--- description: Learn more about XM for Employee Experience price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: XM for Employee Experience Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Benefits Administration Software](/directory/10025/benefits-administration/software) > [XM for Employee Experience](/software/140443/qualtrics-employee-engagement) # XM for Employee Experience Canonical: https://www.capterra.com.au/software/140443/qualtrics-employee-engagement Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/140443/qualtrics-employee-engagement?page=2) > Increase engagement, productivity, and retention with Qualtrics' holistic and user-friendly platform. > > Verdict: Rated **4.6/5** by 82 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses XM for Employee Experience? XM for Employee Experience is used by HR departments, people managers, talent acquisition teams, organizational development professionals, and employee experience leaders. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 82 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Qualtrics - **Location**: Palo Alto, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 5,000.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Contact Qualtrics for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Costa Rica, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Panama, Peru and 10 more ## Features - 360 Degree Feedback - Action Management - Activity Dashboard - Alerts/Notifications - Applicant Tracking - Benchmarking - Benefits Dashboard - Compensation Management - Competency Management - Continuous Feedback - Customizable Templates - DEI Assessment - Dashboard - Employee Database - Employee Management - Employee Portal - Employee Profiles - Employee Recognition Software - Engagement Tracking - Feedback Management - GDPR Compliance - Goal Management - Goal Setting/Tracking - HR Management - Health Monitoring - Mobile Access - Onboarding - Ongoing Performance Tracking - Online Benefits Enrollment - Peer Appraisals - Performance Management - Performance Review Management - Program Management - Progress Tracking - Pulse Surveys - Question Library - Recruitment Management - Reminders - Reporting & Statistics - Reporting/Analytics - Review Cycle Tracking - Self Service Portal - Skills Assessment - Surveys & Feedback - Third-Party Integration - Training Management ## Integrations (50 total) - Adobe Analytics - Annex Cloud Loyalty Experience Platform - Awardco - BHN Rewards - Canvas - Canvas - Chattermill - ClickTale - Contentsquare - DataGrail - Dynamics 365 - Dynamics 365 Business Central - Freshdesk - Fuel Cycle - Fullstory ... and 35 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software) ## Related Categories - [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software) - [Corporate Wellness Software](https://www.capterra.com.au/directory/31361/corporate-wellness/software) - [360 Degree Feedback Software](https://www.capterra.com.au/directory/30666/360-degree-feedback/software) - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) - [Onboarding Software](https://www.capterra.com.au/directory/30819/onboarding/software) ## Alternatives 1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5311 reviews) 2. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3557 reviews) 3. [Vantage Circle](https://www.capterra.com.au/software/167264/vantage-circle) — 4.7/5 (5123 reviews) 4. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1932 reviews) 5. [Achievers](https://www.capterra.com.au/software/129232/employee-success-platform) — 4.8/5 (2909 reviews) ## Reviews ### "XM for Employee Experience" — 5.0/5 > **Mohammed Hareez** | *26 March 2025* | Facilities Services | Recommendation rating: 7.0/10 > > **Pros**: The most i like about XM is its easy to measure and improve every interaction with people > > **Cons**: The least i like about XM is its bit slow > > My overall experience with XM for Employee Experience is decent ----- ### "Powerful Platform for Team Collaboration and Performance Management" — 5.0/5 > **Hamidullah** | *10 August 2026* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Qualtrics XM for Employee Experience is very strong in terms of ease of use, team collaboration, and performance management. I especially like how it brings survey design, response management, reporting, and collaboration into one platform. It can support employee performance and employee management by making it easier to collect structured feedback, monitor responses, and identify patterns that can inform decisions. Once the initial learning curve is passed, the platform becomes efficient and flexible, even for more advanced projects. From an institutional perspective, it can also provide good value for money because one platform can support many different types of data collection and management needs. > > **Cons**: The main challenge is the learning curve, particularly when using advanced survey logic, workflows, reporting, or more sophisticated performance management features. Although the basic interface has good ease of use, some advanced functions can take time to understand. Certain features related to employee management, integrations, or reporting may also depend on the licence available. For organisations that only need very simple surveys, the platform may feel more complex than necessary, which can affect perceived value for money. > > My overall experience has been very positive. The platform combines strong ease of use with advanced capabilities for data collection, team collaboration, employee performance, and performance management. I particularly appreciate being able to manage surveys, responses, reporting, and collaborative work within the same system. There is a noticeable learning curve for the more advanced features, but once familiar with the platform, it can save considerable time and improve the organisation of complex projects. Overall, I see it as a reliable solution with good value for money, particularly for organisations that need more than basic survey functionality. ----- ### "Difficult to Navigate" — 2.0/5 > **Shauna** | *5 August 2025* | Information Technology & Services | Recommendation rating: 4.0/10 > > **Pros**: Ability to drill into data that provides insights into the employee experience at our company through a variety of filters. > > **Cons**: Extremely difficult to navigate and configure the org hierarchy and the dashboard data. Qualtrics doesn't provide full service customer support but instead refers to a third party consulting firm to assist. > > While I eventually arrive at the data I'm looking for, the platform is extremely difficult to navigate. It has numerous areas that have to be configured and connected in order to work correctly. ----- ### "Driving engagement and continuous improvement" — 4.0/5 > **Fernando** | *3 September 2026* | Architecture & Planning | Recommendation rating: 9.0/10 > > **Pros**: XM makes it easy to collect employee feedback and understand how employee feel about their workplace experience. also, automated surveys, data collection ,and reporting reduce manual work. > > **Cons**: Some employee experience workflows may require additional configuration to align perfectly with RRS Group's specific needs. ----- ### "XM Qualtrics Review" — 4.0/5 > **Riley** | *13 February 2026* | Legal Services | Recommendation rating: 8.0/10 > > **Pros**: It helps me track my performance at work. It also helps keep track of team collaboration efforts. I like the profile feature to see how well i have been doing. > > **Cons**: I dislike how long it takes to learn how to properly use the software. It takes a while to understand the features within. > > My overall experience has been interesting. This software isn't the easiest to use but it does work well for employee management. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/140443/qualtrics-employee-engagement?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/140443/qualtrics-employee-engagement) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data