---
description: Learn more about C-Zentrix price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: C-Zentrix Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [C-Zentrix](/software/143094/C-Zentrix)

# C-Zentrix

Canonical: https://www.capterra.com.au/software/143094/C-Zentrix

> C-Zentrix is a secure omnichannel contact center solution with AI, CRM, dialers, and bots to drive seamless customer engagement.
> 
> Verdict: Rated **3.5/5** by 2 users. Top-rated for **Features**.

-----

## Overview

### Who Uses C-Zentrix?

We cater to all industry verticals where there is a need for contact centre management. Our expertise lies in
1. BPO
2. Banking \& Insurance
3. E-commerce
4. Manufacturing
5. Education
6. Travel

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: C-ZENTRIX
- **Founded**: 2002

## Commercial Context

- **Starting Price**: INR 300.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- AI Copilot
- AI/Machine Learning
- Agent Interface
- Auto-Dialer
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Transfer
- Callback Scheduling
- Campaign Management
- Chatbot
- Computer Telephony Integration
- Contact Management
- Customer Support
- Customisable Branding
- Dashboard
- IVR
- Interaction Tracking
- Language Detection
- Lead Qualification
- List Management
- Multiple Scripts
- Natural Language Processing
- Phone Key Input
- Pre-recorded Messages
- Predictive Dialer
- Quality Management
- Queue Management
- Reporting/Analytics
- Survey/Poll Management
- Text to Speech
- Transfers/Routing
- Voice Customization
- Voice Mail
- Workforce Management

## Integrations (2 total)

- CRM
- CTI

## Support Options

- 24/7 (Live rep)

## Category

- [Contact Centre Software](https://www.capterra.com.au/directory/32035/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.capterra.com.au/directory/32035/contact-center/software)
- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)
- [IVR Software](https://www.capterra.com.au/directory/30231/ivr/software)
- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)
- [Predictive Dialer Software](https://www.capterra.com.au/directory/30597/predictive-dialer/software)

## Alternatives

1. [Amazon Connect](https://www.capterra.com.au/software/1017140/amazon-connect) — 4.5/5 (92 reviews)
2. [3C Plus](https://www.capterra.com.au/software/219652/3c-plus) (0 reviews)
3. [Ringover](https://www.capterra.com.au/software/169627/ringover) — 4.7/5 (858 reviews)
4. [Bitrix24](https://www.capterra.com.au/software/113540/bitrix24) — 4.2/5 (984 reviews)
5. [DialedIn CCaaS](https://www.capterra.com.au/software/29589/callcenternow) — 4.8/5 (314 reviews)

## Reviews

### "All in one. I must say" — 3.0/5

> **Gupta** | *23 January 2016*
> 
> This Solution make business easy with high productivity.

-----

### "Very less latency" — 4.0/5

> **Shivakant** | *8 March 2017* | Human Resources | Recommendation rating: 5.0/10
> 
> **Pros**: All thing Voice, Latency, UI
> 
> **Cons**: Little bit improvisation on UI
> 
> I used various software of its type but I like this application very much as compared to other, because of its less latency

## Links

- [View on Capterra](https://www.capterra.com.au/software/143094/C-Zentrix)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/143094/C-Zentrix/> |
| en-AE | <https://www.capterra.ae/software/143094/C-Zentrix> |
| en-AU | <https://www.capterra.com.au/software/143094/C-Zentrix> |
| en-CA | <https://www.capterra.ca/software/143094/C-Zentrix> |
| en-GB | <https://www.capterra.co.uk/software/143094/C-Zentrix> |
| en-IE | <https://www.capterra.ie/software/143094/C-Zentrix> |
| en-IL | <https://www.capterra.co.il/software/143094/C-Zentrix> |
| en-IN | <https://www.capterra.in/software/143094/C-Zentrix> |
| en-NZ | <https://www.capterra.co.nz/software/143094/C-Zentrix> |
| en-SG | <https://www.capterra.com.sg/software/143094/C-Zentrix> |
| en-ZA | <https://www.capterra.co.za/software/143094/C-Zentrix> |

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