Honeywell Forge Visitor Management

Great product

Comments: We were looking for a local solution with better support when required, the support over the trial process was great, I was able to get answers to questions and was lots offered support to help me get going, with that in mind the setup was straight forward little support was needed.
We looked at Sine with the view that we could use to check in/out staff at a later date (via the app), helping us keep track of who is on/off site in emergency situations, the SMS function is a great way to also assist here for unaccounted visitors

Pros:

Simple to setup and get operational and simple to use from the end point, The App for signing in works a treat for our contractors, also the email alerts when their is an issue like the printer stops helps us be proactive to fix. overall very easy to setup and deploy Recommend checking it out.

Cons:

Jump in price between the Medium and Enterprise, another level for "large" I feel would be a good idea. for now the medium plan works for us, so not an issue, bulk SMS is another feature I would like to see in the future

Feeling safer already!

Pros:

We've been using Sine for about six months now, and have mostly great reactions to report. The ease of use and universality of the iPad is one of my favorite things, as it didn't take much at all to get used to and the iPad could serve us multiple purposes. We have been utilizing the name badge printer on a daily basis as well. Sine has overall improved our visitor management and given us a much-needed peace of mind.

Cons:

We do wish that the printer was more user-friendly; we can't connect it to our wi-fi since we require usernames and passwords, and therefore have had a harder time setting the printer up manually. Maybe in the future, colored badges would be an option, since the lighting isn't always the best and some of our black-and-white badges either wash out or appear too dark. In general, I will say Sine is very easy to use and the customer service is very responsive.

Review - MDC.

Comments: Some people visiting say question in contractors field a bit complex - also floor level only allows level 1 entry details. Stylus pen does not work on panel well.

Pros:

Its ok, but don't know why we still also have to fill in paper based registers as well. Doubling up of workload. Needs area for card numbers to be placed by visitors, so we can reconcile card audit at end of day.

Cons:

Some people have put details in and when go to use it again details not there, so they have to restart again whole process. Seems to happen at times after a software update.

Easy setup and great functionality

Comments: Sine have been good to work with on initial setup and are easy to reach when needed. I have been disappointed that they dismiss our dashboard requirements as this is functionality that is standard with every other offering I have used.

Pros:

Very quick and easy to setup. Interface looks good and i've found functionality to be better than the alternatives.

Cons:

We need a customer visible dashboard to display number of people on-site which Sine cannot do and they don't have it on their roadmap. Talking to them about adding this basic functionality has not yielded positive results.

Easy to implement

Pros:

Very easy to implement and customise - highly rate how helpful the team was in getting this deployed quickly as part of our Covid response plan.

Cons:

Everything works well. Some extra customisation would be nice but not essential.