---
description: Learn more about Staffbase price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Staffbase Cost & Reviews - Capterra Australia 2026
---

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# Staffbase

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> The first AI-native employee experience platform connecting Comms, HR, and IT to deliver trusted, personalized experiences for everyone
> 
> Verdict: Rated **4.7/5** by 80 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Staffbase?

Staffbase is the first AI-native Employee Experience Platform that connects Comms, HR, and IT to deliver trusted, personalized experiences for every employee, on every channel.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 80 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Staffbase
- **Location**: Chemnitz, Germany
- **Founded**: 2014

## Commercial Context

- **Starting Price**: USD 0.01
- **Pricing model**: Flat Rate
- **Pricing Details**: Contact Staffbase for complete pricing information.
- **Target Audience**: 201–500, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Austria, Belgium, Canada, Germany, Ireland, Netherlands, Sweden, Switzerland, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity/News Feed
- Alerts/Notifications
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management
- Customisable Branding
- Data Import/Export
- Discussions/Forums
- Document Management
- Employee Database
- Employee Directory
- Employee Profiles
- Engagement Tracking
- Feedback Management
- File Sharing
- Knowledge Base Management
- Meeting Management
- Onboarding
- Performance Management
- Policy Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback
- Third-Party Integrations
- Time & Attendance

## Integrations (9 total)

- Google Analytics 360
- Google Calendar
- Meta for Business
- Microsoft 365
- Microsoft SharePoint
- Microsoft Teams
- Okta
- OneDrive
- SurveyMonkey

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Intranet Software](https://www.capterra.com.au/directory/31015/intranet/software)

## Related Categories

- [Intranet Software](https://www.capterra.com.au/directory/31015/intranet/software)
- [Internal Communication Software](https://www.capterra.com.au/directory/31543/employee-communication-tools/software)
- [Internal Communications Software](https://www.capterra.com.au/directory/31014/internal-communications/software)
- [Employee Engagement Software](https://www.capterra.com.au/directory/30817/employee-engagement/software)
- [Team Communication Software](https://www.capterra.com.au/directory/31033/team-communication/software)

## Alternatives

1. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3429 reviews)
2. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5221 reviews)
3. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24111 reviews)
4. [Zoom Workplace](https://www.capterra.com.au/software/144037/zoom-video-conferencing) — 4.6/5 (14594 reviews)
5. [Workvivo](https://www.capterra.com.au/software/201794/workvivo) — 4.7/5 (136 reviews)

## Reviews

### "Effective Employee Communication Platform That Keeps Teams Connected" — 5.0/5

> **Verified Reviewer** | *31 May 2026* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: What I liked most about Staffbase was its ability to centralize internal communications and keep employees informed through a user-friendly interface. The platform makes it easy to share company news, updates, and resources across teams, while its mobile accessibility helps reach employees wherever they are. The customization options and engagement features also support stronger communication and employee connection.
> 
> **Cons**: What I liked least about Staffbase was that some advanced customization and administrative features can take time to learn and configure effectively. Depending on the organization's needs, certain integrations may require additional setup, and the platform can feel feature-heavy for smaller teams that only need basic communication tools.
> 
> My overall experience with Staffbase was very positive. The platform provided an effective way to streamline internal communications, share important updates, and improve employee engagement across the organization. Its intuitive design, mobile accessibility, and robust communication features made it easy to keep teams connected and informed. While there is some learning curve for advanced functionality, it is a powerful solution for organizations looking to enhance workplace communication.

-----

### "Optimize employees communication with Staffbase." — 4.0/5

> **Yasmine** | *26 October 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Software general usability and effectiveness in employees recognition.&#10;Easy integration of the software with Google analytics and SurveyMonkey.
> 
> **Cons**: The product is exemplary when it comes to internal communications. Customer care services providers of the tool are also very helpful.No dislike
> 
> Staffbase has enhanced employees communication in our organisation. The product allows instant messaging, pulse surveys and supports surveys and polling.

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### "Communication Management as its best" — 5.0/5

> **Jessica C.** | *9 April 2016*
> 
> **Pros**: - customer support&#13;&#10;- independence (you're able to setup the whole thing on your own and don't need to pay extra for service)&#13;&#10;- go online with your app in a few days (if you prefer a branded app calculate with at least 1 month)&#13;&#10;- reach staff with push news
> 
> **Cons**: None - except from negligible bugs which get eliminated within a few days
> 
> Seems like an app has never been as useful and important before Staffbase.&#13;&#10;We already thought we're informing our staff well enough but THIS app increases success of promotions/jobs immediately\!&#13;&#10;If you want to get new staff supported, existing staff informed and customers satisfied, this is your solution.

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### "Software the way you want it" — 5.0/5

> **Thorsten** | *9 April 2020* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Staffbase's software fulfills almost all requirements from a user perspective as well as the administrator's perspective that can be placed on a modern internal / external communication solution for companies. It is slim in the best sense. That means it has many very useful functions, but at the same time it is not overloaded with things that you don't need in the end anyway. This fact together with a very clear and pleasantly reduced optical design (which can also be adapted to the corporate design) ensures that the software can be used immediately. There is practically no need for separate instructions for front-end and back-end users. In addition, there is permanent further development with new, useful functions and visual improvements. As I said, everything with a sense of proportion, so as not to overwhelm the very good user-friendliness. There are numerous integration options with existing systems e.g. to automate user management. The application is very flexible in terms of its scalability and therefore equally suitable for medium-sized companies and listed heavyweights (as the long list of references confirms).
> 
> **Cons**: It is not so easy to find something that really speaks against this tool. In my view, there would be one or the other functionality that I would still like to see. There is an integrated ideas portal for this, through which users can send ideas and suggestions for improvement directly to the Staffbase team. Since the expansion takes place with a lot of sense of proportion, as mentioned, it can of course be that you wait a long time for your specific additional requests ... However, this is not really dramatic, since in the meantime you simply enjoy using the tool.
> 
> In around two years of intensive use, I have found both customer service and technical service to be very professional, helpful and extremely friendly. Individual questions and the few technical stumbling blocks were dealt with promptly and always resolved. This is how customer service should work today ...

-----

### "Staffbase" — 4.0/5

> **Verified Reviewer** | *28 July 2021* | Motion Pictures & Film | Recommendation rating: 7.0/10
> 
> **Pros**: Visibility Settings, Ease of use, Modern Design, Customizability
> 
> **Cons**: Calendar plugin is lacking features; some small but essential CMS features are missing or only usable through API calls

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## Links

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