CentralReach

CentralReach

by CentralReach

Who Uses CentralReach?

ABA and multidisciplinary providers, from startups to enterprise, benefit from CentralReachs Practice Management, Clinical, Business Intelligence, Learning Management and Managed Billing services.

What Is CentralReach?

CentralReach is a leading EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) therapy providers. The web-based, HIPAA compliant system integrates scheduling, billing, claims, clinical data collection, clinical programming, and more. Additional solutions include precision teaching, a learning management system, advanced business intelligence solutions and managed billing services. CentralReach is trusted by more than 1,000 therapy practices.

CentralReach Details

CentralReach

http://www.centralreach.com/

Founded 2013

CentralReach Pricing Overview

CentralReach does not have a free version and does not offer a free trial. See additional pricing details for CentralReach below.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

CentralReach Features

Electronic Medical Records Software
Appointment Scheduling
Charting
Compliance Tracking
E-Prescribing
Handwriting Recognition
Meaningful Use Certified
ONC-ATCB Certified
Self Service Portal
Voice Recognition
Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling
Appointment Reminders
Appointment Scheduling
Claims Management
Compliance Tracking
E-Prescribing
EMR/EHR
Employee Management
Initial Assessments
Inpatient/Residential
Medical Billing
Multi-Provider Practice
Self Service Portal
Single Provider Practice
Treatment Plans
Assessment Management
Billing & Invoicing
Care Plan Management
Insurance Management
Patient Records
Patient Registration
Patient Scheduling
Practice Management
Progress Tracking
Assessment Management
Billing & Invoicing
Care Plan Management
Insurance Management
Patient Scheduling
Progress Tracking
SOAP Notes

CentralReach Reviews

Showing 5 of 71 reviews

Overall
4.6/5
Ease of Use
4.2/5
Customer Service
4.5/5
Features
4.4/5
Value for Money
4.6/5

Excellent, allows my practice management in mental health, and physical therapy and speech.

Reviewed on 07/04/2018
Verified Reviewer
Psicóloga
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The benefits are multiple, CentralReach is the leading provider of records management software and electronic health practices for clinics focused on the analysis of applied behavior (ABA) and CentralReach, the leading provider of electronic health record and practice management software for clinics focused on applied behavior analysis (ABA) and speech therapy.

Pros: I like most is that this cloud-based system complies with the Health Insurance Portability and Accountability Act (HIPAA). Likewise, it is very favorable that CentralReach includes applications for billing, programming, image file systems, human resources and more. Its functionalities include a database of medicines, ICD-10 coding tools and reference letters. Also that the native application of CetralReach is available for iOS and Android platforms.

Cons: I like least is that some more professionals spend more time on administrative work than working with clients. I consider it a company in the process of maturation.

CentralReach

Reviewed on 29/10/2019
Jennifer H.
RBT
Mental Health Care, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall my experience has been pretty good with CentralReach but I have had some hiccups that have a driven me crazy.

Pros: I like how easy it is to take data on each client and how easy it is to add a new goal. I feel like all school systems should use a program like this to have their special education teachers take data and allow the para professionals that are in those special education classrooms to take data easier and more streamlined I feel like all school systems should use a program like this to have their special education teachers take data and allow the paraprofessionals that are in those special education classrooms to take data easier and more streamlined.

Cons: when running a therapy session with my client in Home I use my cell phone to login via the Internet and I have to keep logging in several times over the course of the therapy session that last for several hours and feels like the software runs really slow and doesn’t always add my data. I recently had to log out and log back in several times for it to even begin to register that I was trying to take data and the session wouldn’t load properly. Seems like there are a lot of online app technical difficulties while using the program on the Internet via a Mobile device. I have also had issues with the program being able to load my session notes section properly on Saturdays. Very frustrating that on Firefox on a Mac session notes works most of the time but on a PC trying to Do session notes there’s a lot of difficulty with drop-down boxes not being activated when I know they should be and this happens frequently on a Saturday.

Features and Functions

Reviewed on 07/11/2019
Josiah W.
BCaBA
Individual & Family Services, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
4/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It is great to be able to connect and view other employee schedules, as well as client information that is pertinent to my job requirements. I love being able to schedule and adjust appointments for clients as well as being able to update programs and target goals for a client so that my team can know what we need to work on and focus on while they are with a client.

Pros: There are a lot of available features to Central Reach, some of which I have tried using and they are for the most part straightforward and easy to figure out. Within my company, we seem to use a smaller subset of the available features that Central Reach offers, though these are the bulk of what we need and utilize within the ABA services of the company, such as the sessions, data collection, program books, and graphs of the data collected during sessions.

Cons: There seem to be a number of functions that aren't accessible to everyone, which is fine as I may not need to utilize it for my own job. I would like to have the opportunity to play around with some of the functions for instance in the reporting tab to see some of the charts and graphs in there and to see how they could relate to my own job areas. I do realize though that this would be something my company may need to provide access to.

review of software

Reviewed on 07/11/2019
Renee P.
BCBA
Mental Health Care, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
3/5
Overall
3/5
Ease of Use
4/5
Features & Functionality
1/5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: includes scheduling, graphs are easy to obtain

Cons: no search button to find programs easily. not easily able to see if client has met minimum criteria for programs in session. No ability to copy client programs to library, to use for other clients

OPINION ON CR

Reviewed on 29/10/2019
Benita A.
BILLING MANAGER
Mental Health Care, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I've been working with CentralReach for the past 9 yrs it's the one thing I recommend to all new billing companies and providers looking for a billing plateform. It has everything I need to get my job done. The only thing I would seriously look at as how it's set up to generate secondary claims. This is the one big issue I have with CentralReach, and I have several clients that have a primary and secondary insurance and this part of CentralReach has made my life very difficult! Otherwise I love it! thank you!

Cons: generating secondary claims, this needs to be changed (remove the # of times a payment can be posted from the first) sometimes the claim can be denied for whatever reason but a $0 payment needs to be posted anyway.