What Is User.com?
User.com is an all-in-one marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers.
Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place.
Interested in Marketing Automation? Get a free 14 day trial with no upfront payment
Who Uses User.com?
A Marketing Automation solution that helps Small businesses, Startups, Enterprises, Agencies, and more automate and manage users across an omni-marketing dashboard.
Where can User.com be deployed?
Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- by User.com
- Located in Warsaw, Poland
- Founded in 2015
- Phone Support
- Chat
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About the vendor
- by User.com
- Located in Warsaw, Poland
- Founded in 2015
- Phone Support
- Chat
User.com videos and images
Compare User.com pricing with similar products
Starting price
N/A
USD 38.00/month
USD 20.00/month
USD 50.00/month
Free Version
Free Version
Yes
Free Version
No
Free Version
No
Free Version
Yes
Free Trial
Free Trial
Yes
Free Trial
Yes
Free Trial
Yes
Free Trial
Yes
Features of User.com
Account Based Marketing Software
- AI/Machine Learning
- Activity Dashboard
- Alerts/Notifications
- Behavior Tracking
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Communication Management
- Contact Database
- Contact Management
- Content Creation
- Content Delivery
- Data Synchronization
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Marketing Automation
- Multi-Channel Communication
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Prioritization
- Real Time Data
- Reporting/Analytics
- Search/Filter
- Segmentation
- Target Account Identification
- Third Party Integrations
- Trend Analysis
All-in-One Marketing Platform Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Analytics/ROI Tracking
- Automated Scheduling
- Behavior Analytics
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Content Management
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Journey Mapping
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Templates
- Customization
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Marketing
- Email Templates
- Engagement Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- List Management
- Live Chat
- Marketing Automation
- Mass Texting
- Monitoring
- Multi-Channel Marketing
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Third Party Integrations
- Website Analytics
- Workflow Management
Appointment Scheduling Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Employee Management
- Event Calendar
- Event Scheduling
- Group Scheduling
- Mobile Access
- Multi-Location
- Online Booking
- Online Payments
- Real Time Notifications
- Real Time Reporting
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Room Booking
- SMS Messaging
- Scheduling
- Social Media Integration
- Third Party Integrations
- Website Integration
CRM Software
- API
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Forecasting
- Interaction Tracking
- Internal Chat Integration
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Opportunity Management
- Pipeline Management
- Projections
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
- Third Party Integrations
- Workflow Management
CRM for Small Businesses
- Business Card/Badge Scanning
- Calendar/Reminder System
- Contact Management
- Document Storage
- Email Management
- For Small Businesses
- Forecasting
- Interaction Tracking
- Lead Management
- Lead Qualification
- Live Chat
- Marketing Automation
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
Call Centre Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Center Management
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customizable Reports
- Email Management
- IVR / Voice Recognition
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Predictive Dialer
- Progressive Dialer
- Queue Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Third Party Integrations
- Voice Mail
- Workflow Management
Contact Centre Software
- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer History
- Customizable Reports
- Data Import/Export
- Email Management
- IVR / Voice Recognition
- Interaction Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Predictive Dialer
- Quality Management
- Queue Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Third Party Integrations
- Voice Mail
- Workforce Management
Contact Management Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Batch Processing
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Collaboration Tools
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Opportunity Management
- Pipeline Management
- Pipeline Reports
- Prospecting Tools
- Reminders
- Reporting & Statistics
- Role-Based Permissions
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Search/Filter
- Segmentation
- Shared Contacts
- Social Media Integration
- Tagging
- Task Management
- Template Management
- Third Party Integrations
- Workflow Management
Conversational AI Platforms
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts / Escalation
- Auto-Responders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Drag & Drop
- Email Management
- Engagement Tracking
- Feedback Management
- For Developers
- Intent Recognition
- Knowledge Base Management
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Pre-Configured Bot
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Surveys & Feedback
- Third Party Integrations
- Visual Analytics
- Workflow Management
Customer Engagement Software
- AB Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Behavior Tracking
- CRM
- Campaign Analytics
- Campaign Management
- Chat/Messaging
- Churn Management
- Communication Management
- Community Management
- Content Creation
- Content Management
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Gamification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Third Party Integrations
- Video Support
- Visual Analytics
- Widgets
- Workflow Management
Customer Service Software
- API
- Activity Tracking
- Alerts / Escalation
- Appointment Management
- Auto-Responders
- Calendar Management
- Call Center Management
- Call Routing
- Communication Management
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customisable Forms
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Email Management
- Employee Management
- Engagement Tracking
- Event Triggered Actions
- Inbox Management
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Multiple User Accounts
- Performance Management
- Performance Metrics
- Queue Management
- Real Time Analytics
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Rules-Based Workflow
- SMS Messaging
- Self Service Portal
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Template Management
- Third Party Integrations
- Virtual Assistant
- Voice Mail
- Workflow Management
Customer Support Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- CRM
- Call Center Management
- Chat/Messaging
- Chatbot
- Client Portal
- Communication Management
- Configurable Workflow
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Email Management
- Email Templates
- Event Triggered Actions
- Feedback Management
- Help Desk Management
- Interaction Tracking
- Inventory Management
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Queue Management
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Search/Filter
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Third Party Integrations
- Website Integration
- Widgets
- Workflow Management
Email Management Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Auto-Responders
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Canned Responses
- Chat/Messaging
- Click Tracking
- Contact Database
- Contact Management
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Templates
- Data Recovery
- Drag & Drop
- Drip Campaigns
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Inbox Management
- Monitoring
- Queue Management
- Real Time Analytics
- Real Time Monitoring
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Routing
- Search/Filter
- Shared Inboxes
- Signature Management
- Social Media Integration
- Spam Blocker
- Subscription Management
- Template Management
- Third Party Integrations
- Whitelisting/Blacklisting
- Workflow Management
Email Marketing Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Auto-Responders
- CAN SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Contact Database
- Contact Management
- Customer Segmentation
- Customer Surveys
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Templates
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Image Library
- Landing Pages/Web Forms
- Lead Capture
- List Management
- Mailing List Management
- Mobile Optimized Emails
- Multi-Campaign
- Multi-Channel Marketing
- Real Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Spam Blocker
- Subscriber Management
- Subscription Management
- Template Management
- Third Party Integrations
- WYSIWYG Editor
- Web Forms
Financial CRM Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Client Management
- Collaboration Tools
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Management
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Expense Tracking
- Financial Management
- For Financial Institutions
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Management
- Marketing Automation
- Mobile Access
- Pipeline Management
- Relationship Tracking
- Reporting & Statistics
- Sales Reports
- Search/Filter
- Task Management
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third Party Integrations
- Workflow Management
Help Desk Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Automated Routing
- CRM
- Call Center Management
- Chat/Messaging
- Client Portal
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Email Management
- Email Templates
- Feedback Management
- Help Desk Management
- IT Asset Management
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Macros/Templated Responses
- Monitoring
- Multi-Channel Communication
- Network Monitoring
- Performance Metrics
- Prioritization
- Real Time Notifications
- Real-Time Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Social Media Integration
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Third Party Integrations
- Ticket Management
- Workflow Configuration
- Workflow Management
Knowledge Management Software
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Cataloguing/Categorisation
- Categorisation/Grouping
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Content Library
- Content Management
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Decision Support Systems
- Discussions / Forums
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- File Management
- Full Text Search
- Gamification
- Knowledge Base Management
- Live Chat
- Multi-Language
- Online Forums
- Projections
- Real Time Notifications
- Reporting & Statistics
- SSL Security
- Self Service Portal
- Self-Learning
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Tagging
- Text Editing
- Third Party Integrations
- Widgets
- Workflow Management
Lead Generation Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Chat/Messaging
- Contact Database
- Contact Management
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Segmentation
- Customisable Branding
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Forms Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Database Integration
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- Multi-Campaign
- Multi-Channel Marketing
- Pipeline Management
- Prospecting Tools
- Real Time Notifications
- Reporting & Statistics
- Search/Filter
- Social Media Integration
- Template Management
- Third Party Integrations
- Visitor Tracking
- Web Forms
Lead Management Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Contact Database
- Contact Management
- Customer Database
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Monitoring
- Opportunity Management
- Pipeline Management
- Pipeline Reports
- Prospecting Tools
- Real Time Data
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Sales Forecasting
- Sales Reports
- Sales Trend Analysis
- Social Media Integration
- Source Tracking
- Task Management
- Template Management
- Third Party Integrations
- Web Forms
- Workflow Management
Live Chat Software
- @mentions
- API
- Activity Dashboard
- Activity Tracking
- Auto-Responders
- CRM
- Calendar Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Content Management
- Customer History
- Customisable Branding
- Document Storage
- Drag & Drop
- Email Management
- File Management
- File Sharing
- File Transfer
- Geotargeting
- Interaction Tracking
- Live Chat
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Offline Form
- Proactive Chat
- Progress Tracking
- Real Time Analytics
- Real Time Monitoring
- Real Time Notifications
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Video Conferencing
- Website Visitor Tracking
- Workflow Management
Marketing Automation Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Analytics/ROI Tracking
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Contact Management
- Conversion Tracking
- Customer Database
- Customisable Branding
- Customisable CTAs
- Customisable Forms
- Customization
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Distribution
- Email Marketing
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Landing Pages/Web Forms
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Marketing Automation
- Marketing Calendar
- Mobile Access
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multivariate Testing
- Real Time Data
- SMS Marketing
- Sales Analytics
- Search Marketing
- Segmentation
- Social Marketing
- Social Promotion
- Template Management
- Third Party Integrations
- Visual Analytics
- Website Analytics
- Website Visitor Tracking
- Workflow Management
Online CRM Software
- API
- Activity Dashboard
- Activity Tracking
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Cataloguing/Categorisation
- Collaboration Tools
- Contact Database
- Contact Management
- Customer Database
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- FAQ
- Forecasting
- Interaction Tracking
- Knowledge Management
- Lead Capture
- Lead Management
- Live Chat
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Reminders
- Reporting & Statistics
- Request Escalation
- Routing
- Sales Forecasting
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Self Service Portal
- Social Media Integration
- Task Management
- Third Party Integrations
- Web-based Deployment
- Workflow Management
- XML / RSS
Predictive Lead Scoring Software
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Campaign Management
- Contact Database
- Contact Management
- Customer Segmentation
- Customizable Fields
- Customizable Scoring
- Customizable Templates
- Data Enrichment
- Demographic / Firmographic Data
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Multiple Scoring Models
- Opportunity Management
- Pipeline Management
- Predictive Analytics
- Prioritization
- Process/Workflow Automation
- Prospecting Tools
- Real Time Data
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Sales Forecasting
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Social Media Integration
- Task Management
- Third Party Integrations
- Web Forms
- Workflow Management
Push Notifications Software
- AB Testing
- API
- Activity Dashboard
- Alerts/Notifications
- Automated Scheduling
- Behavior Tracking
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Communication Management
- Contact Management
- Content Management
- Contextual Targeting
- Conversion Tracking
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Templates
- Data Import/Export
- Device Targeting
- Drag & Drop
- Drip Campaigns
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Expiry Notifications
- Geolocation
- Geotargeting
- Mobile Access
- Mobile Alerts
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Notification Scheduling
- Push Notifications
- Real Time Analytics
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Subscription Management
- Template Management
- Third Party Integrations
- Visual Notifications
- Web Notifications
Real Estate CRM Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- CRM
- Calendar Management
- Campaign Management
- Client Management
- Client/Property Matching
- Commission Management
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- For Real Estate
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Pipeline Management
- Pipeline Reports
- Real Time Notifications
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Segmentation
- Social Media Integration
- Task Management
- Task Scheduling
- Template Management
- Third Party Integrations
- Workflow Management
Remote Work Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customisable Branding
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management
- Employee Activity Monitoring
- File Management
- File Transfer
- Live Chat
- Meeting Management
- Monitoring
- Prioritization
- Progress Tracking
- Project Time Tracking
- Projections
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real-time Updates
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- SSL Security
- Single Sign On
- Softphone Software
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Time Zone Tracking
- Two-Way Audio & Video
- Video Chat
- Video Conferencing
- Workflow Management
Retargeting Software
- AB Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Advertising Management
- Alerts/Notifications
- Audience Targeting
- Behavior Tracking
- Behavioral Targeting
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Channel Management
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Activity Tracking
- Customer Database
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Engagement Tracking
- Event Triggered Actions
- Geotargeting
- Lead Capture
- Lead Generation
- Lead Management
- Mobile Retargeting
- Multi-Campaign
- Multi-Channel Marketing
- Personalization
- Real Time Analytics
- Real Time Reporting
- Recommendations
- Reporting & Statistics
- Social Advertising
- Social Media Monitoring
- Social Media Retargeting
- Social Promotion
- Template Management
- Third Party Integrations
- Visitor Management
- Visitor Tracking
SMS Marketing Software
- 2-Way Messaging
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- Automated Responses
- Automated Scheduling
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Chat/Messaging
- Communication Management
- Contact Database
- Contact Management
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Customizable Templates
- Email Marketing
- Engagement Tracking
- Interaction Tracking
- Live Chat
- MMS
- Mass Texting
- Message Personalization
- Mobile Alerts
- Mobile Coupons
- Mobile Keywords
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Polls/Voting
- Real Time Notifications
- Real Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Social Media Integration
- Tagging
- Template Management
- Text-to-Win
- Third Party Integrations
Sales Force Automation Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Call Management
- Campaign Management
- Channel Management
- Commission Management
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Field Sales Management
- Forecasting
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Proposal Generation
- Real Time Data
- Real Time Reporting
- Referral Tracking
- Reminders
- Reporting & Statistics
- Sales Activity Management
- Sales Automation
- Sales Forecasting
- Sales Reports
- Sales Trend Analysis
- Task Management
- Territory Management
- Third Party Integrations
- Workflow Management
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Reviews of User.com
Read all 33 reviews
Marcin J.
Marketing Manager in Poland
Verified LinkedIn User
Automotive, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source
Marketing machine that can boost your effectiveness with no need of IT team
5
2 years ago
Pros:
If you know basics of Google Tag Manager, User.com is a very flexible tool that can broaden your range of possibilities when it comes to marketing efforts. For marketing teams in startups, it's a great way to do more things without waiting for IT team to do it for you.
Cons:
Some features aren't so flexible as they could be.
User.com Response
2 years ago
Thank you so much for taking the time to leave us this amazing review. It's a pleasure to work together with you.
Jakub N.
Web Analyst in Poland
Verified LinkedIn User
Marketing & Advertising, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source
Alternatives Considered:
Magnificent support, and a good product
4
10 months ago
Comments: I was truly satisfied we chose User.com. It wasn't easy to learn, but it was a profitable investment. Make sure you share your know-how with your team so that you're not the only one who understands what's going on under the hood.
Pros:
Well, it's their support. I had to spend dozens of hours configuring it and creating well-working automation rules. At that time, I had lots of questions. Too often I heard "it's not possible at the moment", but many times I got five-star assistance, including some extra debugging and programming tips. But in fact, the tool itself does its job very well and if I had to choose the app for marketing automation, I would probably pick User.com again. It has many useful features, they are working perfectly.
Cons:
It has a quite steep learning curve, so you need to invest some time first to learn what you can and what you can't do. It lacks of some basic functions, like subscription management for email subscribers; it also does not let you copy and paste automation blocks, so you often have click, and click, and click…
Verified Reviewer
Co-founder, web & graphic designer, PM, front-end developer in Poland
Verified LinkedIn User
Computer Software, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp
Software with a lot of potential but significant number of errors
3
4 years ago
Pros:
It surely offers a lot of functions - chat, email campaigns, CRM, marketing automations. It has potential to became an all-in-one platform. Support team, yep, UserEnagages support is AWESOME. Other companies could learn from them.
Cons:
UX is simply TERRIBLE, to tell the truth it took me a lot of time to get around some features like sending email campaigns. Mobile app is almost non-functional, so it is safer to assume that there is no mobile app. Web app is SLOW, terribly slow. Chat has a lot of bugs, sometimes it is hard to get ahold which conversation is new.
User.com Response
2 years ago
Thanks for the feedback! Over the last two years, we've made vast improvements to UX, mobile, fixing bugs, and speeding up the entire database to make functionality and usability key for our users. We would love to invite you back to check the software and see what we've done since you last used it. Thanks!
Verified Reviewer
Marketing Manager in Poland
Verified LinkedIn User
Accounting, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source
Alternatives Considered:
Great software with excellent customer service
5
6 months ago
Comments: I'm really content with using User.com, marketing automation and email marketing work really well. Software is easy to use, but if you can't do something by yourself their customer service is always happy to help.
Pros:
User.com is really easy to use and have a lot of features. Marketing automation works really well and have great capabilities. Implementation is really easy and onboarding is great.
Cons:
There could be more nice-looking templates to build emails and pop-ups.
Kyrylo T.
Marketing Manager in Ukraine
Information Technology & Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source
Proactive support team
5
last year
Pros:
Feature-rich software with great automation potential and superb support team. I was impressed when their customer success officer noticed a technical mistake in my automation setup, notified me, and fixed the issue before it messed up my email campaign.
Cons:
User.com automation may be difficult to configure as you need to plan the whole flow ahead. It's not as intuitive as on Intercom, but it can automate more processes in your team and provide you with more insight into the relations with your customers and users.
User.com Response
last year
Highly appreciate your review and your thoughts about our product Kyrylo including working together on a case study! It has been fantastic to hear your thoughts and feedback about how you're able to use the platform to save so much time!
