--- description: Learn more about Little Hotelier price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Little Hotelier Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Little Hotelier](/software/144307/little-hotelier) # Little Hotelier Canonical: https://www.capterra.com.au/software/144307/little-hotelier Page: 1 / 10\ Next: [Next page](https://www.capterra.com.au/software/144307/little-hotelier?page=2) > The all-in-one platform designed to help small properties drive more bookings, simplify daily tasks, and grow with confidence. > > Verdict: Rated **4.0/5** by 220 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Little Hotelier? Designed and built specifically for small properties like B\&Bs, inns, motels, guesthouses, vacation rentals, hostels, motels, pubs, cabins, and camping accommodation. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 220 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: SiteMinder - **Location**: Sydney, NSW, Australia - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 109.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Available add ons: • Guest Engagement • Website Builder - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German, Indonesian, Italian, Portuguese, Spanish, Thai - **Available Countries**: Argentina, Australia, Brazil, Canada, Germany, Indonesia, Ireland, Italy, Malaysia, Mexico, New Zealand, Philippines, Portugal, Singapore, Spain, Thailand, United Kingdom, United States ## Features - Activity Dashboard - Booking Management - Booking Notes - CRM - Calendar Management - Channel Analytics - Channel Management - Customer Support - Dynamic Pricing - For Hostel/Dorm Managers - Front Desk Management - GDS/OTA Integration - Group Reservations - Guest Communications - Housekeeping Management - Inventory Control - Inventory Management - Multi-Channel Management - Online Booking - Order Management - Partner Management - Payment Processing - Point of Sale (POS) - Promotions Management - Property Management - Rate Management - Registration Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Room Inventory - Self Check-In/Check-Out - Third-Party Integrations ## Integrations (9 total) - Akia - Duve - GuestTouch - LoungeUp - PayPal - Pricepoint - RoomPriceGenie - Vikey - happyhotel ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.com.au/directory/20031/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.capterra.com.au/directory/20031/hospitality-property-management/software) - [Holiday Rental Management Software](https://www.capterra.com.au/directory/30616/vacation-rental/software) - [Hostel Management Software](https://www.capterra.com.au/directory/31457/hostel-management/software) - [Online Booking Systems](https://www.capterra.com.au/directory/20032/reservations/software) - [Hotel Channel Management Software](https://www.capterra.com.au/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Hostaway](https://www.capterra.com.au/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.capterra.com.au/software/131924/lodgify) — 4.5/5 (1282 reviews) 3. [Cloudbeds](https://www.capterra.com.au/software/158839/cloudbeds) — 4.3/5 (337 reviews) 4. [Guesty](https://www.capterra.com.au/software/159377/guesty) — 4.4/5 (465 reviews) 5. [Amenitiz](https://www.capterra.com.au/software/183836/amenitiz) — 4.3/5 (238 reviews) ## Reviews ### "Random thoughts after five years of use" — 4.0/5 > **Stuart** | *8 May 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Having clear visibility of the booking calendar. Immediate processing of direct bookings as they are made. Ease of creating and maintaining our website, and of converting bookings from visitors to this website. Helpful humans on the chat screens. > > **Cons**: There are some screens and data fields in some of the applications which do not actually work or flow into others. This means I have to find the "real" way to change room rates, etc. I also find the bot unhelpful. It suggests a number of ways of doing things (eg, tonight, it gave a list of options for why the way it suggested changing MFA was leading me to an error screen rather than allowing the MFA change. I followed each of these many options, including clearing the history cache, changing passwords, moving to a different secure network, etc before asking for a human - and then I was able to change the MFA within a few minutes). The app continues to have some operational issues, making it less useful than it could be and should be. If it worked and I trusted it, I would use it in preference to the desktop version. Setup of the "Extra Items" section seems to assume these items are large, so does not easily allow for the sale of smaller items such as gift cards, postcards and other products that might usually not be sold for whole dollar figures. Removal of the option not to charge GST in this section was not useful. > > I usually enjoy it, and find it efficient. There are some parts that seem needlessly proscriptive, such as the minimum character requirement for completing this field for example\! ----- ### "8/10 for LH" — 4.0/5 > **Nicole** | *1 May 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: It is simple to use, support staff are generally really good to deal with and help with all our issues > > **Cons**: There are some things that we can't do within LH that we wish we could do. A better option for Group Booking would be handy and the emails for Group Bookings would be ideal > > Overall, it is really good. Our last system was big and complicated and more expensive, this is more user friendly ----- ### "Change to Booking Engine NOT user -friendly" — 1.0/5 > **Andy** | *21 November 2024* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: It was good for the past 10 years but things have changed. > > **Cons**: Have been with Little Hotelier for over 10 years and have been happy with the product, but out of the blue, they have changed the front face of the Booking Engine, which the guests use. It has made it very difficult for the guest to see which accommodation unit is available and when this is important for small/Little businesses as each product you offer is often different and return guests especially like to stay in their favourite. All Little Hotelier is doing is moving all Little Hotelier clients over to the Siteminder Booking engine which is designed for large operators with style accommodation. > > Customer/client service is non-existent . ----- ### "Little Hotelier Support" — 5.0/5 > **Jen** | *26 June 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] was super helpful. I had to get him to call me back as I was interrupted during the call. He helped me work through my direct booking and mapping issue. > > **Cons**: It was all good. I didn't have any concerns with the service that I was provided. I find it easier to talk on the phone rather than the chat option. > > Very happy with my experience as the problem was corrected fairly quickly and \[sensitive content hidden\] was good to talk to. He also asked if I had anything else I needed help with. ----- ### "Customer Service" — 5.0/5 > **Leeanne** | *19 May 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Very easy to use the front desk of the program, as a new comer to system i found it very negatable > > **Cons**: Back end of system is a little hard to understand the steps required to add rooms and rates > > Little hotelier is a great booking system, it has not got all the bells and whistle of some other systems but it is quite simple to use over all. The support or help required from a simple phone is exceptional ,they seem to have a lot of patience and experience in there knowledge of the app. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.com.au/software/144307/little-hotelier?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/144307/little-hotelier) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data