EveryAction

Who Uses EveryAction?

Nonprofits of any size looking to raise more money without doing more work, and perform targeted, personalized, multi-channel outreach.

What Is EveryAction?

Increase your impact without increasing your workload. EveryAction's powerful, unified nonprofit CRM enables nonprofits of all sizes to raise more money and fund world-changing programs by increasing efficiency and optimizing interactions with donors and supporters across channels. Built and supported by nonprofit experts, EveryAction offers the only end-to-end modern platform spanning the unique fundraising, digital marketing, organizing, and advocacy needs of nonprofit organizations.

EveryAction Details

NGP VAN

https://www.ngpvan.com/

Founded 2014

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EveryAction pricing overview

EveryAction does not have a free version. EveryAction paid version starts at USD 109.00/month.


Starting Price

USD 109.00/month

Pricing Details

Contact EveryAction for detailed pricing information.

Free Version

No

EveryAction deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

EveryAction Features

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Attendance Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • For Nonprofits
  • Forms Management
  • Gift Matching Management
  • Grant Management
  • Mobile Access
  • Mobile Giving
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • QuickBooks Integration
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Summary Reports
  • Third Party Integrations
  • Volunteer Management
  • Website Integration

View full list of Donation Management Software

  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Alumni Management
  • Auction Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Donor Discovery
  • Donor Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Forms Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • PCI Compliance
  • Payment Processing
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integrations
  • Volunteer Management
  • Website Integration
  • Website Management

View full list of Fundraising Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Applications Management
  • Attendance Management
  • Attendance Tracking
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Committee Management
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dues Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Sharing
  • Invoice Management
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Renewals
  • Payment Processing
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Integration
  • Website Management
  • eCommerce Management

View full list of Membership Management Software

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • CRM
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Committee Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Grant Management
  • Interaction Tracking
  • Membership Management
  • Mobile Access
  • Real Time Notifications
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Social Media Integration
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Workflow Management

View full list of Nonprofit CRM Software

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Attendance Management
  • CRM
  • Calendar Management
  • Campaign Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Grant Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Real Time Analytics
  • Real Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Social Media Integration
  • Social Media Management
  • Third Party Integrations
  • Volunteer Management
  • Website Integration

View full list of Nonprofit Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Calendar Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Document Storage
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Live Chat
  • Member Directory
  • Membership Management
  • Mobile Access
  • Monitoring
  • Personalization
  • Real Time Data
  • Real Time Reporting
  • Recognition Management
  • Recruitment Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integrations
  • User Management
  • Volunteer Management
  • Volunteer Recruiting

View full list of Volunteer Management Software

EveryAction Alternatives

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EveryAction Reviews

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.4
Customer Service 4.6
Features 4.4
Value for Money 4.5

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Jo S.
Interim Vice President of Development
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/11/2019

"Diving in to a new partnership!"

Comments: We've been quite pleased to date with all of our interactions and when problems or deadlines have moved - the EA team has worked with us to ensure we meed our organizational goals.

Pros: Our organization had been with a Blackbaud product for many years and were challenged in ease of use and functionality. We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way. As of now - we are smack in the middle of our data conversion. It is not without some pain points but that is absolutely expected in any conversion. But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team! We've been most happy!

Cons: We are not deep into usage to be able to honestly answer this questions. We do know we one of the negatives in the selection process was the inability to embed video in outbound emails. But we understand many clients are requesting this option and are working hard to roll out that tool soon!

  • Reviewer Source 
  • Reviewed on 18/11/2019
Ralph M.
Director of Online Engagement
Nonprofit Organization Management, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 11/03/2021

"Intuitive UX makes this CRM one of the best"

Pros: EveryAction has put a lot of thought into the layout and making it easy for users to do everything from creating emails to producing reports. The new drag and drop email feature is a game changer.

Cons: The committee structure which allows organization to create subaccounts can be a little clunky and integrations with Salesforce has gotten better but was not easy to implement.

  • Reviewer Source 
  • Reviewed on 11/03/2021
Tracy S.
Consultant
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 14/11/2019

"Product is limited and customer service is the worst"

Comments: Over the past two years, we have helped on partner migrate to EA and two partners leave the EA platform. The functionality of the system is limiting, to say the least. In doing so, we engaged with customer service for a variety of reasons. In the case of onboarding a new client, it was mostly crickets, our questions often went ignored or it was a "whatever" kind of answer. Then just recently we helped a partner migrate from EA to Salesforce because EA was never going to be able to provide the layers and levels of functionality that this customer needed. Our experience was TERRIBLE!! The EA team held the org's data hostage, prolonged the process of migration, and made the customer pay for extra months that they didn't need because of EA's delay. Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know. I promise, as a consultant and a long-time nonprofit professional, I will NEVER recommend this product or this team to any of my clients or colleagues and if I run across people who are on EA, I will do my best to get those orgs to leave EA as soon as possible.

Pros: There was nothing that I liked about the software.

Cons: - Reporting is limited
- "Lists" are difficult to query and use
- Mass editing is impossible
- No forward-thinking functions like actions or reminders
- Record pages aren't laid out in any usable fashion
- "Help Articles" don't help at all
- Editing individual data is difficult
- Account model is limited = orgs vs. people vs. businesses
- Campaign and event hierarchy and construct is confusing

  • Reviewer Source 
  • Reviewed on 14/11/2019
Johncarl D.
Director of Communications & Program Development
Civic & Social Organization, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 03/03/2021

"Worth It, But Study Up!"

Comments: Ensure you develop a standard of practice for data collection and management that is uniform from the beginning, with supporting documentation or it will be extremely difficult to manage the data on an ongoing or effective basis.

Pros: EveryAction presents a large suite of options to search, sort, and utilize data from your organization, including constituent record data and fundraising data. I most appreciate the ability to segment mailing lists in order to reach the specific supporters/subscribers to our organization. This platform is no joke, and has enormous possibilities for functionality, but you have to know what you're doing to be effective. There is an extensive help section, and one-on-one training with your client services representative is available through scheduling. They are thoughtful, knowledgeable and incredibly helpful.

Cons: While EveryAction has broad functionality, it isn't intuitive. It can be cumbersome to perform a simple task, especially if you are not performing these tasks enough to develop cognitive/muscle memory through repetition. All of the options can be overwhelming, and unless you are aware of the possibilities and what function you want to perform as well as have the time to research, watch, learn, and practice/test these options it can be challenging to achieve the desired results, especially on a timeline. For those coming into EveryAction from outside of the organization utilizing it, and with no experience on the platform, it can be challenging to learn and utilize, especially if the data/records have not been managed in a way that lend themselves to the way you want to use them. Comprehensive, standardized data points are key, so the organization has to set a standard from the beginning or you're doing a LOT of clean-up. I think a standard "academy" of training videos that walks a new user through the functionality from beginning to end via recorded videos and interactive lab curriculum would have been really beneficial for me to better utilize this system. As much as I love EveryAction, I feel I'm not able to effectively utilize all of the functionality or necessarily have the time and resources to learn all possible functionality at this time.

  • Reviewer Source 
  • Reviewed on 03/03/2021
Anthony R.
Development Coordinator
Public Policy, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 14/11/2019

"EveryAction Review - Re: Onboarding"

Comments: So far it's been great. We're looking forward to fully transitioning using it by the end of November and starting the year onboarding the rest of our staff.

Pros: The cross-team collaborative platform, as well as team-specific customization. We're still relatively new to EveryAction, so this is a current general overview.

Cons: Some pages for custom forms might require more technical coding support and in some few instances, forms/design seems bulky or dated. For the most part, the customization allows a flexible, seamless design paired with thoughtful, high functionality on both the external user and administrator end.

  • Reviewer Source 
  • Reviewed on 14/11/2019