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What Is Bullhorn ATS & CRM?

Bullhorn is the global leader in software for the staffing and recruiting industry. More than 10,000 staffing companies rely on Bullhorn's platform to increase sales, unify previously siloed teams and tasks, and differentiate themselves against their competition. Headquartered in Boston, with offices around the world, Bullhorn is founder-led and employs more than 1,000 people globally. To learn more, visit www.bullhorn.com or follow @Bullhorn on Twitter.

Who Uses Bullhorn ATS & CRM?

Bullhorn works best for recruiting agencies with 11+ users and is perfect for companies looking to scale without limitation, increase productivity, and make more placements.

Bullhorn ATS & CRM Software - 1
Bullhorn ATS & CRM Software - 2
Bullhorn ATS & CRM Software - Bullhorn Email Integration
Bullhorn ATS & CRM Software - Mobile Recruiting

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Reviews of Bullhorn ATS & CRM

Average score

Overall
4.1
Ease of Use
4.1
Customer Service
4.0
Features
4.0
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
India
India
Benefits Customer Service Representative in US
Verified LinkedIn User
Insurance, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Makes timecard submission fast and easy!

5.0 2 months ago New

Pros:

Makes it easy to enter and submit work hours and the format is easy to follow. Also their customer support team is awesome!

Cons:

Sometimes logging into your account can be difficult.

Dave
People Operations Business Partner in Australia
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Bullhorn - the internal recruiter's best friend

5.0 last week New

Comments: It's changed the way we recruit. Allows us to give a really positive candidate experience because we can track our interactions to be personable.

Pros:

Easy to use, cost effective, customisable and bespoke to us. The file noting of candidate interactions, ability to easily merge profiles. It's a professional solution, so much better than the HRIS systems with their inbuilt ATS. It's billed on per user, so its very cheap. The support team are excellent.

Cons:

Rolling it out and customising was a challenge but was worth it. The mobile app with default customisation is pretty basic so needs work. Sometimes the viewing of CV's in the platform is clunky depending on the CV but still fine.

Akshay
Team Lead in Canada
Computer Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A flexible and modern ATS made for efficient recruiting

3.0 last month New

Comments: Bullhorn ATS offers a robust suite with a strong focus on centralized data management, workflow efficiency, and insightful analytics, tailored for recruitment agencies. Its user-friendly mobile interface is commendable. Yet, its complexity and premium cost structure may pose challenges, particularly for startups. Enhancing customer service responsiveness would be beneficial.

Pros:

The platform excels in consolidating candidate information in one database, streamlining the search and access process. Flexibility is key with Bullhorn, as it allows the tailoring of recruitment workflows and provides numerous automations for routine tasks. Furthermore, it facilitates effective coordination between recruitment personnel and hiring managers.

Cons:

For those less technically inclined, Bullhorn may present a steep learning curve. The investment can be significant for startups since costs scale with user numbers. Reliance on integrations means troubleshooting can be problematic, and the storage system may require technical adjustments. Compared to its competitors, Bullhorn could offer greater adaptability and more expansive customer support.

Giuliano
Customer Care Rep in US
Telecommunications, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

A Great HR Solution For Business

5.0 4 weeks ago New

Pros:

The tool handles recruitment and most our HR needs effectively. Well equipped and effortless to use.

Cons:

No issues as the product is helpful and never a problem.

Ray
Director in UK
Renewables & Environment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good solid CRM

4.0 9 months ago

Comments: Generally good, which is why we have stayed for 3 years. Works well. Solid CRM.

Pros:

It is relatively easy to use, process thorugh the job etc works./ The system works which is better than when I sued Vincere. The help desk does repsond quickly. You have to log. Onboarding is ok - strong processes. But like any larger company it is on you. You have to watch vieos to learn the system and people supporting changes regularly so you will find your knowledge within a year will be better than people supporting you. But as I say the help team will pass you on to experienced people if the problem exists. Overall is a good system, a larger company with the usual larger company processes.

Cons:

Advertising - works but adding a job for multiple jobs can be long winded. Indexing we have had issues with, searching for candidates and not coming up, but they are on there. The biggest issue is Bullhorn partners, very expensive and not al that great.Be wary for all CRMs and Bullhorn when they repsond with yes we have a partner that can do that, for example text messaging. Creating a branded Cv should be easier. Parsing could be better. There answer is we have a partner. Some of this you expect the CRM to do, at the end of the day what are you paying for, if the answer is we have a partner.