---
description: Learn more about XM for Employee Experience price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: XM for Employee Experience Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Benefits Administration Software](/directory/10025/benefits-administration/software) > [XM for Employee Experience](/software/140443/qualtrics-employee-engagement)

# XM for Employee Experience

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> Increase engagement, productivity, and retention with Qualtrics' holistic and user-friendly platform.
> 
> Verdict: Rated **4.6/5** by 80 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses XM for Employee Experience?

XM for Employee Experience is used by HR departments, people managers, talent acquisition teams, organizational development professionals, and employee experience leaders.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 80 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Qualtrics
- **Location**: Palo Alto, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: USD 5,000.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact Qualtrics for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Costa Rica, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Panama, Peru and 10 more

## Features

- 360 Degree Feedback
- Action Management
- Activity Dashboard
- Alerts/Notifications
- Applicant Tracking
- Benchmarking
- Benefits Dashboard
- Compensation Management
- Competency Management
- Continuous Feedback
- Customizable Templates
- DEI Assessment
- Dashboard
- Employee Database
- Employee Management
- Employee Portal
- Employee Profiles
- Employee Recognition Software
- Engagement Tracking
- Feedback Management
- GDPR Compliance
- Goal Management
- Goal Setting/Tracking
- HR Management
- Health Monitoring
- Mobile Access
- Onboarding
- Ongoing Performance Tracking
- Online Benefits Enrollment
- Peer Appraisals
- Performance Management
- Performance Review Management
- Program Management
- Progress Tracking
- Pulse Surveys
- Question Library
- Recruitment Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Review Cycle Tracking
- Self Service Portal
- Skills Assessment
- Surveys & Feedback
- Third-Party Integration
- Training Management

## Integrations (51 total)

- Adobe Analytics
- Annex Cloud Loyalty Experience Platform
- Awardco
- BHN Rewards
- Canvas
- Canvas
- Chattermill
- ClickTale
- Contentsquare
- DataGrail
- Dynamics 365
- Dynamics 365 Business Central
- Freshdesk
- Fuel Cycle
- Fullstory

... and 36 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software)

## Related Categories

- [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software)
- [Corporate Wellness Software](https://www.capterra.com.au/directory/31361/corporate-wellness/software)
- [360 Degree Feedback Software](https://www.capterra.com.au/directory/30666/360-degree-feedback/software)
- [HR Software](https://www.capterra.com.au/directory/5/human-resource/software)
- [Onboarding Software](https://www.capterra.com.au/directory/30819/onboarding/software)

## Alternatives

1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5302 reviews)
2. [Vantage Circle](https://www.capterra.com.au/software/167264/vantage-circle) — 4.7/5 (5123 reviews)
3. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1849 reviews)
4. [Achievers](https://www.capterra.com.au/software/129232/employee-success-platform) — 4.8/5 (2909 reviews)
5. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3472 reviews)

## Reviews

### "XM for Employee Experience" — 5.0/5

> **Mohammed Hareez** | *26 March 2025* | Facilities Services | Recommendation rating: 7.0/10
> 
> **Pros**: The most i like about XM is its easy to measure and improve every interaction with people
> 
> **Cons**: The least i like about XM is its bit slow
> 
> My overall experience with XM for Employee Experience is decent

-----

### "Difficult to Navigate" — 2.0/5

> **Shauna** | *5 August 2025* | Information Technology & Services | Recommendation rating: 4.0/10
> 
> **Pros**: Ability to drill into data that provides insights into the employee experience at our company through a variety of filters.
> 
> **Cons**: Extremely difficult to navigate and configure the org hierarchy and the dashboard data. Qualtrics doesn't provide full service customer support but instead refers to a third party consulting firm to assist.
> 
> While I eventually arrive at the data I'm looking for, the platform is extremely difficult to navigate. It has numerous areas that have to be configured and connected in order to work correctly.

-----

### "XM Qualtrics Review" — 4.0/5

> **Riley** | *13 February 2026* | Legal Services | Recommendation rating: 8.0/10
> 
> **Pros**: It helps me track my performance at work. It also helps keep track of team collaboration efforts. I like the profile feature to see how well i have been doing.
> 
> **Cons**: I dislike how long it takes to learn how to properly use the software. It takes a while to understand the features within.
> 
> My overall experience has been interesting. This software isn't the easiest to use but it does work well for employee management.

-----

### "Easy, Intuitive" — 5.0/5

> **Mason** | *12 March 2025* | Management Consulting | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to set up surveys and collect responses. System is pretty intuitive, doesn't require a lot of training to use effectively.
> 
> **Cons**: Sometimes when collecting data from surveys, the order of multiple choice response will change, creating confusion when viewing multiple side by side.

-----

### "Easy to use, nice to look at, does not give me problems" — 5.0/5

> **Julian** | *12 February 2025* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: I liked that it was easy to navigate, looked great, and was appropriately powerful (i.e., did not crash on me several times).
> 
> **Cons**: There was nothing that I disliked. It took a bit to fill out everything, but that was simply because there was a lot to be put in.
> 
> It is really great, and I would definitely recommend it.

-----

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## Links

- [View on Capterra](https://www.capterra.com.au/software/140443/qualtrics-employee-engagement)

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