Who Uses Employment Hero?
Business Owners, HR Managers, Payroll Managers, People and Culture Managers, CEOs, GMs, Payroll, HR and Business Advisors
What Is Employment Hero?
We are Australia's first all-in-one HR, Payroll and benefits platform for employers and employees. With native integration to XERO, MYOB & Keypay, you can streamline admin heavy tasks and spend more time on the things that are important to you.
Over 4,500 Australian businesses use Employment Hero and together we collectively manage over 125,000 employees. Visit our website to learn more.
Employment Hero Details
Employment Hero
http://www.employmenthero.com
Founded 2014
Employment Hero pricing overview
See pricing plansEmployment Hero has a free version and offers a free trial. Employment Hero paid version starts at $7.00/month.
Starting Price
$7.00/month See pricing details
Pricing Details
*All pricing in AUD* Per Employee P/M
Free Version
Yes
Free Trial
Yes, get a free trial
Employment Hero deployment and support
Support
- Business Hours
- Online
Deployment
- Cloud, SaaS, Web
- Mobile - iOS Native
- Mobile - Android Native
Training
- In Person
- Live Online
- Webinars
- Documentation
Employment Hero Features
Attendance Tracking Software
- Calendar Management
- Employee Scheduling
- FMLA Tracking
- Overtime Calculation
- Reporting/Analytics
- Self Service Portal
- Time Tracking
Background Check Software
- Batch Processing
- Employment Screening
- Online Applications
- Screening Services Integration
- Self Service Portal
- Status Tracking
- Tenant Screening
Benefits Administration Software
- ACA Reporting
- Benefits Administration Outsourcing
- Benefits Dashboard
- COBRA Administration
- Deduction Management
- Disability Insurance Administration
- Employee Benefits Administration
- FMLA Administration
- HIPAA Compliant
- HSA/FSA Administration
- Health Insurance Administration
- Life Insurance Administration
- Online Benefits Enrollment
- Provider Management
- Retirement Plan Management
Compensation Management Software
- Bonus Management
- Compensation Plan Modeling
- Compensation Statements
- Employee Reward Programs
- Incentive Programs
- Organizational Charting
- Reporting/Analytics
- Salary Planning
Employee Engagement Software
- Benchmarking
- Employee Recognition
- Goal Management
- Negative Feedback Management
- Performance Management
- Pulse Surveys
Employee Recognition Software
- Goals
- Manager-to-Peer Recognition
- Mention Management
- Nominations
- Peer-to-Peer Recognition
- Performance Management
- Recognition Tracking
- Rewards Catalog
- Rewards Points
- Social Recognition
- eCards
Employee Scheduling Software
- Automated Scheduling
- Messaging
- Mobile Access
- Online Time Clock
- Payroll Management
- Reporting/Analytics
- Resource Management
- Schedule Distribution
- Shift Swapping
HR Software
- 360 Degree Feedback
- Applicant Tracking
- Benefits Management
- Compensation Management
- Employee Database
- Employee Profiles
- Onboarding
- Payroll Management
- Performance Management
- Recruitment Management
- Self Service Portal
- Time & Attendance Management
- Time Off Management
Internal Communication Software
- Activity/News Feed
- Audio / Video Conferencing
- Blogs
- Chat / Messaging
- Employee Directory
- Event Calendar
- File Sharing
- Knowledge Management
- Newsletter Management
- Surveys & Feedback
Learning Management Systems
- Academic/Education
- Asynchronous Learning
- Blended Learning
- Built-in Course Authoring
- Corporate/Business
- Gamification
- Learner Portal
- Mobile Learning
- SCORM Compliance
- Synchronous Learning
- Video Conferencing
- eCommerce
- eLearning Companies
Leave Management System Software
- Approval Process Control
- Calendar Management
- Employee Scheduling
- FMLA Tracking
- Leave & Absence Reporting
- Leave Policy Management
- Self Service Portal
Onboarding Software
- Document Management
- E-Verify/I-9 Forms
- Electronic Forms
- Electronic Signature
- Employee Handbook
- Job Description Management
- Orientation Workflow Management
- Self Service Portal
- Task Management
- Training Management
Performance Appraisal Software
- 360 Degree Feedback
- Compensation Management
- Custom Rating Scales
- Customizable Templates
- Individual Development Plans
- On-going Performance Tracking
- Peer Appraisals
- Review Cycle Tracking
- Self Service Portal
- Self-Appraisals
- Skills Assessments
- Weighted Performance Measures
Reference Check Software
- Audio References
- Bulk Reference Request
- Candidate Scoring
- Completion Alerts
- Email / Online
- Mobile Access
- Reminders
- Reporting/Analytics
- Survey Builder
- Survey Library
- Video References
Time Clock Software
- Biometric Recognition
- Messaging
- Mobile Access
- Online Punch Card
- Payroll Management
- Punch card
- Reporting/Analytics
- Salaried Employee Tracking
- Sick Leave Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Workstation Tracking
Workforce Management Software
- Budgeting/Forecasting
- Contractor Management
- Employee Lifecycle Management
- Employee Scheduling
- Labor Forecasting
- Performance Metrics
- Recruitment Management
- Skills Tracking
- Time & Attendance Management
- Variable Workforce
Employment Hero Alternatives
More Employment Hero alternatives
Employment Hero Reviews
Read all reviewsOverall rating
Average score
Rania A.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 06/11/2020
"Soltuion to our Cost Centre Reporting!"
Comments:
We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app.
The Online Support is very quick in general and there is always a solution to any query we put through to the team,
Overall, a great deal to our organisation!
Pros: Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal. That made our cost centre reporting very easy and accurate.
Cons: It would be great if it can be linked to the Outlook Calendar!
- Reviewer Source
- Reviewed on 06/11/2020
Alexandra M.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 26/05/2020
"Employment Hero as a great HR tool"
Comments: It supports the development of HR as a value add function. As the HR processes are more efficient and easier for employees, they tend to be more involved in the HR initiatives. Also, the information collected is reported graphically, making the analysis and decision making faster and more accurate.
Pros: The great advantages of Employment Hero are the excellent understanding of the HR/Payroll processes and Australian legislation; the innovation and continuous improvement of the software and the clean/user friendly layout and user experience.
Cons:
I think the Performance Review process is not as developed as other features within the software.
It can be more flexible and 360 degree, allowing a more robust tool to develop employees.
I think if improved, it would add a significant value to the organisations. After all feedback is one of the most powerful tools of development.
Vendor Response
by Employment Hero on 04/06/2020
Hi Alexandra,
Thank you so much for reviewing Employment Hero. We're sure the detail you've shared will be a huge help to other people managers in search of their own HRIS solutions! We love that your employees find it so easy to use too.
Thank you also for the feedback regarding our Performance Reviews module. We've passed this on to the product team now.
Thank you again,
The Team at Employment Hero
- Reviewer Source
- Reviewed on 26/05/2020
Verified Reviewer
-
Overall Rating1 /5
-
Ease of Use1 /5
-
Features & Functionality1 /5
-
Customer Support1 /5
-
Value for Money1 /5
-
Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 19/02/2019
"Totally Appalling - DO NOT BUY"
Pros: Absolutely nothing. Literally every helpful feature that was marketed to us was glitchy and made things harder.
Cons:
Every feature has issues. The induction set up is useless, rostering and budgeting unusable, payroll system glitchy and not logical. There is no proper instructions on how to use it so there is no way you will be able to figure it out. Half the instructions they do have are wrong or outdated. A large percentage of the features dont work. And then they'll try and charge you hundreds of dollars for a phone call to sort it out even though there was no hope you could get it right without contacting them.
This has cost our company hugely in money and time to trouble shoot the constant issues and glitches, it would have been far easier and cheaper to do it manually. Not to mention that it has made the company look very unprofessional.
Most of the reviews on these sites are rigged as they are from people who work at employment hero. Disgusting.
DO NOT BUY
Vendor Response
by Employment Hero on 09/05/2019
? We're sorry to see that Employment Hero wasn't the right fit for your business. If there was something specific that earned us this score, please send us an email at [email protected]
Thank you for your feedback,
The Employment Hero Team
- Reviewer Source
- Source: GetApp
- Reviewed on 19/02/2019
Milly A.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support3 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 17/02/2020
"The no-brainer HR & Payroll option"
Comments: Employment Hero is a paperless systems which is great for where our business is heading. It has both a HR and Payroll platform that integrate with each and it quite reasonably priced for the size of our business. For a business that is has never had a great HR system, this ticks all the boxes. Still learning the system being only 6 months in, but keep surprising myself with what I find and can do. I love how it is so modern compared to our old system and what's even better it works with the awards so I sure never to miss a beat with compliance again!
Pros: What I love most about employment hero is the flexibility as the payroll admin to change the platforms to suit our business requirements. The feel and look is modern and both HR & Payroll work together. The most handy point though is the fact it can be set up on the award and another plus is also the paperless HR system which is so more time efficient and has a better track record. And we can't forget the app that work seamlessly with the platforms - this has definitely change my HR role for the better.
Cons:
Sometimes it can be hard to navigate, but I can put this down to just still in training. I can obviously reach out to support, but this is only through a ticketing system, which sometimes all you want is to pick up the phone and speak to somebody - maybe there is this option, I am not sure yet.
Also the currently there are two apps operating, if this was all on the one app, I wouldn't ever not recommend employment hero - it would be the only HR & Payroll option that's for sure.
Vendor Response
by Employment Hero on 21/02/2020
Hi Milly,
Thank you for taking the time to review Employment Hero! We're really excited to see that you've had such an amazing experience with the platform and are reaping all the benefits of streamlined HR and payroll functions.
Thank you also for your feedback regarding support. Because there are so many different ways that the platform can be used by so many different and diverse businesses, support can be delayed during busy periods. We're expanding our support team as we speak and implementing new strategies to improve our response times.
Thank you again for your review,
The Team at Employment Hero
- Reviewer Source
- Reviewed on 17/02/2020
Abhi B.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 03/10/2019
"Easy to manage HR & Payroll"
Comments:
We are really happy with overall progress. EH has reduced our payroll process from 8hrs to 2hrs.
It has made onboarding a very easy and paperless.
Very supporting staff members, quick response to questions and suggest better way of operating.
Pros:
1. Ease of onboarding/offboarding employees
2. Digital acknowledgment of documents
3. Checklist
4. Timesheet & Leave request through app and full audit reports
Cons:
1. Connection with Payroll portal is still very limited - need improvements in area like excluding Apprentice from payroll tax, applying rule set (setup in Payroll) while onboarding through HR
2. Incident report from App not available
3. Give contractor more visibility on HR
4. Not to do with software but overall training provided wasn't great and no handover document was provided
Vendor Response
by Employment Hero on 16/10/2019
Hi Abhi,
Thank you for reviewing Employment Hero and taking the time to give us such valuable feedback. It's great to see Employment Hero has had such a positive impact on your HR and payroll processes despite the limitations you've experienced.
I've passed your feedback on to our product team. Hopefully we will be able to make these updates in the future.
Thank you again,
The Employment Hero Team
- Reviewer Source
- Reviewed on 03/10/2019
