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Ignition

Ignition

Australia Local product

What Is Ignition?

Ignition is the leading revenue generation platform for accounting and professional services businesses to spark greater efficiency and profitability.

Ignition automates and optimizes proposals, billing, payments and workflows in a single platform that fits seamlessly into existing technology stacks.

With a vision to transform how professional services and their clients do business together, Ignition empowers 7,000+ businesses to reach their full revenue potential.

To date, Ignition customers have engaged over 1.5 million clients and generated US $6.6b in revenue via the platform.

Ignition’s 180–strong global workforce spans Australia, Canada, New Zealand, the Philippines, US and the UK.

Who Uses Ignition?

Accountants, Bookkeepers and Professional Services businesses.

Ignition Software - Impressive online proposals
Ignition Software - Automated engagement letters
Ignition Software - Get paid automatically
Ignition Software - Centralized billing
Ignition Software - Automate workflows

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Reviews of Ignition

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.8
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
75%
4
24%
3
1%
2
1%
Beth
Beth
Administrator in US
Verified LinkedIn User
Accounting, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Best Proposal Software Available!

5.0 4 years ago

Comments: It has been so easy to work with Practice Ignition, and anytime I can't figure out how to do something, our account manager [SENSITIVE CONTENT HIDDEN] has been really quick to help me! He even created a workflow map for our process which showed us what we needed to work on/could automate to help our business even more!

Pros:

We initially switched to Practice Ignition because it had the ability to collect payments when clients signed proposals plus it could do the reoccurring billing for us at the same time instead of us having to set it all up in QB. Clients can update their own payment settings, an the proposal process is really easy. Recently, they made changes which allow us to present multiple options within one proposal, as well as do variable billing and it has made things even better! Their support and webinars are incredibly helpful and we are so glad we switched to them! They really understand what we need for proposals and the bulk creation through support will definitely be helpful when tax season comes!

Cons:

The thing we liked the least was we couldn't send options within the same proposal like we did in our old proposal software, but that's changed now! I think the only other issue we really still have is the ability to collect international payments

Naomi
Bookkeeper in Australia
Accounting, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Ignition - an important tool in my proposals and ongoing invoicing

5.0 9 months ago

Comments: It has been a gamechanger as far as preparing proposals and getting paid on time. I used to use a similar but cheaper product and it took a lot longer to prepare proposals and still meant I had to invoice customers directly. Ignition has absolutely made my life easier.

Pros:

I love that I can send a proposal quickly and then my clients are invoiced and pay when invoices are due. it has reduced my chasing people to pay invoices and having to remember to send them which was always my issue.

Cons:

If there was a way to get digital signatures that weren't part of the 'proposal' system that would be amazing. Also if there was a bit more personalisation of reporting so you could opt in to be notified when proposals were coming up for renewal etc

Veronica
Operations Manager in Canada
Accounting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

An accountinf firm must

5.0 last week New

Comments: Fantastic and the support team is stellar.

Pros:

Versatility is key. We can send proposals for project bookkeeping and tax, monthly subscription bookkeeping, one offs for tax or specialty requests. We can edit the library of services and what each service entails. We can also customize our terms depending on the client.

Cons:

I would prefer users did not have the ability to view all engagements. For general users I would like them to see only l what they have sent.

Andria
Andria
QuickBooks Trust ProAdvisor & Systems Engineer in Mexico
Verified LinkedIn User
Accounting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Alternatives Considered:

Everything you need except that one FATAL FLAW

3.0 3 years ago

Comments: I have tested 100's or Accounting Practise Management Quoting & Re-Occurring Billing systems in my many years as a QuickBooks ProAdvisor and found that of all of them, right now (August 2021), Practise Ignition has the most features you need as an Accountant to run a fully remote and automated firm. HOWEVER, that said, even with all these amazing features that are all in this one software (many are in others, but this one has the most), there is still one FATAL FLAW that (to date) they have not resolved. I do hope they resolve this soon because it is truly disappointing to not have this very basic feature in such a powerful system that has so many other incredible features to offer. No Refunds. That's gotta get fixed if this software is to be used in the Accounting Industry. There are workarounds for this, so for many people and companies, this may not be a deal-breaker for them. It's just that, this is not a cheap software so if you don't have the ability to REFUND your clients instantly when needed, that can really hurt client relationships. I hope that the Refund feature is resolved soon. Then this will be the best proposal and re-occurring payment processing system out there for our industry.

Pros:

The best features include: -Ability to have your lead enter their own Credit Card or Bank Account information so it stays secure when they go to accept the proposal -Re-Occurring Monthly Payments with the ability to set a custom reoccurring date -Ability to add an On Acceptance and On Completion payment as custom dates along WITH a Monthly Re-occuring payment on one proposal -Full Integration with QuickBooks Online (creates customer, invoice, and payment transactions related to all accepted proposal sales so bookkeeping is done automatically for you each time) -When a clients credit card fails, Practise Ignition will email your client to notify them of the credit card failure and your client is given the opportunity and ability to update their payment information on file themselves, putting this risk back on the client and saving you and your practice from having to do any manual entry or additional accounting gymnastics -Ability to add videos to your Proposal and previously created brochures to add beauty & interactive content to your proposals. -Multiple Templates for Services, Proposals, Engagement Agreements etc. -Integration with Karbon for task creation based on items in the proposal

Cons:

FATAL FLAW: NO REFUNDS & MONEY TAKES TOO LONG TO HIT BANK ACCOUNT (4 to 6 days) You can not give your client a Refund in Practise Ignition. That's right, NO REFUNDS. SO if you charge your client the wrong amount by mistake, or need to un-do an amount after they have canceled service, you can't push a button anywhere in this software to give your client a refund. You have to contact PI and ASK them if they will CONSIDER giving a refund to your client IF it is LESS than $2,000. If they approve, then they will process the refund about a week later. This is too slow, in my option. The workaround? They tell you that you should send a check, or use your bank or an outside system to send your client the refund. Which is MORE accounting work (the exact accounting work buying this software was supposed to solve), and since your client entered their own payment info, you don't have it to instantly give them $ back, so now there's more back and forth Correspondance and time-consuming effort needed that only takes seconds in all other comparable software out there. If the workaround is to use a different payment processor solution then one has to ask, "Why am I even using this one?". Now, if you have never given a refund in your life and you think it's so rare that this will happen that dealing with another merchant processor is worth for these one-off occasions, then by all means choose this software because it excels in more places than the competition. Just be warned.

Ian
Founder in US
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

This app replaced 3!

5.0 2 months ago New

Comments: Ignition has been great for selling to clients, getting paid, and managing my sales funnel.

Pros:

When I switched to Ignition I was able to replace about three other pieces of software that used. From quotes to contracts to payment and more. Ignition is a great way to present your services, an easy way to get paid, and an efficient way to management your income.

Cons:

The switch from the old or original proposals to the new ones was a bit rocky, I wish this could have been done more on the back end with less complications for us users.