--- description: Learn more about Zoom Workplace price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoom Workplace Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/31895/video-conferencing/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing) # Zoom Workplace Canonical: https://www.capterra.com.au/software/144037/zoom-video-conferencing Page: 1 / 589\ Next: [Next page](https://www.capterra.com.au/software/144037/zoom-video-conferencing?page=2) > Cloud-based collaboration platform unifying meetings, team chat, phone, email, whiteboard, docs, and workspace management in one app. > > Verdict: Rated **4.6/5** by 14689 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoom Workplace? Small teams, mid-market organizations, and large enterprises across all industries, including Education, Healthcare, Financial Services, Government, Manufacturing, Retail, Frontline, and Broadcast. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14689 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoom - **Founded**: 2011 ## Commercial Context - **Starting Price**: $20.99 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic - for personal meetings: Free Pro - for small teams: A$20.99/month/host Business - for small \& medium sized businesses: A$27.99/month/host (min 10 hosts) Enterprise - for large enterprises: $27.99/month/host (min 100 hosts) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Audio Capture - Auto-Dialer - Availability Management - Calendar Management - Calendar Sync - Call Center Management - Call Monitoring - Call Recording - Call Routing - Call Tracking - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Computer Telephony Integration - Content Management - Customizable Templates - Desktop/Browser Sharing - Document Management - Electronic Hand Raising - Employee Directory - Event Management - Event Scheduling - Live Chat - Multi-User Collaboration - Online Booking - Presentation Streaming - Presentation Tools - Real Time Screen Sharing - Real-Time Chat - Real-time Broadcasting - Recording - Reminders - Remote Support Software - Response Management - Scheduling - Screen Capture - Screen Recording Software - Screen Sharing - Session Recording - Social Media Streaming - Space Reservation - Templates - Two Way Audio & Video - Two-Way Audio & Video - Video Conferencing - Voice Mail ... and 33 more features ## Integrations (108 total) - Adobe Acrobat - Adobe Export PDF - Agentforce - Amazon Chime - Asana - Asana for Gmail for G Suite - Ashby - Attention - Avoma - Blackboard - Boomerang for Gmail - Box - Bullhorn - CRM Assistant for Gmail™ - Calendar Scheduling Software for Teams ... and 93 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Video Conferencing Software](https://www.capterra.com.au/directory/31895/video-conferencing/software) ## Related Categories - [Video Conferencing Software](https://www.capterra.com.au/directory/31895/video-conferencing/software) - [Scheduling Software](https://www.capterra.com.au/directory/30087/scheduling/software) - [Unified Communications Software](https://www.capterra.com.au/directory/31035/unified-communications/software) - [Calendaring Software](https://www.capterra.com.au/directory/32297/calendar/software) - [Screen Sharing Software](https://www.capterra.com.au/directory/31738/screen-sharing/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (11166 reviews) 2. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17732 reviews) 3. [Google Meet](https://www.capterra.com.au/software/176572/google-hangouts) — 4.5/5 (12179 reviews) 4. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24221 reviews) 5. [GoTo Meeting](https://www.capterra.com.au/software/163332/gotomeeting) — 4.4/5 (11531 reviews) ## Reviews ### "Reliable Collaboration Platform for Meetings and Teamwork" — 5.0/5 > **Piyusha** | *4 August 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Zoom Workplace is easy to use and provides excellent video and audio quality for meetings. It includes useful collaboration features such as screen sharing, chat, virtual backgrounds, whiteboards, and meeting recordings. The interface is intuitive, making it simple for both new and experienced users to schedule meetings and collaborate with teams from anywhere. > > **Cons**: Some advanced features are only available in paid plans, and the free version has meeting time limits for group calls. Occasionally, updates introduce minor bugs or compatibility issues, and customer support response times can vary depending on the subscription plan. > > My overall experience with Zoom Workplace has been very positive. It has been a reliable platform for video conferencing, team collaboration, and remote work. The application is stable, easy to navigate, and offers a wide range of productivity features that improve communication. While there are some limitations with the free plan, the overall performance, ease of use, and collaboration tools make it an excellent choice for businesses and individuals. ----- ### "Powerful and great for collaboration and conferences" — 4.0/5 > **Viktoriya** | *23 March 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: it is a great cost effective solution for a bigger business. we have transitioned away from it, but there were numerous pluses when we had it: easy integrations with other software, end-to-end encryption, focus on collaboration and communication, AI integration helped to transcribe and summarize video call meetings. quality of sound and video was always better compared to other software. Customer support was fast and helped fixed issues we had. Zoom keeps innovating and fixing bugs and issued overtime, which is important. It made it easy to manage recordings and files for later use. If bandwidth allows, you can do calls in HD video, do screensharing and create breakout rooms. > > **Cons**: For a smaller business the cost becomes an inhibitor over time as team expends. having to pay per person per month can increase the cost substantially compared to other options. > > Zoom has been around for a while and it is easy to use, most of clients have access to it or can still easily jump on a call even if they don't. Focus on team collaboration and communication is a great feature. I enjoyed using it but the company had to eventually move away to another software due to cost. ----- ### "Reliable and Great Features" — 5.0/5 > **Junaid** | *13 September 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Zoom workplace is reliable for video conferencing with excellent audio and video quality. Platform is very easy to use and it integrates well with calendars. Features like breakout rooms, screen sharing and recording make it great for internal teams and clients. I personally love using Zoom mobile phone application. > > **Cons**: The free version is limited in meeting duration and advanced features are locked behing high tier pricing. > > Overall, Zoom Workplace has been dependable communication tool for us. It has become essential for hybrid and remote teams. ----- ### "Zoom Workplace - Simple for internal uses" — 3.0/5 > **Selena** | *19 February 2026* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: Zoom Workplace is easy to use and the layout of video call is also effective for larger organisations. The arrangement of icons on the screen seem to be effective for various users with varying levels of capability. > > **Cons**: Zoom Workplace can be more generic in terms of fit for purpose calls. 1:1 client calls can seem 'informal' from a user perspective and it appears as more of a tool for internal meetings. > > Effective, simple, widely known and used. The start-up of the application, however can sometimes take a long time, and the fact that it requires an application can be cumbersome for external meetings or those who are dialling in. ----- ### "Zoom Workplace Review" — 5.0/5 > **Bien** | *23 May 2025* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: The AI Companion is a standout feature, offering capabilities like meeting summaries, transcription, and action item extraction. > > **Cons**: Some users have reported problems with video and audio quality, especially if their internet connection is not strong. > > The AI Companion is highly praised for its ability to summarize meetings, transcribe conversations, and extract action items, which enhances productivity. ----- Page: 1 / 589\ Next: [Next page](https://www.capterra.com.au/software/144037/zoom-video-conferencing?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/144037/zoom-video-conferencing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data