--- description: Learn more about Zoom Workplace price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoom Workplace Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing) # Zoom Workplace Canonical: https://www.capterra.com.au/software/144037/zoom-video-conferencing Page: 1 / 582\ Next: [Next page](https://www.capterra.com.au/software/144037/zoom-video-conferencing?page=2) > With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. > > Verdict: Rated **4.6/5** by 14526 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoom Workplace? Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14526 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoom Video Communications - **Founded**: 2011 ## Commercial Context - **Starting Price**: $20.99 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic - for personal meetings: Free Pro - for small teams: A$20.99/month/host Business - for small \& medium sized businesses: A$27.99/month/host (min 10 hosts) Enterprise - for large enterprises: $27.99/month/host (min 100 hosts) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - AI/Machine Learning - Activity/News Feed - Alerts/Notifications - Audio Capture - Auto-Dialer - Availability Management - CRM - Calendar Management - Calendar Sync - Call Center Management - Call Monitoring - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Computer Telephony Integration - Content Generation - Content Management - Creative Design - Desktop/Browser Sharing - Document Management - Employee Directory - Event Management - Event Scheduling - Generative Fill - Image Editing - Live Chat - Mobile Access - Multi-User Collaboration - Natural Language Processing - Online Booking - Presentation Streaming - Real Time Screen Sharing - Real-Time Chat - Real-time Broadcasting - Recording - Reminders - Remote Support Software - Scheduling - Screen Capture - Screen Recording Software - Screen Sharing - Session Recording - Social Media Streaming - Templates - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Voice Mail ... and 37 more features ## Integrations (58 total) - Absorb LMS - Acuity Scheduling - Asana - Bitbucket - Blackboard - Book Like A Boss - Box - Calendly - Canvas - Dropbox Business - Egnyte - GitHub - GitLab - Gmail - Gong.io ... and 43 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software) - [Web Conferencing Software](https://www.capterra.com.au/directory/30075/web-conferencing/software) - [Meeting Software](https://www.capterra.com.au/directory/30802/meeting/software) - [Remote Work Software](https://www.capterra.com.au/directory/31855/remote-work/software) - [Live Streaming Software](https://www.capterra.com.au/directory/31755/live-streaming/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 2. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24046 reviews) 4. [Google Meet](https://www.capterra.com.au/software/176572/google-hangouts) — 4.5/5 (12079 reviews) 5. [GoTo Meeting](https://www.capterra.com.au/software/163332/gotomeeting) — 4.4/5 (11525 reviews) ## Reviews ### "Reliable and Great Features" — 5.0/5 > **Junaid** | *13 September 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Zoom workplace is reliable for video conferencing with excellent audio and video quality. Platform is very easy to use and it integrates well with calendars. Features like breakout rooms, screen sharing and recording make it great for internal teams and clients. I personally love using Zoom mobile phone application. > > **Cons**: The free version is limited in meeting duration and advanced features are locked behing high tier pricing. > > Overall, Zoom Workplace has been dependable communication tool for us. It has become essential for hybrid and remote teams. ----- ### "Zoom Workplace Review" — 5.0/5 > **Bien** | *23 May 2025* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: The AI Companion is a standout feature, offering capabilities like meeting summaries, transcription, and action item extraction. > > **Cons**: Some users have reported problems with video and audio quality, especially if their internet connection is not strong. > > The AI Companion is highly praised for its ability to summarize meetings, transcribe conversations, and extract action items, which enhances productivity. ----- ### "Powerful and great for collaboration and conferences" — 4.0/5 > **Viktoriya** | *23 March 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: it is a great cost effective solution for a bigger business. we have transitioned away from it, but there were numerous pluses when we had it: easy integrations with other software, end-to-end encryption, focus on collaboration and communication, AI integration helped to transcribe and summarize video call meetings. quality of sound and video was always better compared to other software. Customer support was fast and helped fixed issues we had. Zoom keeps innovating and fixing bugs and issued overtime, which is important. It made it easy to manage recordings and files for later use. If bandwidth allows, you can do calls in HD video, do screensharing and create breakout rooms. > > **Cons**: For a smaller business the cost becomes an inhibitor over time as team expends. having to pay per person per month can increase the cost substantially compared to other options. > > Zoom has been around for a while and it is easy to use, most of clients have access to it or can still easily jump on a call even if they don't. Focus on team collaboration and communication is a great feature. I enjoyed using it but the company had to eventually move away to another software due to cost. ----- ### "Bring back the old Zoom\! I am not a fan of Zoom Workplace" — 2.0/5 > **Verified Reviewer** | *25 August 2025* | Professional Training & Coaching | Recommendation rating: 2.0/10 > > **Pros**: I have used Zoom for years now and have been very happy with the product so I for the most part have been happy with it. The video call quality was perfect\! Also my clients find the ease of use has been brilliant. It was also a great value for money for both myself and my clients. But Zoom Workplace? Read my review... > > **Cons**: The new update which is Zoom Workplace really threw me. It lost a lot of the great features that I loved about the original Zoom and took away features like improving appearance, lighting and the look and feel is very different. > > I just wished they allowed you to do an "upgrade" to Workplace and not a complete change from the older version of zoom. they have also incorporated AI but I dont feel it is needed. ----- ### "Zoom Workplace - Simple for internal uses" — 3.0/5 > **Selena** | *19 February 2026* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: Zoom Workplace is easy to use and the layout of video call is also effective for larger organisations. The arrangement of icons on the screen seem to be effective for various users with varying levels of capability. > > **Cons**: Zoom Workplace can be more generic in terms of fit for purpose calls. 1:1 client calls can seem 'informal' from a user perspective and it appears as more of a tool for internal meetings. > > Effective, simple, widely known and used. The start-up of the application, however can sometimes take a long time, and the fact that it requires an application can be cumbersome for external meetings or those who are dialling in. ----- Page: 1 / 582\ Next: [Next page](https://www.capterra.com.au/software/144037/zoom-video-conferencing?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/144037/zoom-video-conferencing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data