What Is Rain POS?
Rain provides an all-in-one retail POS system with everything you need to sell online and in-store. It includes an integrated eCommerce website as well as automated marketing tools. Retailers using Rain give high marks to the seamless relationship between in-store POS and the website. Rain's support ranks very high as well. On average, Rain customers experience a 21% increase in year-over-year revenue after implementing it's software in their stores.
Who Uses Rain POS?
Rain specializes in niche retail markets including Music, Ski, Surf, Dive, Toy, Apparel, Quilt, Sewing, and Craft stores. It simplifies business operations and helps increase total sales.
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Reviews of Rain POS
Best Cloud Based POS System
Comments: Items category for rental product is a nice addition for POS that is all inclusive with an intuitive dashboard, mobile app and easy integration.
Easy way to add products to both POS and eCommerce simultaneously is one of the best way to both.
The cost of Rain POS is a bit steep for many local businesses and lack huge community base for support.
Great System for Small Business
Comments: By going to a cloud based system I am able to keep inventory updated when I am at a trade show or selling product online. The integration with Notions Marketing is a time savor. I no longer have to manually add price, description or photos. Everyone comes over when I place my order with Notions. The ability to download data to excel, make changes then upload it back to Rain is simple and makes mass updates seamless.
As a small business it is difficult to manage technology without an IT Department. I wanted to take my business online and struggled to find a solution that was affordable, easy to use and had good customer support. RAIN not only met my goals but exceeded them. Their customer support is what sets them ahead of their competition.
There are a couple of features I wish they would improve on. The most important to me are Customer Rewards. It doesn't allow online orders to use their rewards and the accrued reward is a dollar amount they can spend when I need it to be a % off.
Neat system horrible customer service
Comments: As a product it’s great but as a company it’s horrible. Terrible customer service and support.
It was all in one with a nice platform. Handled customer accounts and payment links built into the invoices.
They promised the world and delivered nothing. The on boarding took months and I had to pay for service during the $2,000 cost of onboarding. Then when we went to cancel they said you have to give us a notice. Why you said zero length contract.
Very successful at retail and education management
Comments: Good. It took longer to get set up than we had hoped, as the integration team was swamped. There customer support is ok, but lengthy.
I like the integration with My Music Staff. I also like the ease in which we can automate customer payments for services and rentals.
I do not like that we cannot easily adjust pricing, and have difficulty on supplier invoice tracking with taxes.
Love Rain POS
Comments: They have been fantastic. From set up until current use, they have always been available to help, and have great resources built into their software to help out with simpler things.
Rain POS has allowed us to integrate our eCommerce and in store retail in a way that no other company has been able to do. It has been so easy to learn how to use it, and it is very in depth. It is easy for me to change things on the website, and if there is something I can't do, their customer service team is always quick to help.
Some features need to be changed buy the software team, I can't change them myself.