Who Uses This Software?

Our target market is owners/managers of cemeteries and/or crematoria. We have three packages 'Basic', 'Pro' and 'Enterprise' depending on customer requirements.

Average Ratings

15 reviews
  • Overall 4.7/5
  • Ease of Use 4.7/5
  • Customer Service 5/5
  • Features 4.6/5
  • Value for Money 4.8/5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Plotbox
  • https://www.plotbox.io
  • Founded 2011

About Plotbox Cemetery Solutions

PlotBox is a cloud based deathcare management solution that facilitates crematoria
and cemeteries in operating to world class standards. Pull everything you need from your bookings diary, funeral director portal, finance, memorial safety inspections and mapping all into ONE place, saving you time, money and reducing risk.

Problems that have traditionally been difficult to solve, are now possible to solve with ease and speed.

Plotbox Cemetery Solutions Features

  • Accounting Management
  • Document Management
  • Grave Search
  • Image Storage
  • Lot Mapping
  • Records Management
  • Work Order Management
  • Cemetery Management
  • Cremation Management
  • Financial Reporting
  • Merchandising
  • Pre-Need Management

Plotbox Cemetery Solutions Most Helpful Reviews

It's incredible what this team has put together on one, cloud based, cemetery software solution.

Reviewed on 23/06/2017
David M.
President
13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Incredible time saver! Less time meeting with families, recording records, researching historical information. In short... makes our job so much easier... and saves money.

Pros: *Mapping: Unlike any other mapping on the market. Uses your REAL aerial photo to use for mapping. Makes it so much easier for customers to find graves. *Document retention: Scan/attached relevant current and historical documentation to any transaction, burial, deed, or transfer record. Never go looking for it again. It's always attached for a quick review or question. *Cloud Based: PlotBox team handles all updates, backups, and IT. I'm a cemetery professional not an IT professional. Also, I can jump on PlotBox from home and assist staff that is in the office working with a family should they need my assistance. *Deed History: When plot transfers happen, PlotBox tracks all previous transactions and links them all together for a full view of the history of each plot (with all documentation) at your finger tips. *Permits: I can track all work being done in my cemetery from our own work, to all work done by outside contractors, and outside memorial companies. If a question arrises later, we have all documents, authorizations, and memorial spec drawings, all in one place for review at any time in the future. *Images: PlotBox allows you to attach images to plot records, interment records, etc., so you have a complete view of what is out on the grave, crypt, or niche, without leaving the office! *Aggregation of information: Bringing it all together.. Open up a decedent record and - BOOM there is everything related to that burial - linked and accessible!

Cons: Some minor features are still being cleaned up; however, the PlotBox team is constantly improving and upgrading the product. They take feedback well and institute fixes in a timely manner when a glitch is uncovered, which is rare.

Vendor Response

by Plotbox on 23/06/2017

Dave, thank you for your review. It has been an absolute pleasure to be your technology partner for Park View Cemetery. We love the ideas - keep them coming!

Unbelievable customer support!

Reviewed on 29/06/2017
Margaret S.
Officer
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The user friendly data entry is a plus for our team. We can enter the data, print a copy for the customer and have the contract completed in a matter of minutes. My Director of Operations, and I would prefer to be sitting in front of a customer instead of being bogged down with paperwork.

Pros: Plotbox continues to change and update periodically to make the software better. The team listens and acts promptly to the request. The software can be customized for a particular need and is completed by the Plotbox team in a timely manner. I can always get an answer without waiting days!

Cons: Entry of the date gets me. I seem to forget to enter the year 1st. Also I prefer the system to save automatically a draft of my work in case I am interrupted and fail to do so prior to leaving my office. Not much to report here.

Vendor Response

by Plotbox on 30/06/2017

Margaret, it has been an absolute pleasure for our team to work with yourself and Charlie over the last couple of years. Thank you.

PlotBox Cemetery Management software review

Reviewed on 24/12/2019
Juan carlos O.
Community Investments and Cemeteries Manager
Government Administration, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall this is system is a major improvement from our previous software in its functionality and ease of use. We are still early in our use of the system and working out some kinks but the Plotbox team is responsive to our requests and actively working to fix issues. We have had to change some of our processes but overall it hasn’t created unmanageable change in our operations. We are looking forward to further integrating the software into operations.

Pros: • Plotbox has allowed us to digitize many of our previously handwritten processes, reducing the need for multiple points of data entry and reducing the chance for error.
• The modules are fairly easy to use to quickly find information about a plot or burial. Information is easy to update and add to.
• The creation of contracts and deeds by the software is quick and simple.
• Cloud based software allows cemetery coordinators to complete sales at our remote cemeteries.
• The mapping module is robust and easy to use. It provides a good overview of the cemeteries.

Cons: • Some of the processes can be confusing and cumbersome. Having a central point to enter all relevant burial or plot sale information would be ideal, rather than having to enter different pieces of information in multiple modules.
• Our previous system was able to capture just the year, month or day, because Plotbox doesn’t allow this we lost a lot of important digital information that will have to be recreated and altered.
• There are a lot of unused fields, making it easy to miss necessary fields we use in the clutter. A streamlined version would be ideal.

Burial administration for the 21st century

Reviewed on 18/12/2019
Tracey J.
Cemetery Manager
Environmental Services, 201-500 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall we have found the experience with Plotbox to be exceptional, from the set up to the go live system that we now have in place. As an organisation we are amazed at how the system has transformed the way we work and the service we can now provide to our customers, we cannot fault Plotbox and would recommend it to anyone thinking of either starting a new burial admin system or to someone switching from a current system.

Pros: Burial records, pictures and locations of graves at your fingertips, even when you are not in the office environment. A product that can be shared with our cemetery users, such as customers for mapping and funeral directors for diary access. A great online support package from Plotbox means queries are answered instantly. The support provided during the set up process was excellent. The efficiency of the system has meant the time we used to take to complete a process as been halved and therefore we are able to provide a more streamline service to our customers.

Cons: We have had no problems with the software at all. You of course get teething problems with any new system but these are always rectified as soon as they can be by Plotbox. Most of the teething problems were with data that we supplied so not a Plotbox issue.

The PlotBox team is amazing, responsive, and attentive to our needs. Highly recommended!

Reviewed on 29/01/2018
Lynn G.
President
Individual & Family Services, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We started benefiting from the data mapping on day 1. Now we have installed a PlotBox station in the lobby of our cemetery to use with families as they come into our office searching for loved one's graves.

Pros: A very smart choice for us to modernize our cemetery - PlotBox goes way beyond digital mapping with a real eye toward the future sustainability of cemeteries and memorial gardens.

Cons: It takes time to fully adopt the extensive functionality of PlotBox. You'll want to take your time to learn the many facets of this cutting-edge software. Fortunately, PlotBox walks you through one step at a time. You'll be up and running before long - and continuing to uncover more gems that will assist your cemetery staff.

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