18 years helping Australian businesses
choose better software
vcita
What Is vcita?
Automate time-consuming admin tasks like payment collection & billing, scheduling, and client reminders & management, so you can focus on growing your business. Stay organized and deliver exceptional client experiences with an intuitive management platform.
Who Uses vcita?
Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.
Not sure about vcita?
Compare with a popular alternative
vcita
Other great alternatives to vcita
Reviews of vcita
Alternatives Considered:
All around perfect solution for all types of businesses.
Pros:
I love how this app was thought through very carefully. Everything you need is literally within the app.
Cons:
I wasn’t very fond of the lack of offerings for integration. More partnerships would help with that.
vcita Response
2 years ago
Thanks for your feedback Joshua! We are so glad to hear vcita has helped you gain control. It's our honor to support you business! We have taken note of your request to expand partnerships and hope to offer additional integrations soon.
Alternatives Considered:
Well pleased
Comments: O really, I have had a good experience. I appreciated the personal tutorial at the beginning which helped me know how to best use the service.
Pros:
They fact that they allow for group scheduling really helps me with my business needs.
Cons:
The website is a but complicated when it comes to scheduling my group services. I wish it just had a scheduling button.
TOTAL LACK OF CUSTOMER SERVICE...
Comments: INCONSITANCY with the App. not only with loading time but can't log in several times a month for a week or so then "magically" we can log in (what the heck?? !!!)
Pros:
When it works, it's fine BUT when it doesn't load it's a damn Nigh mare burning Executive TIME and we alll know Time is Money. Not having a Live Body Customer Service Dept. in an insult from any service provider to their customers.
Cons:
When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an inconvenience. 2nd Google's Vcita's 800 & 855#'s for Customer Service DO NOT WORK and there is no other way to contact them except for AI bot questions with standard answers that do not help THUS TOTAL LACK OF CUSTOMER SERVICE which in this day and age is frankly pathetic. Plenty of similar services out there and exercise caution if you are considering Vcita.
vcita Response
last year
Hello Steve, We are so sorry to hear about your experience. Not being able to log into your account must have been an extremely frustrating experience, and we apologize deeply for any inconvenience caused. We are committed to getting to the bottom of this issues and resolving it for you ASAP. Our customer support team can be contacted via this link: https://support.vcita.com/hc/en-us/requests/new We work with a this form of ticketing to allow you to share screenshots and other information needed for troubleshooting. On behalf of all of us at vcita, I would like to apologize again for the frustration. Your business is important to us and solving any account login issues it top priority.
vcita review
Comments: pretty good, it was very beginner friendly
Pros:
easy to navigate, easy to get in contact with clients
Cons:
wish people had to pay before signing up, makes it hard to keep up with payments
Review
Comments: I needed a way for a small team to organize group classes, private appointments and lessons, communications with clients, and invoicing all in one tool. This does almost 95% of what I need, in one location.
Pros:
It contains all of our client information, calendar, scheduling, document sharing, invoicing and payments all in one convenient tool.
Cons:
When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all). The Marketing tool is very basic and isn't 'pretty' enough for my monthly marketing Newsletter.
