---
description: Learn more about Employment Hero price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Employment Hero Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Time Tracking Software](/directory/30612/time-tracking/software) > [Employment Hero](/software/144645/employment-hero)

# Employment Hero

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> AI Employment OS unifying HR, payroll \&amp; recruitment for 350k+ businesses. Automate the "admin tax" and move to a hands-off operation.
> 
> Verdict: Rated **4.4/5** by 239 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Employment Hero?

Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 239 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Employment Hero
- **Location**: Sydney, Australia
- **Founded**: 2014

## Commercial Context

- **Starting Price**: USD 10.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Australia, Canada, Malaysia, New Zealand, Singapore, United Kingdom

## Features

- Access Controls/Permissions
- Applicant Tracking
- Approval Process Control
- Attendance Tracking
- Audit Management
- Automated Scheduling
- Background Screening
- Benefits Management
- Bonus Management
- Candidate Management
- Commenting/Notes
- Compensation Management
- Compensation Statements
- Compliance Management
- Course Management
- Course Tracking
- Dashboard
- Document Management
- Employee Benefits Administration
- Employee Database
- Employee Directory
- Employee Portal
- Employee Profiles
- Employee Recognition Software
- Employee Reward Programs
- Employee Self Service
- Entity Data Management
- Feedback Management
- Goal Setting/Tracking
- Interview Management
- Leave Policy Management
- Leave Tracking
- Manager-to-Employee Recognition
- Market Data Analysis
- Multi-Country
- Nominations
- Payroll Management
- Payroll Reporting
- Peer-to-Peer Recognition
- Performance Review Management
- Reporting/Analytics
- Rewards Catalog
- Self Service Portal
- Status Tracking
- Task Management
- Tax Compliance
- Time Off Management
- Time Tracking
- Timesheet Management
- W-2 Preparation

... and 54 more features

## Integrations (12 total)

- Calendly
- Go1
- JobAdder
- KeyPay
- MYOB Business
- Okta
- QuickBooks Online
- QuickBooks Online Advanced
- Saasu
- Slack
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software)

## Related Categories

- [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software)
- [Recruitment Software](https://www.capterra.com.au/directory/30602/recruiting/software)
- [HR Software](https://www.capterra.com.au/directory/5/human-resource/software)
- [Onboarding Software](https://www.capterra.com.au/directory/30819/onboarding/software)
- [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software)

## Alternatives

1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5318 reviews)
2. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1972 reviews)
3. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4883 reviews)
4. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3649 reviews)
5. [Paycom](https://www.capterra.com.au/software/130949/paycom) — 4.4/5 (1400 reviews)

## Reviews

### "Truly a Hero\!" — 5.0/5

> **Dipin** | *16 December 2024* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: The platform's implementation process was seamless, thanks to the detailed and easy-to-follow step-by-step guides. They covered every aspect clearly and if there was any confusion, the support team was incredibly responsive and knowledgeable during the implementation phase, promptly answering all my questions and ensuring I was never stuck
> 
> **Cons**: There are some doubled up admin features between Payroll and HR. Firstly, An employee doesnt need access to both Payroll and HR platforms to view the same information. Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used or the payroll side to effect the change.&#10;&#10;Most of the available reports are predefined, and creating custom reports needs alot of manipulation of excel sheets.
> 
> Simple and easy to use, one stop shop for all your HR and payroll requirements.

-----

### "Good - But need to improve on the Employee portal and Resume orders" — 4.0/5

> **Ketmanto** | *11 December 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: It's quite revolutionary. I appreciate its authenticity and its use of AI for job searching and resume building.
> 
> **Cons**: The employee portal appears to be malfunctioning. I submitted a leave request, but am unable to view its progress in the app; it displays only "Pending approval." I can access the details only after the request has been approved.&#10;Additionally, when submitting my resume, my work experience is not sorted correctly by year—entries from 2019 appear first, while those from 2025 are placed at the bottom.

-----

### "A good experience" — 5.0/5

> **Dana** | *4 February 2025* | Medical Practice | Recommendation rating: 6.0/10
> 
> **Pros**: There are so many functions for payroll and HR sites.
> 
> **Cons**: Its not easy to cross check the terminated staff in payroll and Hr sites
> 
> All good, and we will continue to use in the future

-----

### "Better than your run-of-the-mill HRIS" — 5.0/5

> **Shell** | *13 December 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: The absolute ease in using the interface. Everything is clearly labelled and even if you land on the wrong page, it is super easy to figure out where to go. But what I truly liked most is having pre-made templates (HR Documents and Policies for AU and NZ) especially as I work across both countries. Not having to reinvent the wheel was incredibly helpful, but they also allow us the freedom to clone and tweak to tailor it for our business.
> 
> **Cons**: Some features I wish had more flexibility, for example, having a track record/history for hours of work (to see a staff's work hour pattern across their tenure), however I have been informed that this may be updated early next year which is fantastic. The cons I have are not dealbreakers, but they're centred around just overall more flexibility with formatting (ability to right click on any hyperlinks or buttons) and improving the document template customisation tool.
> 
> Overall, as per the the title, EH is comparatively better than other standard HRIS and less clunky. I have used a few other CRMs and HRIS' over the last 8 years and EH has been my favourite. While of course nothing is perfect, EH is also very customer/client-focused and open to feedback, in which I have seen features be changed and updated over the past 7 months since using this HRIS.

-----

### "My Super Hero" — 5.0/5

> **Julius** | *5 February 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: As and end-user, Employment Hero is a very useful tool to monitor your details like your salary, leave entitlements, tenure in the company. It’s a breeze in navigating the software as it has features that makes the software user-friendly.
> 
> **Cons**: I cannot see anything that I dislike in Employment Hero. It is easy to use and it takes little effort in navigating through the software.
> 
> Overall, Employment Hero is a highly recommended software especially for offices with large employee number. I give it the highest rating possible as it is easy to use. I like the graphics as well.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/144645/employment-hero)

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| de-CH | <https://www.capterra.ch/software/144645/employment-hero> |
| en | <https://www.capterra.com/p/144645/Employment-Hero/> |
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