing in this software. So, the product is old and clunky and no scope for improvement&#10;- The product doesn't have user-friendly/intuitive software&#10;- The customer service is only via email. So, not helpful at all.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/146703/highrise)

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