--- description: Learn more about CentralReach price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CentralReach Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Speech Therapy Software](/directory/30816/speech-therapy/software) > [CentralReach](/software/140743/centralreach) # CentralReach Canonical: https://www.capterra.com.au/software/140743/centralreach Page: 1 / 8\ Next: [Next page](https://www.capterra.com.au/software/140743/centralreach?page=2) > AI-powered EMR and practice management platform automating scheduling, billing, and clinical workflows for Autism and IDD providers. > > Verdict: Rated **4.3/5** by 157 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CentralReach? Applied Behavior Analysis providers, Speech therapy, Occupational therapy, Multi-disciplinary ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 157 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CentralReach - **Location**: Pompano Beach, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ABA Data Collection - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Portal - Clinic Interoperability - Coding Assistance - Customizable Templates - Decision Support Systems - Document Management - EMR/EHR - Forms Management - HIPAA Compliant - Initial Assessments - Invoice Management - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Progress Notes - Progress Tracking - Reporting & Statistics - Reporting/Analytics - SOAP notes - Therapy Notes - Third-Party Integrations - Treatment Planning ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Speech Therapy Software](https://www.capterra.com.au/directory/30816/speech-therapy/software) ## Related Categories - [Speech Therapy Software](https://www.capterra.com.au/directory/30816/speech-therapy/software) - [Electronic Medical Records Software](https://www.capterra.com.au/directory/20028/electronic-medical-records/software) - [Medical Software](https://www.capterra.com.au/directory/20029/medical-practice-management/software) - [Mental Health Practice Management Software](https://www.capterra.com.au/directory/30217/mental-health/software) - [Occupational Health Software](https://www.capterra.com.au/directory/30814/occupational-therapy/software) ## Alternatives 1. [RethinkBH](https://www.capterra.com.au/software/177929/rethink) — 4.1/5 (124 reviews) 2. [Theralytics](https://www.capterra.com.au/software/179836/theralytics) — 4.8/5 (108 reviews) 3. [AlohaABA](https://www.capterra.com.au/software/192774/alohaaba) — 4.9/5 (61 reviews) 4. [Noteable](https://www.capterra.com.au/software/203725/noteable) — 4.7/5 (88 reviews) 5. [S Cubed](https://www.capterra.com.au/software/1077336/S-Cubed) — 5.0/5 (24 reviews) ## Reviews ### "CR quick review" — 4.0/5 > **Destini** | *4 December 2024* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: Multiple functions in one SaaS as well as desktop and mobile capabilities. > > **Cons**: Outage and errors are problematic. Desktop and mobile features not always the same or compatible. > > Good features, nice customer service, addition of AI will be helpful ----- ### "Buyer beware" — 1.0/5 > **Shannon** | *5 August 2024* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: I'm honestly having trouble identifying a positive thing about Central Reach. > > **Cons**: Complete lack of transparency around contracts, billing, and patient data. > > First of all, users need to know that if you are unhappy and decide to switch to another EHR, Central Reach does not give you a copy of your patient records. Each patient document has to be individually downloaded by you, which is a 4 step process that does not keep your naming conventions. Central Reach may have some of features that you need or would like, but each individual feature is a high additional monthly cost to add on. The software is cumbersome, clunky and not at all user-friendly. Reports are also clunky and require a ton of manual modification to be usable, and do not contain all of the information you would commonly need. Supposedly, you can have better reports turned on for your practice, but it costs significantly more. The basic mobile site does not work for your BTs and. After many years of making it work, with tons of service disruptions because the software was down for sometimes days at a time, and not trusting that the high additional monthly costs would make it that much better for us, we decided to switch to a different platform, only to be told that they had automatically renewed our annual policy a full month before it was due for renewal, insisting that our contract had been on auto-renewal for years even though they manually renewed with us every year prior. They then pointed us to a subsection of their website that stated that contracts will be automatically renewed at their discretion and that cancellations need to be requested more than 45 days in advance of the renewal date, which again, I had done, but because they renewed our annual contract a month early without notifying us, they did not count our notice as sufficient and were unwilling to discuss this, acting as if their hands were somehow tied. This company does not care at all about their customers, they only care about squeezing every last dollar out of you for a subpar product. Buyer be very very wary. ----- ### "Central Reach and ABA" — 4.0/5 > **Freyxa** | *10 April 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I like about Central, which is that is a software that has only information and it’s really useful, friendly, including the mobile app to just take data or just to have information as an HR admin, it’s a really good and forward software to make everyone’s life easier and it doesn’t matter if it’s from the clients’ end or company’s > > **Cons**: As good as it is, what I like the least about reach is how general it can be, and how specific permissions cannot be provided > > My overall experience with Central region has been really good, really user-friendly and really easy to grab a hold of it ----- ### "Scalable for ABA business" — 5.0/5 > **beth** | *5 December 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Integration of different aspects of ABA therapy and business > > **Cons**: RBTs complain about it not being easy to prepare and convert notes at sessions > > I like a practice management software as opposed to everything on paper like it was before 2021. The software is easily scalable as the business grows. ----- ### "CentralReach experience" — 5.0/5 > **Emilee** | *24 April 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Ease of use, navigation was fairly intuitive, able to communicate internally. > > **Cons**: Was difficult to navigate from a cell phone, some functions worked better on a desktop. > > Positive overall experience, would recommend to others in similar fields. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.com.au/software/140743/centralreach?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/140743/centralreach) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data