SAP SuccessFactors HCM Suite

Who Uses SAP SuccessFactors HCM Suite?

Cloud-based human resource management solution that helps medium to large size businesses manage recruitment, onboarding, workforce planning, performance, compensation and more.

What Is SAP SuccessFactors HCM Suite?

We've tailored the SuccessFactors HR software bundle specifically for the talent management needs of businesses or divisions with fewer than 500 employees. With SuccessFactors HCM, you can automate your people processes, improve visibility and efficiency, and transform your business turning strategy into execution every day. Since the software deploys in the cloud, its easy to set up and offers built-in best practices to manage the entire employee lifecycle.

SAP SuccessFactors HCM Suite Details

SAP

https://www.sap.com/products/crm.html

Founded 1999

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Starting price

USD 84.53/year
USD 8.00
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Free Version

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Free Trial

Free Trial Yes
Free Trial No
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SAP SuccessFactors HCM Suite deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

SAP SuccessFactors HCM Suite Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Applications Management
  • Assessment Management
  • Background Screening
  • Calendar Management
  • Calendar Sync
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customisable Branding
  • Customizable Reports
  • Customizable Templates
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Onboarding
  • HR Management
  • Internal HR
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Job Posting
  • Jobs Board
  • Onboarding
  • Pipeline Management
  • Real Time Reporting
  • Recruiting Firms
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Self Service Portal
  • Social Media Integration
  • Social Recruiting
  • Tagging
  • Talent Acquisition
  • Task Management
  • Third Party Integrations
  • Workflow Management

View full list of Applicant Tracking Systems

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • HR Management
  • Job Application Management
  • Learning & Development
  • Leave Tracking
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Succession Planning
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of HR Software

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Compliance Tracking
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Course Tracking
  • Customisable Branding
  • Customizable Reports
  • Employee Portal
  • Gamification
  • Gradebook
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning
  • Multi-Language
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Reporting & Statistics
  • SCORM Compliance
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • User Management
  • Video Conferencing
  • eCommerce Management
  • eLearning Companies

View full list of Learning Management Systems

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Feedback Management
  • HR Management
  • Job Description Management
  • Learning Management
  • Leave Tracking
  • Mentorship
  • Orientation Workflow Management
  • Payroll Management
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Task Management
  • Third Party Integrations
  • Time Off Requests
  • Training Management
  • Workflow Management

View full list of Onboarding Software

  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Check Printing
  • Compensation Management
  • Compliance Management
  • Customizable Reports
  • Data Import/Export
  • Direct Deposit
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • Leave Tracking
  • Multi-Country
  • Multi-State
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Sick Leave Tracking
  • Tax Compliance
  • Third Party Integrations
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management

View full list of Payroll Software

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Appraisal History
  • Approval Process Control
  • Attendance Tracking
  • Compensation Management
  • Competency Management
  • Customisable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Document Management
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Goal Setting / Tracking
  • HR Management
  • Individual Development Plans
  • Leave Tracking
  • On-going Performance Tracking
  • Organizational Charting
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Progress Tracking
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Review Cycle Tracking
  • Self Assessment
  • Self Service Portal
  • Skills Assessment
  • Surveys & Feedback
  • Third Party Integrations
  • Time Off Requests
  • Training Management
  • Weighted Performance Measures
  • Workflow Management

View full list of Performance Appraisal Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Assessment Management
  • Background Screening
  • Billing & Invoicing
  • Boolean Search
  • CRM
  • Calendar Management
  • Candidate Management
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customisable Branding
  • Customizable Reports
  • Data Import/Export
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Onboarding
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Jobs Board
  • Mobile Access
  • Onboarding
  • Recruiting Firms
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Social Media Integration
  • Social Recruiting
  • Talent Acquisition
  • Task Management
  • Third Party Integrations
  • Workflow Management

View full list of Recruitment Software

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Background Screening
  • Career Development
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customizable Reports
  • Customizable Templates
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Goal Setting / Tracking
  • HR Management
  • Individual Development Plans
  • Interview Scheduling
  • Job Application Management
  • Jobs Board
  • Learning Management
  • Onboarding
  • Performance Appraisal
  • Performance Management
  • Progress Tracking
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Self Service Portal
  • Skills Assessment
  • Social Media Integration
  • Succession Planning
  • Surveys & Feedback
  • Talent Acquisition
  • Third Party Integrations
  • Training Management
  • Workflow Management

View full list of Talent Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Budgeting/Forecasting
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Labor Forecasting
  • Leave Tracking
  • Monitoring
  • Online Time Clock
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Workflow Management

View full list of Workforce Management Software

SAP SuccessFactors HCM Suite Alternatives

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SAP SuccessFactors HCM Suite Reviews

Read all reviews

Overall rating

3.9/5

Average score

Ease of Use 3.7
Customer Service 3.6
Features 3.9
Value for Money 3.5

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Tiana T.
Human Resources Business Coordinator
Automotive, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/03/2019

"There's always something in here you didn't know it was capable of"

Comments: SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.

Pros: The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

Cons: You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

  • Reviewer Source 
  • Reviewed on 13/03/2019
Fernando D.
SAP BW Consultant
Computer Software, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 16/08/2018

"Too complicated..."

Comments: My certifications came from extensive studies, I think I couldn't have made it without SAP Learning, by success factors. If the format was just like the OpenSAP, then it would be perfect!

Pros: It has an extensive collection of books and training materials. You can prepare yourself for a certification exam by using the materials which are available to your company. You can find the right material and study focused on your objective. Some materials must be bought by you Enterprise or it will not be available to its employees, but even without the specific trainings, it stills useful.

Cons: Its so hard to use it. Nothing is easy to find, you spend too much time just to know where you are and to find what you are looking for. It would me much better if it is just like the OpenSAP. That other platform is better organized and structured, but SAP Success Factors still got its value, I think it just could be better.

  • Reviewer Source 
  • Reviewed on 16/08/2018
Taline G.
Sr. Learning Technology Analyst
Supermarkets, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 17/04/2021

"Solid Product"

Comments: I generally had a very good experience with this product.

Pros: SuccessFactors is a great integrated product for recruiting and learning.

Cons: The system is a bit clunky and not such a streamlined user experience.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 17/04/2021
Omar M.
Talent Acq Specialist
Government Administration, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 05/03/2020

"SAP SF"

Comments: My overall experience with SAP SuccessFactors has been neutral.

Pros: What I like most about this product is that it is a typical applicant tracking system. It gathers your candidates and as a recruiter, you can sort through the hay stack as a traditional recruiter.

Cons: What I least like about the software is that there is no Artificial Intelligence in our software that could make it easier for the recruiters to do their tasks, such as sourcing.

  • Reviewer Source 
  • Reviewed on 05/03/2020
Amanda F.
LMS Admin
Utilities, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 18/08/2020

"Effective LMS with Additional Tools and Resources"

Comments: Overall it is a useful tool that has helped us accomplish learning and development initiatives, performance-driven development, and much more.

Pros: It's nice to have not only your learning management system (LMS), but also your performance review and feedback system in one. We do not utilize all of it's features, but those we do are effective and is fairly easy to catch on to.

Cons: Some action items are harder to find than others and you have to search for them among the different tabs and functions under each. Some rating limitations within the system for performance if you want to customize your own rating system.

  • Reviewer Source 
  • Reviewed on 18/08/2020