Recapture

by Recapture

5 / 5 7 reviews
Recapture

Who Uses This Software?

We serve small to medium sized online stores who run on the Magento or Shopify platform. Works best with stores making at least $5-10K/month up to $20M a year.

Average Ratings

7 reviews
  • Overall 5 / 5
  • Ease of Use 5 / 5
  • Customer Service 5 / 5
  • Features 5 / 5
  • Value for Money 5 / 5

Product Details

  • Starting Price $49/month
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Documentation
  • Support Business Hours

Vendor Details

  • Recapture
  • http://www.recapture.io
  • Founded 2015

About Recapture

Recover abandoned carts, send review reminders, re-engage lost customers with winbacks, grow your email list without hassle. 5 minute setup. Over $65,000,000 recovered for stores like yours. Compatible with Shopify, Magento 1 and Magento 2. Amazing customer support. Free trial. High ROI. Easy to use for non-technical owners.

Recapture Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Mobile Commerce
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor
  • Catalog Management
  • Channel Management
  • Data Synchronization
  • Email Marketing
  • Inventory Management
  • Marketplace Integration
  • Mobile Commerce
  • Order Management
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Social Commerce
  • Abandoned Cart Saver
  • Catalog Management
  • Credit Card Processing
  • Discount / Coupon Management
  • Inventory Control
  • Product Configurator
  • Product Ratings / Reviews
  • Refund Management
  • Returns Management
  • Shipping Management
  • Tax Management
  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates

Recapture Most Helpful Reviews

Fast and easy to set up. Works better than others I tried.

Reviewed on 25/06/2018
Founder
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: First, I got a 10% boost in revenue the first month. Second, I didn't have to waste time doing a lot of complicated setup to get it working. Basically, it just works in the background and adds to my monthly sales because it brings people back to the site to finish their orders.

Pros: First of all, I LOVED how easy it was to set up and use. I've used similar tools before but they took a lot of fine tuning and setup. Recapture was so much easier. Second, I saw a 10% boost in revenue the first month. Third, the live cart feed is awesome. I know it's not good for my productivity to be watching it, but I do it anyway when I want to see in realtime what's going on. Sometimes, it gives me ideas of what to change or when I might want to make a special offer to someone. Fourth, pricing is based on emails sent. (note that this is also a con because it makes pricing confusing)

Cons: The pricing was a little confusing at first. It's a little hard to know in advance how the number of emails sent map back to recovered revenue, which indicates how much you pay for the product. There are ranges of recovered revenue on their pricing page for guidance but until you start using the software, it's still a bit fuzzy because every store is going to have different average order sizes. That said, you can get started for free and it's cheaper & better than most of the alternatives that I tried.

The Best Abandoned Cart Platform We Have Used.

Reviewed on 28/06/2018
Hanwey S.
President
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: automated cart abandonment software.

Pros: The live cart view gives you a good visual overview of your shopping cart in real time. This helps our Order Processing team prepare for incoming orders. The ability to provide custom messaging to the abandon cart email is great when we want to provide higher/lower discount incentives based on order value. Very easy to read analytics on the dashboard gives you a good idea of best sellers and your campaign success. Lastly, and most importantly, customer support is top notch. Quick responses to queries, quick resolution to cases and an open ear to new suggestions. We have been with recapture for a few years and will continue to work with them.

Cons: The mobile site was lacking in functionality but has been resolved. Would also like to see integration into CRM platforms.

Read More Reviews