Verizon Connect Reveal

Verizon Connect Reveal

by Verizon Connect

Who Uses Verizon Connect Reveal?

Ever wonder why your fuel bills are so high? Are you wasting money on overhead? Join over 28,000 customers worldwide save on fuel and labour costs.

What Is Verizon Connect Reveal?

Verizon Connect's fleet management software for small to medium-sized businesses can help you uncover hidden fuel and operating costs while revealing the potential for greater efficiency. Use our dashboards and reporting tools to analyze trends and accurately measure your fleet's performance. With around-the-clock monitoring, you can effectively manage unsafe behavior, unauthorized use or deviations from standard procedure. You'll soon know where you can save, and operate a more efficient fleet.

Verizon Connect Reveal Details

Verizon Connect

https://www.verizonconnect.com.au

Founded 2003

Verizon Connect Reveal Cost Overview

Verizon Connect Reveal does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

Live Online

Support

24/7 (Live Rep)

Business Hours

Online

Verizon Connect Reveal Features

Fleet Maintenance Software
Cost Tracking
Fuel Tracking
Maintenance Scheduling
Parts Inventory Management
Repair Tracking
Service History Tracking
Tire Management
Vehicle Information
Warranty Tracking
Work Order Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Billing & Invoicing
Fuel Card Reconciliation
Fuel Cards
Fuel Cost Management
IFTA Reporting
Industry Pricing
Personnel Management
Third Party Interface
Variables Monitoring

Vendor has not completed this information.

Asset Tracking
Billing & Invoicing
Calibration Management
Inventory Management
Key & Lock Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Dispatch Management
Driver Management
Driver Settlements
Load Optimization
Maintenance Management
Mileage Tracking
Quotes/Estimates
Routing
Scheduling
Trip Logs
Vehicle Management

Verizon Connect Reveal Reviews

Showing 5 of 492 reviews

Overall
3.4/5
Ease of Use
3.6/5
Customer Service
2.9/5
Features
3.4/5
Value for Money
3/5
Cindy B.
Closeout Specialist & HR Administrator
Telecommunications, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/05/2018

"It's one of the best purchases our company ever made. "

Comments: We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.

Pros: We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

Cons: It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

  • Reviewer Source 
  • Reviewed on 21/05/2018
Buz P.
President
Construction, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/06/2019

"Verizon Connect is a good product"

Comments: In the construction business we are able to see where our trucks are located at all times. We are able to monitor any type of speeding and also unauthorized use of vehicles. Also we are able to see where our vehicles are and not waste a phone call.

Pros: Verizon installed the trackers and helped us set them up. Verizon was very professional throughout this whole process and stuck to their commitments and appointments. When we have issues cutomer service is always a phone call away.

Cons: Even though the trackers were installed for free ... I feel that the monthly service is too expensive. It seems maybe you could get incentives or price breaks.

  • Reviewer Source 
  • Reviewed on 25/06/2019
April M.
scheduling coordinator
Construction, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 11/06/2020

"Good but could be better"

Comments: I love that I am able to see what my guys are doing at all times every day. It makes it easier for me to tell my customers when my technicians will be there where they are and how long they have been there. I like that I am able to help my guys out by using the maps to give them directions when needed.

Pros: I like that I am able to keep track of my guys with the GPS system they have to offer. I am able to see speed, accidents, engine failures, oil changes and so much more. I am able to locate them ion real time so I always know where they are. It has a lot of features that can be used to help me navigate my guys and get them where they need to be.

Cons: The system will sometime glitch out and will not refresh. I have to reload the program a lot because it does this very often and I am unable to just refresh to solve the issue. Sometimes even after re loading I have to do it a second time to correct the issue. Its a tad bit hard to use some of the features as there are not many instructions.

  • Reviewer Source 
  • Reviewed on 11/06/2020
Caity M.
Executive Project Coordinator
Construction, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    1/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 10/01/2020

"Customer Service Nonexistent"

Comments: Overall it has been very frustrating to work with VerizonConnect. They seem to have no urgency when it comes to fixing issues and complaints/concerns from their customers. They tend to not respond to emails and do not value communication with the customer. It has become very obvious that they do not communicate internally between their various departments. It feels as if each of their departments are completely separate companies that don't get on the same page with one another. Maybe this review will finally get someone to respond to our emails. It has been over a month of us not being able to pay our initial invoice because they have not gotten us the proper documentation we need in order to pay. Out billing department consistently has tried to reach out to them to get this information and to connect with they billing department but nobody has responded to any of the requests. I wouldn't be surprised if they now charge us a late fee even though we have been actively trying to pay.

Pros: The actual software seems to be working well with our fleet. My scheduling department has been testing this software out on a handful of our work trucks for the past few months and now want to install it for our entire fleet (30-40 or so trucks) so that would suggest that the software works, and is easy enough to use and worth the money.

Cons: The customer service at VerizonConnect. I can go weeks waiting for an email back from their team. It has been confirmed with their various departments that they do not communicate with each other internally so each of the departments I have had to interact with has had no idea what was going on / what issues were caused by their fellow departments. For example, the sales team got our business and sent us our contract to sign. We signed and paid for the services and sent it back. Over a month goes by of not hearing from them. I sent multiple requests for an update on the process and had no luck hearing back from anyone. Once they finally responded they gave me the contact information for some representative we had never heard of. I immediately reached out and a week goes by and I never heard back. Skip to another MONTH later and the product is finally installed. Apparently, their sales rep stopped being concerned with our contract and his response to our frustration with how long this all took and our disappointment in the lack of communication was to put blame on a different department and say it was all out of his control. Their customer service team / sales team said that this is something that "doesn't happen" (i.e. the lack of responding, the long wait time, the confusion between their departments) but similar situations have happened TWO MORE TIMES since then.

  • Reviewer Source 
  • Reviewed on 10/01/2020
Beth H.
Dispatcher
Oil & Energy, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/06/2020

"So Easy to Use"

Comments: So far everything seems to be good. I have not had any issues so far using this product. Very easy to use

Pros: I like that you can see all of your drivers in one screen and that it is easy to go back and replay where they have been.

Cons: Honestly I wish it would be more real time and less of a delay. Right now it updates every 2 minutes. Would be nice to see the truck moving in real time

  • Reviewer Source 
  • Reviewed on 11/06/2020