Australia Local product

What Is Employment Hero?

We are Australia's first all-in-one HR, Payroll and benefits platform for employers and employees. With native integration to XERO, MYOB & Keypay, you can streamline admin heavy tasks and spend more time on the things that are important to you.

Over 4,500 Australian businesses use Employment Hero and together we collectively manage over 125,000 employees. Visit our website to learn more.

Who Uses Employment Hero?

Business Owners, HR Managers, Payroll Managers, People and Culture Managers, CEOs, GMs, Payroll, HR and Business Advisors

Employment Hero Details

Employment Hero

Founded in 2014

Employment Hero pricing

Starting Price:

$7.00/month
  • Yes, has free trial
  • Yes, has free version

Employment Hero has a free version and offers a free trial. Employment Hero paid version starts at $7.00/month.

Pricing plans get a free trial

Employment Hero Details

Employment Hero

Founded in 2014

Employment Hero videos and images

Employment Hero video
Employment Hero Software - HeroThanks - thumbnail
Employment Hero Software - Mobile Homepage - thumbnail
Employment Hero Software - Approve employees leave request - thumbnail
Employment Hero Software - Leave Request Entries - thumbnail
Employment Hero Software - Mobile - Discounts - thumbnail

Employment Hero deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

Features of Employment Hero

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Biometric Recognition
  • Biometrics
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Customizable Reports
  • Document Management
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • FMLA Administration
  • Leave Tracking
  • Mobile Access
  • Multi-Location
  • Overtime Calculation
  • Payroll Management
  • Project Time Tracking
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Sick Leave Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of Attendance Tracking Software

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Assessment Management
  • Background Screening
  • Batch Processing
  • Candidate Profiles
  • Compliance Management
  • Criminal History Verification
  • Customizable Reports
  • Data Verification
  • Drug & Health Screenings
  • Education Verification
  • Employee Onboarding
  • Employment Eligibility Verification
  • Employment Screening
  • Feedback Management
  • Fraud Detection
  • Historical Reporting
  • Identity Verification
  • Instant Check
  • Job Application Management
  • Online Applications
  • Real Time Monitoring
  • Real Time Reporting
  • Records Management
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Screening Services Integration
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Tenant Screening
  • Third Party Integrations
  • Visual Analytics
  • Workflow Management

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  • ACA Reporting
  • API
  • Activity Dashboard
  • Applicant Tracking
  • Attendance Management
  • Attendance Tracking
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • COBRA Administration
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customizable Reports
  • Data Import/Export
  • Deduction Management
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • Employee Benefits Administration
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • FMLA Administration
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Leave Tracking
  • Life Insurance Administration
  • Online Benefits Enrollment
  • Payroll Management
  • Performance Management
  • Provider Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Self Service Portal
  • Sick Leave Tracking
  • Third Party Integrations
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

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  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
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  • Audit Trail
  • Benefits Management
  • Bonus Management
  • Budget Management
  • Commission Management
  • Compensation Plan Modeling
  • Compensation Statements
  • Compliance Management
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Self Service
  • Goal Setting / Tracking
  • HR Management
  • Incentive Management
  • Market Data Analysis
  • Merit/Bonus Management
  • Multi-Currency
  • Organizational Charting
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Salary History
  • Salary Planning
  • Self Service Portal
  • Succession Planning
  • Third Party Integrations
  • Workflow Management

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  • 360 Degree Feedback
  • API
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Benchmarking
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Customisable Branding
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition Software
  • Employee Reward Programs
  • Engagement Tracking
  • Feedback Management
  • Gamification
  • Goal Management
  • Goal Setting / Tracking
  • Mobile Access
  • Negative Feedback Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Training Management
  • Visual Analytics

View full list of Employee Engagement Software

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Chat/Messaging
  • Commenting/Notes
  • Customisable Branding
  • Customizable Reports
  • Customizable Templates
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Engagement Tracking
  • Feedback Management
  • Gamification
  • Goal Management
  • Goal Setting / Tracking
  • Manager-to-Peer Recognition
  • Mention Management
  • Milestone Tracking
  • Nominations
  • Peer-to-Peer Recognition
  • Performance Appraisal
  • Performance Management
  • Personalization
  • Progress Tracking
  • Pulse Surveys
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
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  • Recognition Tracking
  • Reminders
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  • Rewards Points
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  • Summary Reports
  • Survey/Poll Management
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  • Third Party Integrations
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  • eCards

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Customizable Reports
  • Data Import/Export
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Forecasting
  • GPS
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Schedule Distribution
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time Clock
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking

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  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • HR Management
  • Job Application Management
  • Learning & Development
  • Leave Tracking
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Succession Planning
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

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  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
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  • Content Management
  • Customisable Branding
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  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Newsletter Management
  • Quizzes
  • Read Receipts
  • Real Time Analytics
  • Real-time Updates
  • Reporting & Statistics
  • Scheduled Messaging
  • Screensaver Management
  • Secure Data Storage
  • Single Sign On
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  • Space Reservation
  • Surveys & Feedback
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  • Third Party Integrations
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  • Certification & Licensing
  • Certification Tracking
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  • Compliance Tracking
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Course Tracking
  • Customisable Branding
  • Customizable Reports
  • Employee Portal
  • Gamification
  • Gradebook
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning
  • Multi-Language
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Reporting & Statistics
  • SCORM Compliance
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management
  • Tests/Assessments
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  • User Management
  • Video Conferencing
  • eCommerce Management
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  • Data Import/Export
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • FMLA Administration
  • HR Management
  • Leave Policy Management
  • Leave Tracking
  • Mobile App
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Team Calendars
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
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  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Feedback Management
  • HR Management
  • Job Description Management
  • Learning Management
  • Leave Tracking
  • Mentorship
  • Orientation Workflow Management
  • Payroll Management
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
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  • Third Party Integrations
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  • Employee Portal
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  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • Leave Tracking
  • Multi-Country
  • Multi-State
  • Payroll Management
  • Payroll Outsourcing
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  • 360 Degree Feedback
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  • Compensation Management
  • Competency Management
  • Customisable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
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  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
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  • HR Management
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  • On-going Performance Tracking
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  • Performance Appraisal
  • Performance Management
  • Performance Metrics
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  • Progress Tracking
  • Ratings / Reviews
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  • Real Time Data
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Review Cycle Tracking
  • Self Assessment
  • Self Service Portal
  • Skills Assessment
  • Surveys & Feedback
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Reviews of Employment Hero

Read all 154 reviews

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.4
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kerry S.
Kerry S.
Financial Controller in Australia
Verified LinkedIn User
Real Estate, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Love the platform, makes on boarding new employees a breeze.

5 4 years ago

Comments: Time - This software has saved my sanity in on boarding new employees and now we have over 100 staff its great that they can update their details themselves.

Pros:

Ease of use, great on boarding tool, cuts the contract time down considerably, Great task list features, good reporting functions as you can customize easily. Collates all the employee information meaning accounts aren't left to chase down these items from employees. The employees love the platform too as it has all their information for them in one place and they all love the Annual Leave function

Cons:

I would like to be able to assign certain sections to other employees - for example it would be good if the accounts staff could view "Employee Bank Details" without having access to any other information I would also like to be able to amend and upload (or delete) our own contracts rather than having to go through the support team every time - Support are great if I am not in a rush as it normally take 24-48 Hours to turn around, but if I just need to alter something quickly it would be nice to add and remove myself

Employment Hero Response

3 years ago

Hi Kerry, Thanks for giving Employment Hero such an amazing review! It's fantastic to see you're getting so much utility from the platform and that your employees love it too. I've passed your feedback on to our product team now, though it's great to see the support team gets your tick of approval! Thanks again, The Employment Hero Team

Deep S.
Finance Manager in Australia
Logistics & Supply Chain, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Employment Hero is Hero

5 9 months ago

Comments: My experience with EH has bee great and very satisfactory. I will recommend this software to anyone wanting to make a difference in Human Resources processes in their company

Pros:

Employment hero is user friendly and so easy to use. With the click of a button you can automate a variety of Human Resources and Payroll process within you company. The customisation and ready to use functionality of this software allows you to implement this internally without any need for third party specialist.

Cons:

Inability and restriction on scheduling report, announcement etc means you cannot customise this . It will be great if more research and development is done on scheduling reports, announcements etc .

Alternatives Considered: ELMO Software and SAP Concur

Reasons for Switching to Employment Hero: As a small business the easy of implementation was the key selling point. For a finance and HR person to implement this by themselves and run and customise it within a week with no need to have third party specialists is the winner. And the price is great value for money.

Employment Hero Response

4 months ago

Hi Deep, Thank you for taking the time to share your experiences with Employment Hero with others. We're so happy to see that you've had such a positive experience with the platform and so user-friendly. Thank you also for sharing your feedback regarding scheduling reports and announcements. Employment Hero spent over $8 million on product development last year, so our platform is always adding more functionality to keep up with our customers' needs. I've passed your feedback on to our product team who will factor it into future development plans. Thank you again, Anna from Employment Hero

Daniel A.
Daniel A.
Managing Director in Australia
Verified LinkedIn User
Information Technology & Services, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Where's the support?

4 2 months ago New

Comments: The biggest problem we have is with support. It is terrible. There is no ticketing (Or maybe we just aren't given our ticket details). Very slow responses or none at all after multiple contact attempts. This just isn't good enough when we are dealing with urgent platform based payrun issues. Also, there is no clear path to support from within the platform. You have to google it. Finally, there is no clear complaints process. Hence this review. Hope you guys at EH get in touch with me.

Pros:

Easy for staff to use and automates HR and payroll processes quite well.

Cons:

The interface has been updated (Modernised) but there is no benefit. A waste of time. The platform speed has slowed down since the upgrade and some important features don't work.

Employment Hero Response

last month

Hi Daniel, Thank you for taking the time to share your experience with Employment Hero. It's great to hear that your staff are finding the platform easy-to-use and it's helping automate processes. Thank you also for your feedback on our service delivery. I have passed this on to our team. Our customers are at the centre of everything we do and we are always looking for ways to improve customer experience. I can see that your enquiry has now been resolved, but if you need anything else please let us know at [email protected] Many thanks, Anna from Employment Hero

Kim M.
Business Development in Australia
Hospital & Health Care, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Think twice.

2 last year

Comments: If a seamless user experience and reliable software that's easy to use is important to you, do not choose Employment Hero. It has been working OK (just) since ironing out most of the problems but not work the time and money to get to this stage. The HR and Payroll software are clearly sold separately because the look and feel is different and you need to instruct managers to perform actions in one platform, despite being able to do it in another, causing confusion.

Pros:

The ability for employees to update their own personal information. Contract templates are helpful for those who don't have an internal legal or large HR department.

Cons:

The integration between the two products - HR and payroll is awful. They often don't communicate with each other seamlessly and you are required to learn by trial and error due to the poor deployment processes and cumbersome workflow regarding setup. Customer Service is helpful most of the time but you will be passed through numerous people who do not explain the fundamental use of all the features. Too much emphasis is on knowing the hundreds of pages of instructions and features. Timekeeping apps (Clock Me In/Workzone) are simply terrible.

Employment Hero Response

11 months ago

Hi Kim, Thank your for your feedback. We're sorry to hear that your experience with Employment Hero hasn't been as seamless as we'd like it to be. We'll be reaching out directly to reach a resolution and hope that we can get things back on track. Thank you again, Anna from Employment Hero

Brett S.
Technician in Australia
Retail, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Hero by name, hero by nature!!

4 3 months ago

Comments: The company I am employed by (Scooter Hut) use Employment Hero for rostering, staff communications, some* bonuses, documentation of employee certifications and much more. I am so thankful they do use it as it has made my life much easier and more rewarding from an employee point of view.

Pros:

Employment hero has made my transition into a new company so simple and pain free over the last 9 months. It has taken the pain out of scheduling and I have received some great discounts and benefits. Every company would be better off with this setup. My Hero!!

Cons:

I would love the opportunity to have a dual benefit system where I could earn Hero Bucks whenever I have spare time by completing data entry or other online tasks. An added bonus would be to be rated on your performance of said tasks and get bonuses for great ratings. This would not only reward any quality content being delivered but ensure whoever is getting the tasks completed can be assured of the best possible quality completions.

Employment Hero Response

2 months ago

Hi Brett, Thanks for taking the time to share your experiences with Employment Hero with others! We love seeing the impact our platform from an employee's perspective, so thank you! Have a great day, The Employment Hero Team