17 years helping Australian businesses
choose better software

What Is SendPulse?

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business.

SendPulse features include:
- bulk email and SMS service;
- sales pipeline automation;
- transactional emails;
- Facebook Messenger, Instagram, Telegram, WhatsApp chatbot builder, Live Chat;
- web push notification service;
- website builder;
- CRM system;
- online course builder and LMS.

SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes.

With SendPulse, you will get access to unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while our paid subscriptions start at just $9.85 per month.

Who Uses SendPulse?

Bloggers Retail E-commerce Tourism Banking Small and medium business EdTech IT

Where can SendPulse be deployed?

Cloud-based
On-premises

About the vendor

  • SendPulse
  • Located in Bernardsville, US
  • Founded in 2011

SendPulse support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Armenia, Australia, Austria, Azerbaijan and 51 others

Languages

English, French, Italian, Portuguese, Russian and 3 others

SendPulse pricing

Starting Price:

USD 8.00/month
  • No free trial
  • Yes, has free version

SendPulse has a free version and does not offer a free trial. SendPulse paid version starts at USD 8.00/month.

Pricing plans get a free trial

About the vendor

  • SendPulse
  • Located in Bernardsville, US
  • Founded in 2011

SendPulse support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Armenia, Australia, Austria, Azerbaijan and 51 others

Languages

English, French, Italian, Portuguese, Russian and 3 others

SendPulse videos and images

SendPulse Software - Drug&Drop Email Builder
SendPulse Software - Email Reports
SendPulse Software - Email Templates
SendPulse Software - Chatbot Builder
SendPulse Software - Website Builder
View 6 more
SendPulse video
SendPulse Software - Drug&Drop Email Builder
SendPulse Software - Email Reports
SendPulse Software - Email Templates
SendPulse Software - Chatbot Builder
SendPulse Software - Website Builder

Features of SendPulse

  • A/B Testing
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Autoresponders
  • CAN-SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Contact Management
  • Customer Segmentation
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Tracking
  • Event Triggered Actions
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Management
  • List Management
  • Marketing Automation
  • Message Personalization
  • Mobile Access
  • Mobile Optimization
  • Multi-Channel Marketing
  • Reporting/Analytics
  • Sales Pipeline Management
  • Simple Mail Transfer Protocol (SMTP)
  • Subscriber Management
  • Task Management
  • Template Management
  • Third-Party Integrations
  • WYSIWYG Editor
  • Web Notifications

Alternatives to SendPulse

Build Together. Send Smarter. The email solution for fast-moving teams.
Builderall is an all-in-one digital marketing platform with website builders, email marketing, and other tools to assist businesses.
Kommo is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
Twilio SendGrid is the leading cloud-based email delivery platform, trusted by the world's fastest-growing brands.
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers. Learn more about HubSpot CRM
Centralize o atendimento de seu cliente e acompanhe a produtividade da sua equipe por meio de dados e insights.
Manychat is a automated messaging software that helps brands grow by facilitating two-way conversations on social media and SMS.
We help small teams power big businesses with the must-have platform for intelligent marketing automation.
Twilio is a trusted and reliable partner for businesses looking to improve their communication capabilities.

Reviews of SendPulse

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.4
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Rodrigo
Rodrigo
Project Manager in Brazil
Verified LinkedIn User
Food & Beverages, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Great for less money!

5.0 last year

Pros:

Price and chatbot features are very good.

Cons:

Limited Whatsapp Business API on trial test.

Alternatives Considered: Take Blip and ChatGuru

Reasons for Choosing SendPulse: Botconversa doesn't use official Whatsapp API

Reasons for Switching to SendPulse: SendPulse price is much better than others.

Shivang
VP of Global Payor Relations in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Integrated email marketing made easy, swift, and seamless

5.0 last year

Comments: We started using SendPulse about a year ago when we were looking to build out our leads and marketing client list. It's been essential to our firm since then, mainly due to the high ability for us to customize nearly everything, from end to end. The experience in using this software has only gotten better over time.

Pros:

The A/B testing capabilities are something I highly value as a manager. Targeted messaging and push notifications enabled for leads are also an essential feature. Finally, I love how SendPulse allows us to promote special offers via push notifications to specific clients. The customizability of this platform is key.

Cons:

The chatbot builder is a fantastic feature, but there has been a bit of a learning curve in building it and using it.

Eburuche
ED in Nigeria
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Localize your Pricing

3.0 last year

Comments: Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing. In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service in Nigeria are SMEs. Your dollar conversion rates are killing. For example, last month I paid N37,400 only for $44 bill only for me to renew this month at N52,800 for same $44 with a N15,400 difference. This is ridiculous and unacceptable. CBN dollar rates is N780 but your rate is N1,200 with a N420 difference. Your exchange rate is more than that of the parallel market. You need be sensitive to localizing your pricing and experience or create models that will be country-specific. The experience in your pricing since 2023 has been very bad. Your price has been increasing astronomically and your customer service agents have no explanation. Yes, you will argue that your price in dollar is same but your exchange rate variation is high. I am supposed to be working on my project but I am here writing for the world to see and I will also report to the relevant authorities in Nigeria to check you out; if possible suspend your operations for now till you find a way out. Thank you.

Pros:

Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing.

Cons:

Sendpulse price variations with prevailing exchange rates is ridiculous especially in Nigeria.

Victor
Mr. in Argentina
E-Learning, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent Email Marketing Tool with Great Features and Analytics

5.0 last year

Comments: My overall experience with SendPulse has been positive, primarily due to its robust communication capabilities and impressive results. It stands as one of my favorite email marketing tools, thanks to its extensive set of features and powerful analytics tools that provide valuable insights.

Pros:

I really liked the user-friendly interface of SendPulse, making it incredibly easy to use. The customer support was exceptional, providing fast and efficient assistance whenever needed. Moreover, the software's affordability was a significant advantage, making it a great choice for small businesses or startups. I also appreciate that they frequently introduce new features and support educational events, which adds value to their services.

Cons:

One major drawback I experienced was the lack of a fraud protocol. I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle such situations. Additionally, I faced problems when my email campaign had more than 10 bounced emails, as they blocked my account and refused to offer any customer service. This was quite disappointing and affected my overall experience.

Humberto
CTO in Brazil
Legal Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Best Platform

5.0 last year

Comments: In general, we've always had good experiences with SendPulse, it's the quietest platform we use today, we almost never had problems throughout the almost 2 years we've been using it. It's very easy to use, easy to implement.

Pros:

Ease of use and email deliverability, it was the best among other options

Cons:

Difficulty to configure and sending files in emails

Alternatives Considered: SendGrid and Mailgun

Reasons for Switching to SendPulse: Price, ease of use, and email deliverability

María Fernanda
CEO in Colombia
E-Learning, Self Employed
Used the Software for: Free Trial
Reviewer Source

Mafe Jiménez | Owner of Mafe Jiménez

5.0 2 years ago

Comments: I am an entrepreneur who started her business online (I sell courses) and finding this all-in-one marketing platform was the best thing that happened to me.With the free plan I was able to do a lot of great things, now I started paying for the standard plan because my mailing list has grown.My experience so far with SendPulse has been great, it's an intuitive platform, you don't need to be a marketing expert to use it yourself.

Pros:

I love the following features:- Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that started your ouwn online business SendPulse is a great option for you.- Website and landing page.- Automations

Cons:

I can't find anything wrong with this platform.

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

endPulse is a Must-Have for Effective Marketing!

5.0 2 years ago

Pros:

SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage all your marketing campaigns in one place.The platform is user-friendly and offers plenty of customization options to create visually appealing and engaging campaigns.The customer support team is excellent and always available to assist with any questions or concerns.

Cons:

The pricing plans can be a bit confusing, especially for users who are just starting and may not know which features they need.The reporting and analytics could be more detailed and customizable to provide deeper insights into campaign performance.

Sunitha
Sunitha
NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR in France
Verified LinkedIn User
Program Development, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

SendPulse review

4.0 2 years ago

Pros:

I appreciated SendPulse's comprehensive marketing platform that enabled me to manage my email, SMS and web push campaigns in one place. This made it effortless to stay on top of my marketing and guarantee smooth operation. Furthermore, the platform was user-friendly and came with helpful tutorials and support. I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it simpler to optimize campaigns and tailor content for maximum impact. Lastly, the pricing plans were very economical, making it a great option for businesses of all sizes.

Cons:

No, for now i dont have any problem for using sendpulse

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great

5.0 2 years ago

Pros:

it si really simple to get used to the platform and to begin to use it

Cons:

modular pricing seem to be like paying for extra all the time

Verified Reviewer
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Cool features

4.0 2 years ago

Pros:

Localized price is very affordable compared to others

Cons:

lack of documentation or SDK for React/Typescript

Chilem
trade manager in Hong Kong
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

A worthy EDM serive for you to try

5.0 3 years ago

Comments: thought some small thing I think it need to improved, this is very great platform and worthy a trial

Pros:

the EDM marketing is very helpful to our trade business, it helps me to deliver my company news feed to all our customers timely and of course fully customer covered. I am sure anyone in trade marketing needs such a Sendpulse service.

Cons:

I think more integations API should be developed, and give more help on this. also I think email verification number limits should be enlarged. such as My plan is for 5000 subscribers, but I can only verify 100 contact list on the standard plan, I think it would be better enlarge this number to 500, that will be more helpful

Alternatives Considered: Mailchimp

Reasons for Choosing SendPulse: Mailchimp is too strice and critical for user, not friendly enough to me

Switched From: Mailchimp

Reasons for Switching to SendPulse: it is more easy to use.

Verified Reviewer
Verified LinkedIn User
Food Production, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

The All-in-One Marketing Platform

4.0 2 years ago

Comments: Overall, I am happy with SendPulse and would recommend it to others.

Pros:

I like how SendPulse has a lot of features for marketing automation and email marketing. I also like the user interface and how easy it is to use.

Cons:

I don't like how there is no phone support and the live chat can be slow at times.

João
Institutional Communication Coordinator in Brazil
Civic & Social Organization, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Worth it

5.0 2 years ago

Comments: SendPulse has met my expectations and those of my organization. We intend to keep the service active, especially with the improvements that are coming with the possibility of integration with ChatGPT.

Pros:

The possibility of creating streams of questions and answers that help me to respond to Internet users who come into contact through social networks.

Cons:

It is not as easy as it is supposed to be. I already had some problems for changing important configurations

Nicolas
PM in Argentina
E-Learning, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

A great experience

4.0 2 years ago

Comments: I used Whatsapp for an education CRM to help students using Whatsapp.It worked well for what we were looking to do.

Pros:

It's really easy to set up bots and communication workflows.

Cons:

There are some settings that are hard to reach, and support is limited

Andre Luiz
CEO in Brazil
Law Practice, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Incredibly grateful.

5.0 last year

Comments: The platform is dynamic, easy to use, practical and I got everything I was looking for at a great value

Pros:

I was impressed at the ease of using the platform.

Cons:

I had some difficulty with customer support

Alan
Terapeuta in Brazil
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Great Tool

5.0 2 years ago

Comments: It is amazing tool to save time and improve efficiency

Pros:

It is a complete set of marketing automation

Cons:

none. this tool for my necessity is enough

Saulo
Maneger in Brazil
Entertainment, Self Employed
Used the Software for: 6-12 months
Reviewer Source

the best tool i found

5.0 2 years ago

Comments: I only use it for sending emails and email campaigns, and I love it. Delivery is great, reports are simple but accurate. It was really the best value for money I found.

Pros:

email management is amazing, easy to use and understand.

Cons:

não sei dizer. realmente, para a minha necessidade, não tive problemas.

Paul
CEO in Peru
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

they do not clearly communicate the changes, it smells like a scam

3.0 2 years ago

Comments: I think it can improve

Pros:

It seems to me an acceptable service, not very ergonomic but acceptable

Cons:

I have worked on the platform and it seems comfortable to me, but they have made last-minute changes and they have not published or notified by email, I am still waiting for answers from a person in charge

Alternatives Considered: WhatsApp HubSpot Automation

Rui
Doctor - CEO in Brazil
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Marketing automation for medical office

5.0 2 years ago

Comments: Excellent

Pros:

WhatsApp Bot and easy of implementation.

Cons:

On big plan that cover the most important features with a discount.

Hugo
Gerente Marketing in Peru
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Good CRM platform

3.0 2 years ago

Pros:

Easy to use, have chat bots that help in management and keep leads

Cons:

There are not mobile version in CRM and it's nessesary for our business to have it

Luis
CEO in Mexico
Cosmetics, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

excellent

5.0 2 years ago

Comments: everything its been great, hope the platform continues for a long time

Pros:

easy to use, easy to add new contacts, very recommended.

Cons:

I feel its getting more expensive and in comparison with other its a bit expensive.

Juan Daniel
Founder in Colombia
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great tool to our email marketing campains

5.0 2 years ago

Pros:

I think the platform is the best thing in Sendpulse

Cons:

I think the price can be better, so i'm not agree

Marcelo
CEO in Brazil
Commercial Real Estate, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

I increase 157% my revenue just send sms in bulk with SendPulse, every businessman need to try

5.0 2 years ago

Comments: very good

Pros:

Dont think just try and see the result by it self

Cons:

tool, it can be more afordable and have a free tryal

Piyush
Piyush
Owner in India
Verified LinkedIn User
Cosmetics, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

The best Whatsapp Chatbot Service Provider

5.0 2 years ago

Pros:

It's whatsapp chatbot service is very usefull for me. It increases my business as I implemented it's API with my CRM & now It worth me.

Cons:

for Sendpulse We don't think any cons but one more thing they should improve is to give some whatsapp hatbot template for catalogs.

Kevin
Kevin
Computer Programmer in US
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Send Pulse: Email Marketing made easy

5.0 2 years ago

Comments: I really like the app and it got me by for quite some time. There is no drag and drop builder like most never platforms so I've already moved on to a new product.

Pros:

I really liked using Send Pulse for my email marketing. They have a generous free tier so you can easily get started and use it for quite sometime before having to pay for it. The HTML editor is good and I can easily create custom templates and it is easy to add an unsubscribe button. The product has great domain options to brand your emails, easy to hookup your domains, and manage your email templates.

Cons:

I am not to happy about the transactional mail services requiring a double opt-in to get approved. Sometimes informational emails are sent when you signup for services. They couldn't approve it even though it's assumed the opt-in is when you signup for an account and check a box to opt-in. Other services like mail gun allow you to have a single opt-in then automatic opt-out system. It's way easier and I would use another product for transactional emails.