--- description: Learn more about Employment Hero price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Employment Hero Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Time Tracking Software](/directory/30612/time-tracking/software) > [Employment Hero](/software/144645/employment-hero) # Employment Hero Canonical: https://www.capterra.com.au/software/144645/employment-hero Page: 1 / 11\ Next: [Next page](https://www.capterra.com.au/software/144645/employment-hero?page=2) > AI Employment OS unifying HR, payroll \& recruitment for 350k+ businesses. Automate the "admin tax" and move to a hands-off operation. > > Verdict: Rated **4.4/5** by 239 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Employment Hero? Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 239 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Employment Hero - **Location**: Sydney, Australia - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 10.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Australia, Canada, Malaysia, New Zealand, Singapore, United Kingdom ## Features - Access Controls/Permissions - Activity/News Feed - Applicant Tracking - Application Management - Approval Process Control - Attendance Tracking - Automated Scheduling - Benefits Management - Bonus Management - Candidate Management - Commenting/Notes - Compensation Management - Compensation Statements - Compliance Management - Course Management - Course Tracking - Employee Benefits Administration - Employee Database - Employee Directory - Employee Management - Employee Portal - Employee Recognition Software - Employee Reward Programs - Employee Self Service - Engagement Tracking - Entity Data Management - Feedback Management - Goal Setting/Tracking - Interview Management - Job Posting - Leave Policy Management - Leave Tracking - Manager-to-Employee Recognition - Market Data Analysis - Mobile Access - Nominations - Overtime Calculation - Payroll Reporting - Peer-to-Peer Recognition - Performance Review Management - Rewards Catalog - Self Service Portal - Status Tracking - Surveys & Feedback - Task Management - Tax Compliance - Time Off Management - Time Tracking - Timesheet Management - W-2 Preparation ... and 48 more features ## Integrations (12 total) - Calendly - Go1 - JobAdder - KeyPay - MYOB Business - Okta - QuickBooks Online - QuickBooks Online Advanced - Saasu - Slack - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software) ## Related Categories - [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software) - [Recruitment Software](https://www.capterra.com.au/directory/30602/recruiting/software) - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) - [Onboarding Software](https://www.capterra.com.au/directory/30819/onboarding/software) - [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software) ## Alternatives 1. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4861 reviews) 2. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5308 reviews) 3. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1928 reviews) 4. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3549 reviews) 5. [Paycom](https://www.capterra.com.au/software/130949/paycom) — 4.4/5 (1386 reviews) ## Reviews ### "Good system as long as you dont need help" — 3.0/5 > **Gwilym** | *2 October 2024* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Great system in terms of system design and intuitive use > > **Cons**: Support system is woeful, poor training and system documentation, getting support is an act in frustration and one of Employment Hero's worst features. They really make it hard for you to get in contact with them > > Great system, but woeful support, they don't want you to get in touch with them when you need help. Very poor documentation of system which causes frustration and a lot of time wasting chasing answers that don't come easily ----- ### "Truly a Hero\!" — 5.0/5 > **Dipin** | *16 December 2024* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: The platform's implementation process was seamless, thanks to the detailed and easy-to-follow step-by-step guides. They covered every aspect clearly and if there was any confusion, the support team was incredibly responsive and knowledgeable during the implementation phase, promptly answering all my questions and ensuring I was never stuck > > **Cons**: There are some doubled up admin features between Payroll and HR. Firstly, An employee doesnt need access to both Payroll and HR platforms to view the same information. Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used or the payroll side to effect the change. Most of the available reports are predefined, and creating custom reports needs alot of manipulation of excel sheets. > > Simple and easy to use, one stop shop for all your HR and payroll requirements. ----- ### "By far the best product on the market for HRIS and Payroll\!" — 5.0/5 > **Victoria** | *13 December 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: That our HRIS and Payroll is all in one. > > **Cons**: Importing data from my existing platform into EH, it was problematic and labour intensive. > > Fantastic\! Customer support, on-boarding, payroll and the overall HR platform is the best on the market. ----- ### "Good - But need to improve on the Employee portal and Resume orders" — 4.0/5 > **Ketmanto** | *11 December 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: It's quite revolutionary. I appreciate its authenticity and its use of AI for job searching and resume building. > > **Cons**: The employee portal appears to be malfunctioning. I submitted a leave request, but am unable to view its progress in the app; it displays only "Pending approval." I can access the details only after the request has been approved. Additionally, when submitting my resume, my work experience is not sorted correctly by year—entries from 2019 appear first, while those from 2025 are placed at the bottom. ----- ### "Better than your run-of-the-mill HRIS" — 5.0/5 > **Shell** | *13 December 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: The absolute ease in using the interface. Everything is clearly labelled and even if you land on the wrong page, it is super easy to figure out where to go. But what I truly liked most is having pre-made templates (HR Documents and Policies for AU and NZ) especially as I work across both countries. Not having to reinvent the wheel was incredibly helpful, but they also allow us the freedom to clone and tweak to tailor it for our business. > > **Cons**: Some features I wish had more flexibility, for example, having a track record/history for hours of work (to see a staff's work hour pattern across their tenure), however I have been informed that this may be updated early next year which is fantastic. The cons I have are not dealbreakers, but they're centred around just overall more flexibility with formatting (ability to right click on any hyperlinks or buttons) and improving the document template customisation tool. > > Overall, as per the the title, EH is comparatively better than other standard HRIS and less clunky. I have used a few other CRMs and HRIS' over the last 8 years and EH has been my favourite. While of course nothing is perfect, EH is also very customer/client-focused and open to feedback, in which I have seen features be changed and updated over the past 7 months since using this HRIS. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.com.au/software/144645/employment-hero?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/144645/employment-hero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data