ExpertVoice

Who Uses ExpertVoice?

Consumer Brands --- Brand Managers. Social Media Managers and Marketers. Digital Marketers. Web Managers, E-Commerce teams.

What Is ExpertVoice?

ExpertVoice connects brands with a network of more than 1M experts across 30+ product categories. The platform gathers the most influential and trusted recommenders, increases and improves their recommendations, and puts their recommendations to work on behalf of more than 500 of the worlds top brands to increase sales to consumers. Learn more and discover how its rapidly growing community of brands and experts are transforming today's buying experience.

ExpertVoice Details

ExpertVoice

https://www.expertvoice.com

Founded 2004

ExpertVoice pricing overview

ExpertVoice does not have a free version but does offer a free trial.


Free Version

No

Free Trial

Yes

ExpertVoice deployment and support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

ExpertVoice Features

  • Artwork Management
  • Campaign Management
  • Change Management
  • Fulfillment Distribution
  • Project Management
  • Workflow Management

View full list of Brand Management Software

  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign

View full list of Campaign Management Software

  • Campaign Management
  • Gamification
  • Response Management
  • Review Generation
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

View full list of Reputation Management Software

  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Post Scheduling

View full list of Social Media Marketing Tools

ExpertVoice Alternatives

More ExpertVoice alternatives

ExpertVoice Reviews

Read all reviews

Overall rating

4/5

Average score

Ease of Use 3.8
Customer Service 3.5
Features 3.5
Value for Money 2.7

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Parker S.
Sales Team Lead
Environmental Services, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/02/2019

"Best website!!"

Pros: This website is amazing, not only is it fun to learn products but get deals doing it

Cons: Sometimes it limits you in the products they have available

  • Reviewer Source 
  • Reviewed on 11/02/2019
Clayton R.
Assistant Manager
Retail, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/05/2019

"Grow your Industry Knowledge and Shop"

Pros: A great tool to be able to learn more about the brands that my employer carries. The training courses are great and allow me to really learn the details about different equipment that we sell. It is easy to use, sort brands with different filters, and find what you are looking for.

Cons: The mobile app can sometimes be a little slow and not quite as easy to use. But other than that, same basic experience and great tool for both gaining industry knowledge and shopping.

  • Reviewer Source 
  • Reviewed on 09/05/2019
Andrew L.
Owner
Entertainment, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/01/2021

"Great App, just inconsistent"

Comments: Great! They have a great interface to use and I've had great experiences with several orders.

Pros: I really like how you can search the inventory of literally EVERY brand you have access to. The ability to become an expert certified is also helpful.

Cons: Some brands have codes to use, some you have to buy through expert voice, and its kind of obnoxious. Having just one way to buy would be more helpful.

  • Reviewer Source 
  • Reviewed on 07/01/2021
Verified Reviewer
VP of Sales & General Manager, US
Consumer Electronics, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    1 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 31/01/2019

"Expensive marketing tool which does not deliver ROI"

Pros: It sounds like a good idea to seed your product with retail salespeople. Setup wasn't too difficult.

Cons: This is a completely ineffective tool. They are unable to target retailers they claim. Expect them to fail to meet KPIs and statement of work. We ended up at around 15% of the KPIs that we mutually set which were based on engagements and on products seeded. We had absolutely no engagements with retailers we specifically highlighted and many engagements from ExpertVoice employees.

  • Reviewer Source 
  • Reviewed on 31/01/2019
Gerome L.
Sales Associate
Retail, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/02/2020

"Expertvoice Review"

Pros: Ease of Use
Simple, clean interface
Easy to browse
Purchases made simple
good font size

Cons: Search function is difficult to use. There is no option to filter search results by brand.

  • Reviewer Source 
  • Reviewed on 12/02/2020