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ClubWorx

ClubWorx

Australia Local product

What Is ClubWorx?

Are you a class based gym or studio? Tired of all the over the top, expensive features from other software vendors? Looking for something simple to start with, but powerful enough to grow with as your business takes flight? Clubworx is the solution for you. Manage bookings, track attendance, set and forget billing, POS and paperless waivers and contracts we have everything you need. Take us for a free test drive or book in for a demo.

Who Uses ClubWorx?

Clubworx is an easy-to-use fitness business management software helping you manage everything from sales to memberships, marketing to cashflow – all from your computer, tablet or mobile.

ClubWorx Software - Easy student management
ClubWorx Software - Class and schedule management
ClubWorx Software - Track business performance
ClubWorx Software - Automate payments + subscriptions
ClubWorx Software - Custom branded member app

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Reviews of ClubWorx

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.8
Features
4.2
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
73%
4
21%
3
4%
1
1%
Stephanie
Stephanie
General Manager and CFO in US
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Flexibility ideal for a Flexible Personal Training Studio

5.0 6 years ago

Comments: customer service are very receptive and patient, they don't hound you like other software companies but are there when you need them to be. The software is completely cloud-based which I love because I can look from my phone or home pc to make sure things are going well or respond to emails and phone calls. Their email system has cut a lot of my time in half and their texting system is very professional. Overall I am looking forward to keeping this software for a long time and am very glad to have found it, it is enough for my needs and simple enough for my employees to understand. Thank you Ian and the entire Clubworx team!

Pros:

I have been searching YEARS for a software that would work with my studio, the main issue in the past I had was lack of flexibility, I don't require my clients to schedule but I do restrict the amount of times they can train within a month. Finding a software that my trainers could understand, had a kiosk mode and allowed for "drop ins" was near impossible until clubworx.

Cons:

Clubworx is a newer software and there have been some workarounds regarding a few things, to me because we run such a unique system I understand that it is not tailor made for us. I think the biggest thing for me is how payments are run, instead of being run instantly they are batch run at the end of day so I do not know if a card is declined until the following morning. I wish there was an automatic transaction that could be done for their memberships and not just through the POS system. Aside from that most of the questions and edits I have had have been addressed or are being addressed and the amount of time it has saved me in regards to paperwork (I've gone almost completely to electronic waivers thanks to clubworx) and client retention with their check in system I am willing to overlook the payment style.

ClubWorx Response

6 years ago

HI Stephanie, Thanks for your feedback your experience with Clubworx. It's great to hear what is working for you and your business! We take your comments about payments. Excitingly, we do plan to offer instant payments in the future so we'll keep you posted :) Be sure to keep sending through any feedback as this helps us understand exactly what you need in a system. Kind regards, The Clubworx Team.

Brenda
General Manager in US
Sports, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

You can't go wrong with Clubworx

5.0 2 weeks ago New

Comments: I have recommended Clubworx to many fencing clubs like ours all over the United States because of the program features and the customer service. They keep evolving to support the user. We increased our monthly income and decreased our office staff workload.

Pros:

CUSTOMER SERVICE! There are many scheduling programs on the market; however, none as responsive to the customer's needs as Clubworx. The Clubworx staff even took our suggestions and made changes to the software to incorporate these. The staff is always willing to answer questions and provide support at no additional cost.

Cons:

We really do not have any "cons" with Clubworx other than the time difference (Brisbane to Dallas), and even this is not a con when you consider how responsive the Clubworx staff is to our questions.

ClubWorx Response

6 days ago

Thank you Brenda!!! We love getting 10/10. We can't change our HQ in Australia - not yet anyway - but thank you. If you ever have ideas/feedback, please let us know. And thank you thank you for being our customer for 2 years 🫶🫶🫶

Ann
Co-owner and counsel in US
Professional Training & Coaching, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

What works with ClubWorx

3.0 2 weeks ago New

Comments: positive, hopefully, we will learn more to effectively use all of the relevant ClubWorx features.

Pros:

ClubWorx is a valuable CRM to manage daily touches as we grow our private club membership.

Cons:

working in the reports, if you go into a profile, you have to go all the way back to resort and organize the data vs. going rt back to the report structure you were on. not most efficient

ClubWorx Response

5 days ago

Thank you for your review and for choosing ClubWorx for your private club's needs! We're glad to hear Clubworx supporting your membership growth. We appreciate your feedback on the report navigation—it's vital for us as we strive to enhance user experience. We're actively working to improve reporting and your insights are really helpful. We're here to help you make the most of all ClubWorx features, so feel free to reach out for any assistance! And please come to our monthly Power User sessions. They're the best way to learn tips and ask questions.

Troy
CEO in Australia
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Honest Clubworx review

5.0 2 weeks ago New

Pros:

Clubworx gym management software totally changed the game for us. Seriously, it's made running our gym so much easier. From managing member profiles to scheduling classes, it's all a breeze with Clubworx. The membership management tools are top-notch. With features like automated billing and attendance tracking, keeping tabs on our members is a piece of cake. And their scheduling tools, They've been a total lifesaver. We can create and manage classes in no time, keeping our members happy and coming back for more. Plus, their reporting and analytics give us the lowdown on our business performance so we can make smart decisions to keep growing. Long story short, Clubworx is the real deal. Whether you're running a small studio or a big gym, it's the secret sauce to keeping things running smoothly and giving your members the best experience possible. Trust me, you won't regret giving it a try!

Cons:

While Clubworx is a powerful tool for gym management, users should be prepared to invest time in learning the system and carefully consider their specific needs before committing.

ClubWorx Response

5 days ago

Thank you for the fantastic review! We're happy to hear how Clubworx has streamlined your gym management. We appreciate your insights on the learning curve and are here to support you every step of the way. Thanks for choosing Clubworx and sharing your journey with us!

Shea-Lee
CEO in Australia
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

7 years with Clubworx

5.0 2 weeks ago New

Comments: 10/10. I would recommend with software with ease. The development over the past 7 years has been great & I can't wait to see what's next.

Pros:

I've been with Clubworx for 7 years, and do not look at leaving anytime soon. They have always been the most competitively priced, easy to use and cover most of the services I need.

Cons:

I'd like to see more personalisation with individual user faces. There's lots of automation options, but they are all set to a pre designated setting where the user cannot edit to change to suit different business models/ communication tools.

ClubWorx Response

6 days ago

Thanks Shea-Lee for your fabulous 5 star review. Whilte I am not sure exactly what "personalisation," you need, Clubworx can do a huge amount of personalisation. Please contact me and I'll arrange a training session for you.