Who Uses Lucidchart?

Lucidchart makes it easy for anyone to visualize a complex idea, process, or system!

What Is Lucidchart?

Our online diagramming application makes it easy to create and share professional diagrams.

From system design, to brainstorming, to project management, we support all of your communication and collaboration needs. Thats why millions of users choose Lucidchart.

Lucidchart Details

Lucid Software

https://www.lucidchart.com

Founded 2010

Lucidchart Pricing Overview

Lucidchart starts at USD 7.95/month. Lucidchart has a free version and offers free trial. See additional pricing details for Lucidchart below.

Starting Price

USD 7.95/month
See pricing details

Free Version

Yes

Free Trial

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Webinars

Documentation

Support

Business Hours

Online

Lucidchart Features

Business Process Management Software
Access Controls/Permissions
Alerts/Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Designing
Visual Workflow Management
Collaboration
Data Import/Export
Drag & Drop
Flowchart
Mind Map
Organizational Charting
Templates
Collaboration
Diagramming
Drag & Drop
Organizational Charting
Process Mapping
Revision Management
Templates
Text to Chart
Brainstorming
Flowchart
Presentation Tools
Project Planning
Publishing / Sharing
Templates
Collaboration
Data Import/Export
Drag & Drop
Interactive Elements
Photos / Images
Publishing / Sharing
Revision History
Templates
Collaboration
Desktop Interface
Drag & Drop
Feedback Management
Interactive Elements
Mobile Interface
Mockup Creation
Page Linking
Presentation Tools
Prototype Creation
Revision History
Screen Capture
Wireframe Creation

Lucidchart Reviews

Showing 5 of 1,074 reviews

Overall
4.5/5
Ease of Use
4.4/5
Customer Service
4.3/5
Features
4.4/5
Value for Money
4.4/5

Lucidchart is a great option to create just about any diagram you need for game design!

Reviewed on 10/04/2019
Lee K.
CEO
Computer Games, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: In my game development business, I need a variety of different charts and diagrams. I have never had a need to find another way to make a chart that I couldn’t make with Lucidchart. I can even use it to lay out massive maps for level development. I personally have never run out of available map space and I can make some pretty big levels. It is a great system for doing this because it even can handle building layouts and interiors as it has little furniture graphics that you can drag and drop to build out the level with visual content. For game design and development it is a must have tool in your arsenal.

Pros: Pros First, let me say that it is the first diagram and flow chart system I have ever used but that is only because I have never needed another. Lucidchart has a huge selection of pre-made templates for different projects from flowcharts to floorplans and everything in between. It’s drag and drop interface allow for easy custom charts or modification of the premade templates. With the reasonable price plans available (including a FREE Plan) there is an option for you to get your own online storage which is great to keep all your charts and diagrams available online to access in a pinch, but if you need a chart or diagram download there are many different download options available including one of my personal favorites the .png format. It’s worth mentioning that if you’re a student there is a free upgraded account you can get.

Cons: Cons If you don’t upgrade to a paid account you will not get much space to save documents but this isn’t an issue if you just download them all, but again you won’t have access to them at that point. Additionally, the site is slow loading the first time you log in but it’s not too bad.

Great solution for Architectural diagrams

Reviewed on 06/02/2020
Miguel M.
Sr. Product Innovations Manager
Electrical/Electronic Manufacturing, 10,001+ Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
3/5
Ease of Use
3/5
Features & Functionality
4/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We were looking for a tool that we can use to communicate our Architectural diagrams, and that would integrate with Confluence. Their support and training when we implemented the solution was excellent.

Pros: The integration with Confluence/Atlassian is straightforward. We do all our ERD in Lucidchart, and I used to create internal and external presentations. In my job, I have to present complex problems and sophisticated solutions to our dev teams and our senior team. Lucidchart helps me communicate those complex problems and ideas to solve them.

Cons: The library is extensive for developers that need to prepare ERDs or architectural diagrams. However, the library is limited for themes outside software development. The integration with PowerPoint is not as straightforward as I expected. And their online help is very extensive, but I find my self not able to find the articles that solve my questions.

Customer support "empowers" users by not offering customer support.

Reviewed on 29/10/2019
Liz W.
Founder & Co-CEO
Food Production, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: GetApp
4/5
Overall
3/5
Ease of Use
3/5
Features & Functionality
1/5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The templates can be very helpful. The software itself is a little clunky but fairly easy to use.

Cons: The complete lack of customer support. So frustrating when you have an issue and have no options for help except scouring the help center for the answer. Ugh. Apparently, Lucidchart has been able to maintain the same number of support staff as they have scaled since they "empower" their users to solve the issues on their own. :(

Its a very easy to use tool with some great assets but lacks some integration

Reviewed on 07/09/2017
Paul A.
Digital Data Manager
Automotive, 10,001+ Employees
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
4/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Simple visions of complexity

Pros: This is a staple of my workload to plot process, data and system flows.. have also used for office relocation designs a little

Cons: This would be great if it integrated into other engines like BPM's but understand that this is particularly difficult to do especially these tend to have their own similar designers

What a GEM

Reviewed on 13/11/2019
Verified Reviewer
Director of Marketing
Health, Wellness & Fitness, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: GetApp
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Love it. I use to use it in my previous job as a project manager to help visualize processes to customers and team members. I've used it now to create visual representations of processes and customer journeys and I love it.

Pros: Creating workflows, swim lanes, customer journeys and graphic charts have never been easier. They offer templates that makes it easy to plug in your information, make a few edits, and share with a team!

Cons: Sometimes the arrows from one action box to the next get a bit wonky and crazy. Not the end of the world, but slightly annoying sometimes.