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What Is SendPulse?
SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business.
SendPulse features include:
- bulk email and SMS service;
- sales pipeline automation;
- transactional emails;
- Facebook Messenger, Instagram, Telegram, WhatsApp chatbot builder, Live Chat;
- web push notification service;
- website builder;
- CRM system;
- online course builder and LMS.
SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes.
With SendPulse, you will get access to unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while our paid subscriptions start at just $9.85 per month.
Who Uses SendPulse?
Bloggers Retail E-commerce Tourism Banking Small and medium business EdTech IT
Where can SendPulse be deployed?
About the vendor
- SendPulse
- Located in Bernardsville, US
- Founded in 2011
SendPulse support
- Phone Support
- 24/7 (Live rep)
- Chat
SendPulse pricing
Starting Price:
- No free trial
- Yes, has free version
SendPulse has a free version and does not offer a free trial. SendPulse paid version starts at USD 8.00/month.
Pricing plans get a free trialAbout the vendor
- SendPulse
- Located in Bernardsville, US
- Founded in 2011
SendPulse support
- Phone Support
- 24/7 (Live rep)
- Chat
SendPulse videos and images
Features of SendPulse
Reviews of SendPulse
Great for less money!
Pros:
Price and chatbot features are very good.
Cons:
Limited Whatsapp Business API on trial test.
Alternatives Considered: Take Blip and ChatGuru
Reasons for Choosing SendPulse: Botconversa doesn't use official Whatsapp API
Reasons for Switching to SendPulse: SendPulse price is much better than others.
Integrated email marketing made easy, swift, and seamless
Comments: We started using SendPulse about a year ago when we were looking to build out our leads and marketing client list. It's been essential to our firm since then, mainly due to the high ability for us to customize nearly everything, from end to end. The experience in using this software has only gotten better over time.
Pros:
The A/B testing capabilities are something I highly value as a manager. Targeted messaging and push notifications enabled for leads are also an essential feature. Finally, I love how SendPulse allows us to promote special offers via push notifications to specific clients. The customizability of this platform is key.
Cons:
The chatbot builder is a fantastic feature, but there has been a bit of a learning curve in building it and using it.
Localize your Pricing
Comments: Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing. In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service in Nigeria are SMEs. Your dollar conversion rates are killing. For example, last month I paid N37,400 only for $44 bill only for me to renew this month at N52,800 for same $44 with a N15,400 difference. This is ridiculous and unacceptable. CBN dollar rates is N780 but your rate is N1,200 with a N420 difference. Your exchange rate is more than that of the parallel market. You need be sensitive to localizing your pricing and experience or create models that will be country-specific. The experience in your pricing since 2023 has been very bad. Your price has been increasing astronomically and your customer service agents have no explanation. Yes, you will argue that your price in dollar is same but your exchange rate variation is high. I am supposed to be working on my project but I am here writing for the world to see and I will also report to the relevant authorities in Nigeria to check you out; if possible suspend your operations for now till you find a way out. Thank you.
Pros:
Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing.
Cons:
Sendpulse price variations with prevailing exchange rates is ridiculous especially in Nigeria.
Excellent Email Marketing Tool with Great Features and Analytics
Comments: My overall experience with SendPulse has been positive, primarily due to its robust communication capabilities and impressive results. It stands as one of my favorite email marketing tools, thanks to its extensive set of features and powerful analytics tools that provide valuable insights.
Pros:
I really liked the user-friendly interface of SendPulse, making it incredibly easy to use. The customer support was exceptional, providing fast and efficient assistance whenever needed. Moreover, the software's affordability was a significant advantage, making it a great choice for small businesses or startups. I also appreciate that they frequently introduce new features and support educational events, which adds value to their services.
Cons:
One major drawback I experienced was the lack of a fraud protocol. I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle such situations. Additionally, I faced problems when my email campaign had more than 10 bounced emails, as they blocked my account and refused to offer any customer service. This was quite disappointing and affected my overall experience.
Best Platform
Comments: In general, we've always had good experiences with SendPulse, it's the quietest platform we use today, we almost never had problems throughout the almost 2 years we've been using it. It's very easy to use, easy to implement.
Pros:
Ease of use and email deliverability, it was the best among other options
Cons:
Difficulty to configure and sending files in emails
Alternatives Considered: SendGrid and Mailgun
Reasons for Switching to SendPulse: Price, ease of use, and email deliverability
Mafe Jiménez | Owner of Mafe Jiménez
Comments: I am an entrepreneur who started her business online (I sell courses) and finding this all-in-one marketing platform was the best thing that happened to me.With the free plan I was able to do a lot of great things, now I started paying for the standard plan because my mailing list has grown.My experience so far with SendPulse has been great, it's an intuitive platform, you don't need to be a marketing expert to use it yourself.
Pros:
I love the following features:- Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that started your ouwn online business SendPulse is a great option for you.- Website and landing page.- Automations
Cons:
I can't find anything wrong with this platform.
endPulse is a Must-Have for Effective Marketing!
Pros:
SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage all your marketing campaigns in one place.The platform is user-friendly and offers plenty of customization options to create visually appealing and engaging campaigns.The customer support team is excellent and always available to assist with any questions or concerns.
Cons:
The pricing plans can be a bit confusing, especially for users who are just starting and may not know which features they need.The reporting and analytics could be more detailed and customizable to provide deeper insights into campaign performance.
SendPulse review
Pros:
I appreciated SendPulse's comprehensive marketing platform that enabled me to manage my email, SMS and web push campaigns in one place. This made it effortless to stay on top of my marketing and guarantee smooth operation. Furthermore, the platform was user-friendly and came with helpful tutorials and support. I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it simpler to optimize campaigns and tailor content for maximum impact. Lastly, the pricing plans were very economical, making it a great option for businesses of all sizes.
Cons:
No, for now i dont have any problem for using sendpulse
Great
Pros:
it si really simple to get used to the platform and to begin to use it
Cons:
modular pricing seem to be like paying for extra all the time
Cool features
Pros:
Localized price is very affordable compared to others
Cons:
lack of documentation or SDK for React/Typescript
A worthy EDM serive for you to try
Comments: thought some small thing I think it need to improved, this is very great platform and worthy a trial
Pros:
the EDM marketing is very helpful to our trade business, it helps me to deliver my company news feed to all our customers timely and of course fully customer covered. I am sure anyone in trade marketing needs such a Sendpulse service.
Cons:
I think more integations API should be developed, and give more help on this. also I think email verification number limits should be enlarged. such as My plan is for 5000 subscribers, but I can only verify 100 contact list on the standard plan, I think it would be better enlarge this number to 500, that will be more helpful
Alternatives Considered: Mailchimp
Reasons for Choosing SendPulse: Mailchimp is too strice and critical for user, not friendly enough to me
Switched From: Mailchimp
Reasons for Switching to SendPulse: it is more easy to use.
The All-in-One Marketing Platform
Comments: Overall, I am happy with SendPulse and would recommend it to others.
Pros:
I like how SendPulse has a lot of features for marketing automation and email marketing. I also like the user interface and how easy it is to use.
Cons:
I don't like how there is no phone support and the live chat can be slow at times.
Worth it
Comments: SendPulse has met my expectations and those of my organization. We intend to keep the service active, especially with the improvements that are coming with the possibility of integration with ChatGPT.
Pros:
The possibility of creating streams of questions and answers that help me to respond to Internet users who come into contact through social networks.
Cons:
It is not as easy as it is supposed to be. I already had some problems for changing important configurations
A great experience
Comments: I used Whatsapp for an education CRM to help students using Whatsapp.It worked well for what we were looking to do.
Pros:
It's really easy to set up bots and communication workflows.
Cons:
There are some settings that are hard to reach, and support is limited
Incredibly grateful.
Comments: The platform is dynamic, easy to use, practical and I got everything I was looking for at a great value
Pros:
I was impressed at the ease of using the platform.
Cons:
I had some difficulty with customer support
Great Tool
Comments: It is amazing tool to save time and improve efficiency
Pros:
It is a complete set of marketing automation
Cons:
none. this tool for my necessity is enough
the best tool i found
Comments: I only use it for sending emails and email campaigns, and I love it. Delivery is great, reports are simple but accurate. It was really the best value for money I found.
Pros:
email management is amazing, easy to use and understand.
Cons:
não sei dizer. realmente, para a minha necessidade, não tive problemas.
they do not clearly communicate the changes, it smells like a scam
Comments: I think it can improve
Pros:
It seems to me an acceptable service, not very ergonomic but acceptable
Cons:
I have worked on the platform and it seems comfortable to me, but they have made last-minute changes and they have not published or notified by email, I am still waiting for answers from a person in charge
Alternatives Considered: WhatsApp HubSpot Automation
Marketing automation for medical office
Comments: Excellent
Pros:
WhatsApp Bot and easy of implementation.
Cons:
On big plan that cover the most important features with a discount.
Good CRM platform
Pros:
Easy to use, have chat bots that help in management and keep leads
Cons:
There are not mobile version in CRM and it's nessesary for our business to have it
excellent
Comments: everything its been great, hope the platform continues for a long time
Pros:
easy to use, easy to add new contacts, very recommended.
Cons:
I feel its getting more expensive and in comparison with other its a bit expensive.
Great tool to our email marketing campains
Pros:
I think the platform is the best thing in Sendpulse
Cons:
I think the price can be better, so i'm not agree
I increase 157% my revenue just send sms in bulk with SendPulse, every businessman need to try
Comments: very good
Pros:
Dont think just try and see the result by it self
Cons:
tool, it can be more afordable and have a free tryal
The best Whatsapp Chatbot Service Provider
Pros:
It's whatsapp chatbot service is very usefull for me. It increases my business as I implemented it's API with my CRM & now It worth me.
Cons:
for Sendpulse We don't think any cons but one more thing they should improve is to give some whatsapp hatbot template for catalogs.
Send Pulse: Email Marketing made easy
Comments: I really like the app and it got me by for quite some time. There is no drag and drop builder like most never platforms so I've already moved on to a new product.
Pros:
I really liked using Send Pulse for my email marketing. They have a generous free tier so you can easily get started and use it for quite sometime before having to pay for it. The HTML editor is good and I can easily create custom templates and it is easy to add an unsubscribe button. The product has great domain options to brand your emails, easy to hookup your domains, and manage your email templates.
Cons:
I am not to happy about the transactional mail services requiring a double opt-in to get approved. Sometimes informational emails are sent when you signup for services. They couldn't approve it even though it's assumed the opt-in is when you signup for an account and check a box to opt-in. Other services like mail gun allow you to have a single opt-in then automatic opt-out system. It's way easier and I would use another product for transactional emails.