15 years helping Australian businesses
choose better software

What Is Filevine?

Filevine is your ultimate legal tech stack, including case and document management and time and billing features. Utilize Filevine's AI capabilities to generate documents in minutes & summarize cases in seconds. Get your free demo.

Filevine is configurable to how you do business and adapts to how your team evolves. Free, unlimited data storage in the cloud. SOC 2 Type II certification ensures your data is protected with the best security.

Who Uses Filevine?

Filevine is perfect for legal teams who want to streamline team processes and bring on new clients without increasing overhead. Firm sizes range from 1 to 900 users.

Filevine Software - Easily generate and edit documents with accurate case information.
Filevine Software - Keep track of all activity pertaining to a case or matter, including documents, tasks, and notes.
Filevine Software - Empower your team to bill more time and more accurately with billing & timekeeping features.
Filevine Software - Extract and summarize key information from your documents in minutes with AIFields.
Filevine Software - Generate high-quality demand letters prepared by AI and tailored by legal experts.

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Reviews of Filevine

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.4
Features
4.5
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Abigail
Abigail
Director of Mass Torts in US
Verified LinkedIn User
Law Practice, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best thing to come out of 2020…

5.0 3 years ago

Comments: Overall, I could not be happier with our experience with Filevine. It has exceeded our expectations and truly helped our firm in the last nine months. We were worried about transitioning with our staff, but the process went very smoothly given that we were working remotely at the time. The customer support that we received during our onboarding and integration could not have been better.

Pros:

My most loved feature of Filevine is the flexibility to customize it to fit your firm’s needs. It was extremely important to us to pick a case management software that allowed us to customize features based on all Case types that we handle. Filevine was extremely easy to learn and use to fit our firms needs. Additionally, the report writing and Filevine can be used by almost anyone. It is very easy to pull the information that you need in a very short amount of time.

Cons:

There are a couple of newer features in Filevine that could improve. For example, the calendar section in Filevine is something that we currently do not use because of confusion on its integration with outlook. Additionally, I wish that Enterprise automation was a little easier to use.

Dan
IT Director in Canada
Legal Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

New Customers still setting up

4.0 3 months ago

Comments: a growing company for sure and we want to keep working with them and our rep to make this product work for all areas of our firm (the base product is very PI focused)

Pros:

great rep, [sensitive content hidden] has been crucial to our success with this software and a major part of getting us up and running and continuing on our path

Cons:

training and implementation has taken quite a long time and we are still working on getting everything setup, this software will give back as much as your firm/lawyers/clerks/staff put into it. departments that put in the effort will get a lot of reward from it.

Filevine Response

3 months ago

Thank you so much for taking the time to leave your thoughtful and informative review, Dan. We're so grateful for you choosing Filevine and look forward to supporting you and your firm.

katherine
attorney in US
Law Practice, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Caution! Watch for undisclosed glitches, especially with DocsPlus.

2.0 2 years ago

Comments: One of primary reasons we chose this program over others was because the add-ons Docs Plus and Vine Sign would replace Adobe. It was a little more expensive to do this, but the convenience of doing everything within one program and having it automatically save to the client's file seemed to be worth the added expense. However, it has not worked that way and now we are paying for both. Most notably, DocsPlus does not correctly convert Word documents to pdf, the editing feature is lousy, and it bates stamped our documents correctly on some pages, but upside down an in the wrong place on others. I have asked for a refund for this portion of the program because it is useless, but FileVine claims that it is somehow my fault that these features do not work. They have yet to show me what I am supposedly doing wrong. In the last meeting with the account manager, we had to tell him how to open a locked document and which icon to click on for editing. I have demanded arbitration over this issue, but they still have not responded. VineSign is useable, but it does not date/time stamp the signature-it only puts a header on the first page of the document. As a result of these deficiencies, we have to convert and manipulate pdf documents using Adobe, save them into our client files on our server, then move them into FileVine. This has created considerably more work.

Pros:

It is extremely customizable. There is a suggestion feature for changes to the software.

Cons:

There are many glitches that were not evident until we started using the program. There is no way to try out the program before purchasing it-you have to rely on the representations made by the sales staff. The only trial offered is for the sales rep to guide you through some of the features for 45 minutes or so. The add-ons for DocsPlus and VineSign are much lower quality than using Adobe. The "deadline chains" cannot be modified in the client's file and you have to turn off automatic calendaring for many events because you cannot add a time for the event. The calendar syncs with Google, but we do not get the calendar notifications that we get if the event is calendared on Google itself. But if you do that, it does not show up in the client's file. There is no way to set up automatic reminders that take include both calendar days and court days-it counts only one or the other. We often have deadlines that are based on calendar days, but are extended by a certain number of court days due to the manner of service of the initiating document. There is no way to assign work that is not associated with a specific project. There is no way to have interoffice communications about phone calls, messages, etc. unless it is set up as a "task" and associated with a specific project. So phone messages that are not specifically related to a particular existing client still have to be handled manually.

Tiina
Legal Assistant in US
Law Practice, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Love Filevine!

5.0 3 months ago

Pros:

The ease of use, the ability to text clients and receive responses, the document sharing ability. Being able to put emails in the project with the project email address. Being able to use the product anywhere I have an internet connection and it being fully functional.

Cons:

Doc merge is not very intuitive. When things stop working, it takes a while sometimes for it to be fixed. Still waiting for the ability to save received emails to the project by searching.

Filevine Response

3 months ago

Thank you so much for taking the time to leave your thoughtful review, Tiina! We're thrilled to hear that you've found the platform to be easy to use, accessible, and beneficial for your client communication and document sharing needs. We appreciate your feedback and look forward to continuing to support you and your firm!

Daniel
Records Supervisor in US
Law Practice, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Filevine has optimal case management and document storage

5.0 3 months ago

Comments: Filevine is fast and reliable, and flexible enough to organize non-case projects and committee processes.

Pros:

Filevine is easy to use, continually adds any tools needed, and I've never encountered any problems retrieving case documents or managing case organization.

Cons:

I didn't encounter anything that caused any problems, so no complaints.

Filevine Response

3 months ago

Thank you so much for taking the time to leave your thoughtful review, Daniel! We're so glad that you have found Filevine to be easy to use, reliable and flexible, especially compared to previous software. We appreciate the feedback and look forward to continuing to support you and your firm moving forward!