CentralReach

Who Uses CentralReach?

ABA and multidisciplinary providers, from startups to enterprise, benefit from CentralReachs Practice Management, Clinical, Business Intelligence, Learning Management and Managed Billing services.

What Is CentralReach?

CentralReach is a leading EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) therapy providers. The web-based, HIPAA-compliant system integrates scheduling, billing, claims, clinical data collection, clinical programming, a mobile app, and more. Additional solutions include precision teaching, learning management/training, data warehouse and business intelligence reports, and managed billing services. CentralReach is trusted by more than 1,000 therapy practices.

CentralReach Details

CentralReach

http://www.centralreach.com/

Founded 2013

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
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CentralReach pricing overview

CentralReach does not have a free version and does not offer a free trial.


Free Version

No

Free Trial

No

CentralReach Features

  • ABA Data Collection
  • Appointment Management
  • Assessments
  • Billing & Invoicing
  • Document Management
  • Insurance Management
  • Learning Management
  • Mobile Access
  • Practice Management
  • Program Management
  • Progress Tracking
  • Reporting/Analytics

View full list of Applied Behavior Analysis Software

  • Appointment Scheduling
  • Charting
  • Compliance Tracking
  • E-Prescribing
  • HIPAA Compliant
  • Handwriting Recognition
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Self Service Portal
  • Voice Recognition

View full list of Electronic Medical Records Software

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

View full list of Medical Software

  • Appointment Reminders
  • Appointment Scheduling
  • Claims Management
  • Compliance Tracking
  • E-Prescribing
  • EMR/EHR
  • Employee Management
  • Initial Assessments
  • Inpatient/Residential
  • Medical Billing
  • Multi-Provider Practice
  • Self Service Portal
  • Single Provider Practice
  • Treatment Plans

View full list of Mental Health Software

  • Assessment Management
  • Billing & Invoicing
  • Care Plan Management
  • Insurance Management
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Practice Management
  • Progress Tracking

View full list of Occupational Health Software

  • Assessment Management
  • Billing & Invoicing
  • Care Plan Management
  • Insurance Management
  • Patient Scheduling
  • Progress Tracking
  • SOAP Notes

View full list of Speech Therapy Software

CentralReach Alternatives

More CentralReach alternatives

CentralReach Reviews

Showing 5 of 74 reviews

Overall
4.6/5
Ease of Use
4.2/5
Customer Service
4.4/5
Features
4.4/5
Value for Money
4.5/5
Verified Reviewer
Student Safety Management Level-1
Individual & Family Services, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 12/02/2020

"Central Reach as a Behavioral Therapist"

Comments: This is very handy and convenient. I dont have to worry about much other than focusing on my client and running trials. It can take a while to get use to. There is a ticket section to get assistance from the IT team for Central Reach but it takes a while to get a response to your ticket. Most thing HR could help me with. It also took a lot longer to get the flow of the trials without paper. You can only see 2-3 trials on the screen at once, so there is a lot of scrolling if your client has many trials. During this time of trying to find the trial you are working on, your client has now eloped. It's a balancing act, but it should only take a few weeks to find your groove.

Pros: Auto charting
No need to calculate
Easy access from your phone or computer
Auto time tracking
Option to specify what method was used during that specific trial (ie. errorless correction)
Live sessions can be viewed by multiple people at the same time whether in session with you or not.

Cons: Glitches a lot
When using the app on the phone I would try to scroll through the screen info or stat sheet and instead of scrolling it would initiate a page reload. This would wipe out all notes I had entered on my end session form.

  • Reviewer Source 
  • Reviewed on 12/02/2020
Veronica C.
Administrative Manager
Mental Health Care, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/10/2019

"Central Reach vs Kareo"

Pros: I like how user friendly this software is. I am able to track cancellations, authorizations, and the amount of remaining hours we have left on an auth very easily.

Cons: The meta data does not always pull into a report.

  • Reviewer Source 
  • Reviewed on 30/10/2019
Alissa S.
ABA supervisor
Mental Health Care, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 06/08/2020

"Central reach for an ABA company"

Comments: I love being able to have my schedule and sessions notes in one place. Our company is able to calculate hours worked through this site.

Pros: Have all staff and client schedules through computer. Session notes can be done through this software and sent to insurance companies. There are a lot of tutorials for this software.

Cons: They conduct a lot of maintenance and updates. Sometimes the site is down or not able to be accessed. When things are updated and changed, it takes a while for everyone to learn and get used to. Very confusing at first, but now that I am used to it, I love it.

  • Reviewer Source 
  • Reviewed on 06/08/2020
Verified Reviewer
Executive Director
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    2/5
  • Ease of Use
    1/5
  • Features & Functionality
    2/5
  • Customer Support
    2/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 21/04/2020

"Total Lack of Sales Integrity"

Comments: I very much regret this purchase and am even considering making a switch AGAIN despite the high switching costs. I had a good customer success lead but she couldn't do anything to help the fact that we had a sales rep who over promised and could not deliver.

Pros: Clean interface, customized forms. Pricing is okay.

Cons: I finally have to review this because I am so frustrated with this software! So much was promised during the sales process and once we were well into implementation, one by one these things were denied. Additionally, as soon as you "go live" you are directed to use the support ticket function for any questions or issues, and they direct everything to an Ideas Portal which is not maintained.

  • Reviewer Source 
  • Reviewed on 21/04/2020
Amarilys M.
BCBA, Owner
Hospital & Health Care, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/10/2019

"Learning curve required but excellent product"

Comments: Central Reach customer service team is great! They respond within 24 hours and always have great recommendations.

Pros: Once the system is set up as desired, it makes data collection and admin duties flawless.

Cons: It does take about a month give or take to go through the training and set the system as you desire.

  • Reviewer Source 
  • Reviewed on 29/10/2019