Who Uses This Software?

Consumer Brands --- Brand Managers. Social Media Managers and Marketers. Digital Marketers. Web Managers, E-Commerce teams.

Average Ratings

4 reviews
  • Overall 3.5 / 5
  • Ease of Use 3.5 / 5
  • Customer Service 3 / 5
  • Features 3.5 / 5
  • Value for Money 1.5 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • ExpertVoice
  • https://www.expertvoice.com
  • Founded 2004

About ExpertVoice

ExpertVoice connects brands with a network of more than 1M experts across 30+ product categories. The platform gathers the most influential and trusted recommenders, increases and improves their recommendations, and puts their recommendations to work on behalf of more than 500 of the worlds top brands to increase sales to consumers. Learn more and discover how its rapidly growing community of brands and experts are transforming today's buying experience.

ExpertVoice Features

  • Approval Process Control
  • Artwork Management
  • Asset Management
  • Change Management
  • Fulfillment Distribution
  • Project Management
  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign
  • Campaign Management
  • Gamification
  • Response Management
  • Review Generation
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Post Scheduling

ExpertVoice Most Helpful Reviews

Grow your Industry Knowledge and Shop

Reviewed on 09/05/2019
Clayton R.
Assistant Manager
Retail, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: A great tool to be able to learn more about the brands that my employer carries. The training courses are great and allow me to really learn the details about different equipment that we sell. It is easy to use, sort brands with different filters, and find what you are looking for.

Cons: The mobile app can sometimes be a little slow and not quite as easy to use. But other than that, same basic experience and great tool for both gaining industry knowledge and shopping.

Expensive marketing tool which does not deliver ROI

Reviewed on 31/01/2019
Verified Reviewer
VP of Sales & General Manager, US
Consumer Electronics, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: It sounds like a good idea to seed your product with retail salespeople. Setup wasn't too difficult.

Cons: This is a completely ineffective tool. They are unable to target retailers they claim. Expect them to fail to meet KPIs and statement of work. We ended up at around 15% of the KPIs that we mutually set which were based on engagements and on products seeded. We had absolutely no engagements with retailers we specifically highlighted and many engagements from ExpertVoice employees.

Best website!!

Reviewed on 11/02/2019
Parker S.
Sales Team Lead
Environmental Services, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: This website is amazing, not only is it fun to learn products but get deals doing it

Cons: Sometimes it limits you in the products they have available

Teaches you things then quizes you if yiu pass yiu get some free items or a discount

Reviewed on 09/11/2017
Jessica M.
Dog trainer
Used the Software for: 1-5 months
Reviewer Source 
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: I enjoy the fact that it teaches you about new foods and items for animals or anything else you're interested in

Cons: I don't like the fact that it's so hard to find things that are worth the time it makes you go through, sometimes it makes you go through five different things before yiu get the reward and it's not always a good one.

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