Who Uses Device42?

Data centers in excess of 2,000 square feet and more than 100 devices are entry-level candidates for Device42. Device42 scales to hundreds of thousands of devices, as well.

What Is Device42?

Device42 is the most comprehensive discovery system for Hybrid IT available today. Continuously discover, map, and optimize infrastructure and applications across data center and cloud environments. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers across 60 countries use these capabilities to manage and modernize their IT infrastructure and application landscapes.

Device42 Details

Device42

http://www.device42.com/

Founded 2010

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Device42 pricing overview

See pricing plans

Device42 has a free version and offers a free trial. Device42 paid version starts at USD 1,499.00/year.


Starting Price

USD 1,499.00/year See pricing details

Pricing Details

Pricing based on the number of devices and IP addresses: 1-100 Devices, 1-1k IP Addresses: $1499 per year 101-500 Devices, 1k-5k IP Addresses: $2999 per year 501-1000 Devices, 5k-10k IP Addresses: $4999 per year 1001-2500 Devices, 10-25k IP Addresses: $9999 per year 2500+ Devices, 25k+ IP Addresses: Request Quote

Free Version

Yes

Free Trial

Device42 deployment and support

Support

  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)

Training

  • Live Online
  • Webinars
  • Documentation

Device42 Features

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Management
  • Change Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Device Auto Discovery
  • Drag & Drop
  • Email Management
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • Impact Management
  • Incident Management
  • Inventory Management
  • Knowledge Base Management
  • License Management
  • Performance Monitoring
  • Prioritization
  • Problem Management
  • Relationship Mapping
  • Reporting & Statistics
  • Request Assignment
  • SSL Security
  • Scheduled / Automated Reports
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Widgets
  • Workflow Management

View full list of CMDB Software

  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Calendar Management
  • Change Management
  • Change Planning
  • Change Tracking
  • Collaboration Tools
  • Commenting / Notes
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Dashboard Creation
  • Document Management
  • Forms Management
  • Incident Management
  • Knowledge Base Management
  • Learning Management
  • Multi-Language
  • Prioritization
  • Problem Management
  • Projections
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Release Management
  • Reporting & Statistics
  • Rules-Based Workflow
  • SSL Security
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Third Party Integrations
  • Training Management
  • Workflow Management

View full list of Change Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Behavior-Based Acceleration
  • Capacity Management
  • Change Management
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Cross Reference System
  • Customizable Reports
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Device Auto Discovery
  • Diagnostic Testing
  • Event Logs
  • IT Asset Tracking
  • Import/Export Data
  • Incident Management
  • Inventory Management
  • JCL Management
  • Monitoring
  • Multi-Platform
  • Multi-User Collaboration
  • Performance Management
  • Power Management
  • Predictive Analytics
  • Prioritization
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Search/Filter
  • Self Service Portal
  • Server Monitoring
  • Third Party Integrations
  • Uptime Reporting
  • Workflow Management

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Change Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Email Management
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Knowledge Base Management
  • Maintenance Management
  • Maintenance Scheduling
  • Monitoring
  • Prioritization
  • Problem Management
  • Procurement Management
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Role-Based Permissions
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Third Party Integrations
  • User Management
  • Workflow Management

View full list of IT Asset Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Customisable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Event Logs
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Knowledge Management
  • License Management
  • Maintenance Scheduling
  • Monitoring
  • Patch Management
  • Performance Metrics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • SSL Security
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Task Management
  • Third Party Integrations
  • Ticket Management
  • Uptime Reporting
  • User Management
  • Workflow Management

View full list of IT Management Software

  • API
  • Activity Dashboard
  • Applications Management
  • Asset Management
  • Audit Trail
  • Calendar Management
  • Capacity Management
  • Change Management
  • Charting
  • Collaboration Tools
  • Color Codes/Icons
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Cost Tracking
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Visualization
  • Database Support
  • Dependency Tracking
  • Device Auto Discovery
  • Document Storage
  • Drag & Drop
  • Hierarchical Mapping
  • Historical Trend Analysis
  • IT Asset Tracking
  • Inventory Management
  • Location-Based Mapping
  • Map Exporting
  • Mobile Access
  • Monitoring
  • On-Demand Mapping
  • Real Time Monitoring
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Scheduling
  • Self-Updating Maps
  • Server Monitoring
  • Third Party Integrations
  • Uptime Reporting
  • User Management
  • Visual Analytics
  • Visual Discovery
  • Workflow Management

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Device42 Reviews

Read all reviews

Overall rating

4.8/5

Average score

Ease of Use 4.7
Customer Service 4.9
Features 4.7
Value for Money 4.9

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Write a Review!
Ernest W.
Sr Infrastructure engineer
Leisure, Travel & Tourism, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/04/2019

"Best Find in a while!"

Comments: Great experience and would recommend to anyone in need of asset tracking.

Pros: Easy to use, if you need a feature just request it and they usually get right to it, and customer support very responsive!

Cons: Had to build new VM for upgrade! This took some time, and a little help from CS, i had to go to a certain version, then upgrade to the new, a little confusing!

  • Reviewer Source 
  • Reviewed on 15/04/2019
Verified Reviewer
Infrastructure Engineer
Financial Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/05/2018

"One of the best DCIM platforms out there with an API that allows great possibilities"

Comments: This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.

Pros: One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements. Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities. Their auto-discovery tools are quite in-depth at pulling information from our devices.

Cons: With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.

  • Reviewer Source 
  • Reviewed on 21/05/2018
Kriss A.
Process developer
Computer Networking, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 23/03/2019

"Useful, rough and improving"

Comments: We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present. Would definitely recommend the product. As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt.

Pros: The feature set is decently well thought out and it does what it says on the tin. We rolled it out to cover 1200 devices (60 or so models) inside if two months, which is a very good clip - most stuff worked out of the box and we managed to work around annoying (but minor) issues to get workflow integration going.

Cons: The UI is the weakest point, both in terms of usage and documentation - a good portion of it is undocumented or under documented. The password vault offering may be useful in some scenarios but is insecure by design, would not store anything actually sensitive in it. If you use bonding/port channels, expect that most of the network visualisation breaks down.

  • Reviewer Source 
  • Reviewed on 23/03/2019
Matt M.
IT Infrastructure Manager
Information Technology & Services, 5,001-10,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/01/2021

"Glad we purchased this product."

Comments: Love it.

Pros: Within weeks of deploying and ingesting data we are making smarter IT decisions.

Cons: Just a small learning curve but better than most.

  • Reviewer Source 
  • Reviewed on 25/01/2021
Verified Reviewer
IT Operations
Building Materials, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/03/2019

"Device42 review"

Comments: The support is great and helps us when we have both large and small questions. The dependency chart is
appreciated by our change manager.

Pros: Great tool with many features, you can start with one area and populate it and then move on to next area until all is linked together. We started with the IPAM area to get away from our Excel spreadsheets. I realy like the feature that lets me populate something and then export that data into Excel. In Excel I can quickly add more rows of same type of information and then import it back into Device42. We have also started to leverage the welldocumented and powerfull API. The ability to add custom fields helps you to make sure you can add business specific information.

Cons: The autodiscovery features are really powerfull and sometimes picks up unneaded information. An improvment here would be to bbe able to exclude som information and connections.

  • Reviewer Source 
  • Reviewed on 22/03/2019