--- description: Learn more about WeCounsel price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WeCounsel Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Mental Health Practice Management Software](/directory/30217/mental-health/software) > [WeCounsel](/software/141411/wecounsel) # WeCounsel Canonical: https://www.capterra.com.au/software/141411/wecounsel Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/141411/wecounsel?page=2) > Wecounsel, an online counseling and engagement solution for mental health providers, and behavioral service providers. > > Verdict: Rated **4.1/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses WeCounsel? Psychologist, psychiatrist, LPC, LMFT LCSW, addiction counselors, nutritionists, coaches, behavioral service providers (businesses/organizations) ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 32 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: wecounsel - **Location**: Chattanooga, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 24.99 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: WeCounsel offers 4 packages for private practices. Basic: Free Starter: $24.99 per user/month Preferred: $39.99 per user/month Professional: $69.99 per user/month \& $35/month for each additional user The WeCounsel enterprise packages start at $300/month for up to 5 seats. To receive an accurate quote, contact WeCounsel directly. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Scheduling - Calendar Management - Claims Management - Confirmations/Reminders - EMR/EHR - HIPAA Compliant - Medical Billing - Medication Management - Multi-Location - Reminders - Reporting & Statistics - Secure Messaging - Self Service Portal - Telemedicine Software - Treatment Planning ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Mental Health Practice Management Software](https://www.capterra.com.au/directory/30217/mental-health/software) ## Related Categories - [Mental Health Practice Management Software](https://www.capterra.com.au/directory/30217/mental-health/software) - [Home Health Care Software](https://www.capterra.com.au/directory/10036/home-health-care/software) - [Medical Booking Software](https://www.capterra.com.au/directory/30027/medical-scheduling/software) - [Mental Health EHR Software](https://www.capterra.com.au/directory/32510/mental-health-ehr-software/software) - [Substance Abuse EMR Software](https://www.capterra.com.au/directory/32708/substance-abuse-emr/software) ## Alternatives 1. [Carepatron](https://www.capterra.com.au/software/195467/care-patron) — 4.4/5 (843 reviews) 2. [EHR YOUR WAY](https://www.capterra.com.au/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 3. [Alleva](https://www.capterra.com.au/software/180899/alleva) — 4.5/5 (282 reviews) 4. [SimplePractice](https://www.capterra.com.au/software/130710/simplepractice) — 4.6/5 (2822 reviews) 5. [Valant EHR Suite](https://www.capterra.com.au/software/81298/valant-behavioral-health-ehr) — 4.1/5 (333 reviews) ## Reviews ### "WeCounsel" — 4.0/5 > **Nina** | *29 September 2024* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Decent service offering mental health > > **Cons**: Types of ways they deliver mental health > > Fairly sufficient but room for growth ----- ### "Reasonably priced telemental health solution" — 5.0/5 > **Laura** | *10 February 2019* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: The software is easy to use and continually adding features. It is HIPAA compliant ensuring privacy for clients. It has integrated scheduling, billing, messaging, and document functions. > > **Cons**: Occasional glitches that interfere with video chat connection. > > Allows me to see out of state clients online. ----- ### "Great Product" — 5.0/5 > **Megan** | *28 December 2016* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and customer service. > > WeCounsel has a very modern and user friendly interface that it easy and self-explanatory for both customer and clients to use. Their customer support is outstanding and they are always listening to their customers to make a superior product. They have been responsive to my requests and helped me through every step of the process. I feel more confident using this technology while being supported in my business model. They go the extra mile to make sure they understand what my needs are as a customer. ----- ### "Great customer support" — 4.0/5 > **Sybil** | *14 February 2017* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: Customer service is great, and the calendar reminders for clients is perfect. > > **Cons**: It is tricky for clients to set up, without assistance. The payment organization of the system is not in alignment with the way insurance reimbursement works, for those of us who take insurance or operate on varying pay scales. > > The customer support is great at WeCounsel. The interface lags occasionally, and can be tricky for clients to set up, but overall great service and support and value. ----- ### "not plug and play" — 3.0/5 > **kent** | *17 April 2016* > > I am fairly tech-minded, and yet found set-up and ease of operation to be somewhat challenging. Clients have had to spend time with tech support before using the platform, which is not what a new client needs to experience via tele-health. The price is right for the product, but it comes with a cost. I'm still shopping for a better product, and seamless client experience. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/141411/wecounsel?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/141411/wecounsel) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data