Franpos

by Franpos

3.5 / 5 25 reviews
Franpos

Who Uses This Software?

Health and Beauty (Due to a robust appointment booking/commission module) Retail (Great inventory management) Quick Serve Restaurants (Kitchen printing, product modifiers) Multi-Location Stores

Average Ratings

25 reviews
  • Overall 3.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 3.5 / 5
  • Features 3.5 / 5
  • Value for Money 3.5 / 5

Product Details

  • Starting Price $50/month
  • Free Version Yes
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
  • Training Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Franpos
  • http://www.geticonnectpos.com/
  • Founded 2009

About Franpos

Franpos is cloud based point-of-sale and business productivity software that integrates with hardware. Upgrading to Franpos is a simple process that will help your business save time and money. Accept any form of payment, connect with customers (CRM), manage employees, and gain valuable insights to keep your business moving forward. Leverage the power of tablets, smartphones, web and desktop to seamlessly connect with employees and customers. Where you go, Franpos goes.

Franpos Features

  • Appointment Reminders
  • Appointment Scheduling
  • Client Profiles
  • Email Marketing
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Payroll Management
  • Point of Sale (POS)
  • Wait List Management
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration
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Franpos Most Helpful Reviews

Using for a year

Reviewed on 07/12/2016
Stephanie B.
Inventory Manager
Retail, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have been using the system for a little over a year. We have had some bumps along the way. The customer service was very good in the beginning and then it got REALLY bad! It is better now. There is still room for improvement but the developers listen to what the customers need and try to accommodate. I do not recommend using the IPad as your main register as it is very slow and freezes up all the time. Overall we are happy with the system as long as they have customer service agents like Thomas that are helpful.

Pros: The inventory management from one location is my favorite feature of this software.

Cons: Having to have special log-ins for each of our locations to do inventory. Letting the inventory count go into the negative even when you have this feature turned off. Not being able to edit all aspects of a product. I have to go into each sku under the "more tab" to enable serial number to get items to list separately and then when you ring said item up that little pop up screen on the register slows down the check out process on the front end.

Easy to use and value for the money

Reviewed on 06/12/2016
Josephine C.
Owner
Consumer Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It is overall very easy to use and the cost is very reasonable. They customized to the company's products and services and reports are very easy to pull. The only few things I have noticed that needs to be fixed are:
- gift cards cannot put in dollar value if you are working from a computer / only works on iPad
- Credit cards are not run with the program (it is separate so you have to click Outside Payments)
- Customers created on a laptop may not be synced with the customers created on the iPad

Pros: Easy to use and good reporting functionality

Cons: There are little glitches here and there but they can be bypassed on daily operations.

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