--- description: Learn more about AskNicely price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AskNicely Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [AskNicely](/software/141434/asknicely-for-nps) # AskNicely Canonical: https://www.capterra.com.au/software/141434/asknicely-for-nps Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/141434/asknicely-for-nps?page=2) > Coach, motivate, and empower your employees to make every customer experience awesome. > > Verdict: Rated **4.6/5** by 101 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses AskNicely? AskNicely is for marketing, operations and customer experience leaders who want to increase repeat purchase rates and referrals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 101 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AskNicely - **Location**: Portland, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 399.00 - **Pricing Details**: Custom pricing based on your individual needs - please contact us to get a quote - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, French, Portuguese - **Available Countries**: Australia, Canada, Denmark, Germany, Ireland, Netherlands, New Zealand, United Kingdom, United States ## Features - Anonymous Feedback - Customizable Templates - Dashboard - Data Import/Export - Data Visualization - Email Marketing - Feedback Management - Mobile Survey - Multi-Channel Data Collection - Multi-Channel Distribution - NPS Survey Structure - Negative Feedback Management - Pulse Surveys - Question Branching - Question Library - Reporting/Analytics - Segmentation - Skip Logic - Survey/Poll Management - Surveys & Feedback - Text Analysis - Third-Party Integrations - URL Customization ## Integrations (24 total) - Calendly - Cliniko - ClubReady - Freshdesk - Front - Geckoboard - Groove - Help Scout - HubSpot CRM - Intercom - JobAdder - Klips - Kustomer - Mailchimp - Mixpanel ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Survey Software](https://www.capterra.com.au/directory/30092/survey/software) ## Related Categories - [Survey Software](https://www.capterra.com.au/directory/30092/survey/software) - [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software) - [NPS Software](https://www.capterra.com.au/directory/32075/nps/software) ## Alternatives 1. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (968 reviews) 2. [SurveyLegend](https://www.capterra.com.au/software/156752/surveylegend) — 4.6/5 (965 reviews) 3. [UmfrageOnline](https://www.capterra.com.au/software/201674/enquetes-maken) — 4.6/5 (1673 reviews) 4. [Google Forms](https://www.capterra.com.au/software/176571/google-forms) — 4.7/5 (11451 reviews) 5. [SurveyMonkey](https://www.capterra.com.au/software/32728/surveymonkey) — 4.6/5 (10458 reviews) ## Reviews ### "Unethical practices" — 1.0/5 > **Geoff** | *26 May 2026* | Retail | Recommendation rating: 0.0/10 > > **Pros**: It works well - it does what it’s supposed to do. Sends surveys, pushes reviews, publishes to our slack channels. > > **Cons**: It wasn’t worth the money for us, but it auto-renews and they send deceptive auto-renewal notices - they look like generic company emails so we didn’t read them. We caught the renewal when it drafted and asked to cancel immediately but they wouldn’t let us. > > The product is fine, but their practices are unethical and they are unreasonable in dealing with customers who don’t want to auto-renew. ----- ### "Great tool for my to-do list at work" — 3.0/5 > **Élodie** | *2 April 2018* | Recommendation rating: 8.0/10 > > **Pros**: It helps me organize my tasks at work and never forgive anything. With the mobile app, I can add anything from anywhere whenever a thought comes to my mind. I can even add some sub-tasks to one task and I can organize my days with the deadlines. > > **Cons**: The navigation through the interface can be confusing when I'm going elsewhere than my to-do list. The main menu on left is pretty useless for me and the inbox doesn't work as expected, or maybe not the way I would like it to. It sends me my everyday tasks based on deadlines. So if I planned 5 tasks for today, I receive 5 different alerts, on web and on mobile. So when a colleague share a task with me, it can be lost among all my personal alerts. Finally, I would love to share tasks more easily than just assign them to someone. > > Efficiency for my personal tasks and avoiding forgetting some important things. ----- ### "Good solution to NPS results" — 4.0/5 > **Adam** | *7 March 2018* | Sports | Recommendation rating: 10.0/10 > > **Pros**: The real time responses allowed me to stay on top of the reviews I was getting. I also liked that it was able to integrate with our existing (internal) software. It made everything a one-stop-shop > > **Cons**: The userface wasn't as appealing as other software's I've used and some of the reporting features were less advanced than other softwares I've used. > > The ability to know what our customers thought of our service. It gave me the ability to make changes based on customer feedback and it gave our customers a more discreet and easy way to give feedback. ----- ### "AskNice.ly is an elegant NPS collection tool, compatible with lots of useful integrations." — 5.0/5 > **Matt** | *29 March 2018* | Internet | Recommendation rating: 10.0/10 > > **Pros**: We connect AskNice.ly to tools like Intercom, Zapier, and Slack in order to automate the process of collecting feedback, incentivizing NPS surveys and reporting results back to our team. It's easy to set up and it does it's thing without much maintenance. > > **Cons**: There is nothing significant I would change in the interface or functionality. We get the appropriate value out of our membership level. > > NPS surveys help us identify areas of improvement that we wouldn't otherwise hear about from our customers. AskNice.ly helps us collect, organize and summarize that feedback effectively. ----- ### "Nice, usual as expected" — 5.0/5 > **Jorge** | *4 April 2018* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: it's a not intrusive tool which makes the user do not feel uncomfortable in do what we expect from them > > **Cons**: Could be more visual and easy to edit, with that the designer work will be great and the integration also amazing > > Great customer response and make us on track to find out what our users really like and dislike from our product ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/141434/asknicely-for-nps?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/141434/asknicely-for-nps) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data