ExpertVoice

ExpertVoice

by ExpertVoice

Who Uses ExpertVoice?

Consumer Brands --- Brand Managers. Social Media Managers and Marketers. Digital Marketers. Web Managers, E-Commerce teams.

What Is ExpertVoice?

ExpertVoice connects brands with a network of more than 1M experts across 30+ product categories. The platform gathers the most influential and trusted recommenders, increases and improves their recommendations, and puts their recommendations to work on behalf of more than 500 of the worlds top brands to increase sales to consumers. Learn more and discover how its rapidly growing community of brands and experts are transforming today's buying experience.

ExpertVoice Details

ExpertVoice

https://www.expertvoice.com

Founded 2004

ExpertVoice Cost Overview

ExpertVoice does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

ExpertVoice Features

Brand Management Software
Artwork Management
Campaign Management
Change Management
Fulfillment Distribution
Project Management
Workflow Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

ExpertVoice Reviews

Showing 5 of 5 reviews

Overall
3.8/5
Ease of Use
3.8/5
Customer Service
3/5
Features
3.4/5
Value for Money
1.5/5
Clayton R.
Assistant Manager
Retail, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/05/2019

"Grow your Industry Knowledge and Shop"

Pros: A great tool to be able to learn more about the brands that my employer carries. The training courses are great and allow me to really learn the details about different equipment that we sell. It is easy to use, sort brands with different filters, and find what you are looking for.

Cons: The mobile app can sometimes be a little slow and not quite as easy to use. But other than that, same basic experience and great tool for both gaining industry knowledge and shopping.

  • Reviewer Source 
  • Reviewed on 09/05/2019
Gerome L.
Sales Associate
Retail, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/02/2020

"Expertvoice Review"

Pros: Ease of Use
Simple, clean interface
Easy to browse
Purchases made simple
good font size

Cons: Search function is difficult to use. There is no option to filter search results by brand.

  • Reviewer Source 
  • Reviewed on 12/02/2020
Verified Reviewer
VP of Sales & General Manager, US
Consumer Electronics, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    1/5
  • Ease of Use
    3/5
  • Features & Functionality
    1/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 31/01/2019

"Expensive marketing tool which does not deliver ROI"

Pros: It sounds like a good idea to seed your product with retail salespeople. Setup wasn't too difficult.

Cons: This is a completely ineffective tool. They are unable to target retailers they claim. Expect them to fail to meet KPIs and statement of work. We ended up at around 15% of the KPIs that we mutually set which were based on engagements and on products seeded. We had absolutely no engagements with retailers we specifically highlighted and many engagements from ExpertVoice employees.

  • Reviewer Source 
  • Reviewed on 31/01/2019
Parker S.
Sales Team Lead
Environmental Services, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/02/2019

"Best website!!"

Pros: This website is amazing, not only is it fun to learn products but get deals doing it

Cons: Sometimes it limits you in the products they have available

  • Reviewer Source 
  • Reviewed on 11/02/2019
Jessica M.
Dog trainer
Used the Software for: 1-5 months
  • Overall Rating
    3/5
  • Ease of Use
    2/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 09/11/2017

"Teaches you things then quizes you if yiu pass yiu get some free items or a discount"

Pros: I enjoy the fact that it teaches you about new foods and items for animals or anything else you're interested in

Cons: I don't like the fact that it's so hard to find things that are worth the time it makes you go through, sometimes it makes you go through five different things before yiu get the reward and it's not always a good one.

  • Reviewer Source 
  • Reviewed on 09/11/2017